* **** ***** **. ( Germantown, MD ***** ( 202-***-**** (
acgnia@r.postjobfree.com
Human Resources Professional
< Human Resources Professional experienced working in fast-paced
environments demanding strong organizational, technical, and
interpersonal skills.
< Extensive background in HR generalist affairs, including experience in
employee recruitment and retention, staff development, mediation,
employee relation and conflict resolution, benefits and HRIS, HR records
management, HR policies development and legal compliance.
< Demonstrated success in negotiating win-win compromises, developing
teambuilding programs, and writing personnel manuals, corporate policies,
job descriptions and management reports.
HR Skills
Employment Law Staff Recruitment & Retention Orientation
FMLA/ERISA/HIPAA/COBRA Organizational Development Benefits Administration
Mediation & Advocacy HRIS Performance Management
HR Policies & Procedures Technologies/Implementation Employee Relations
HR Program/Project Management
Education
Strayer University - Owings Mills, MD
Master of Science (MS) in Information Systems - Enterprise Resource
Management, 2014
Strayer University - Owings Mills, MD -- GPA: 3.917/4.0
Master of Business Administration (MBA) in Human Resource Management (with
honors), 2011
Morgan State University - Baltimore, MD
Bachelor of Science (BS) in Human Resource Management, 2007
Professional Experience
Total Health Care
Human Resources Consultant (1099 Go Pro Consulting), June 2014 to Present
American public university system - Manassas, VA/Charles Town, WV
Quality Higher Education.
Senior Human Resources Manager, December 2012 to May 2014
Oversaw benefits for 3000 employees in 2 locations and remotely across
all 50 states, and managed the day-to-day human resources functions for
the Manassas location. Supervised 3 benefits administrators and a HR
administrative assistant. Provided HR best practice expertise to staff;
advised management and staff on all employee relations issues; reviewed
and analyzed trends to develop or refine diversity, work-life, or other
HR programs; developed and implemented training on HR related subjects
(employment law, diversity, management best practices, etc.); advised
management on adverse actions; conduct adverse impact analyses;
investigated EEO concerns; made recommendations and implemented
solutions, and prepared summary report of employee relations issues.
Key Results:
< Served as benefits expert and liaison for all employees regarding
benefits to include: medical, dental, Rx, life, FMLA, STD, Worker's
Compensation, COBRA, FSA, and retirement.
< Oversaw annual open enrollment process, employee self-service
benefits system, and all communication/education conducive to open
enrollment and monthly new hire benefit enrollment.
< Provided guidance to managers regarding COBRA, FMLA, ADA, HIPAA,
Workers Compensation, performance management, terminations, and all
Human Resources/Benefits issues.
< Spearheaded internal benefits audit to ensure compliance and cut cost
by streamlining processes and creating SOPs for all benefit
initiatives.
Brian Shaw Phone: 202-***-**** (
Page 2
< Played a key role and partnered with leadership team on
adjustments/additions to benefits for multi-company plan after
acquisition.
< Effectively resolved business challenges by partnering with staff and
management on HR concerns.
Origin Healthcare solutions - Rockville, MD
Experience & Expertise from a partner you can trust.
Human Resources Manager, December 2011 to November 2012
Managed the coordination and implementation of all health, welfare, and
retirement benefits plan for 10 different Physician Practices across MD,
DC, and VA. Oversaw vendors to ensure compliance with all regulations and
laws. Provided high level of HR generalist support to Physicians in
multiple practices ranging from: Roentgenology, Pathology, Pediatrics,
Oncology, and Hospitalist Groups. Collaborated with Payroll to verify
accurate and timely setup, control, and output of all employee benefits
and retirement plans. Supervised administrative staff. Collaborated with
brokers to strategically negotiate cost savings on premiums renewals and
improved benefit plans for multiple clients.
Key Results:
< Served as business partner and liaison for clients' benefit plans
including: medical, dental, Rx, life, FMLA, STD, Worker's
Compensation, COBRA, FSA, retirement, and employee relations issues
to ensure that the programs support each Practice's strategic
objectives.
< Spearheaded multiple annual open enrollment processes conducive to
working with brokers and carriers on plan design changes, updating
enrollment materials to include all required ERISA and State and
Federal regulations.
< Conducted new hire orientation for all Physicians and administrative
positions, streamlining the on-boarding process; oversee physician
compensation and expense accounts.
< Managed extensive recruiting efforts as sole recruiter accountable
for filling Physician, management, and administrative positions.
< Oversaw the preparation and completion of ALL clients non-
discrimination testing and 5500's filing for multiple retirement
platforms (e.g., SEP, SEP IRA, Defined Benefits Plan, Cash Balance
Plan, Safe Harbor, etc.) which comply with ERISA laws and
regulations.
< Identified, reconciled, and corrected out of balance conditions
between carrier invoices, 401k contributions, and payroll deductions,
amending discrepancies as they arise.
CSaac - Montgomery Village, MD
Enhancing the lives of individuals with autism.
Senior HR Generalist, HRIS & Benefits, October 2010 to December 2011
Restructured the human resources department by guiding the implementation
and management of a full spectrum of HR operations, systems and programs.
Created HR policies and procedures; recruited employees; maintain group
benefits databases; and develop special reports for internal and external
customers, training and incentive programs. Managed leave-of-absence
programs and personnel records; administer benefits enrollment and
programs; and handle various workplace issues.
Key Results:
< Structured and implemented programs and policies in the areas of
training, compensation structures, benefits packages, incentives and
new-employee orientation.
< Fostered a teamwork/open-door environment conducive to positive
dialogue across the organization. Personal efforts were cited as the
driving force behind employee-retention rate of 85% within an
industry where high turnover is the norm.
< Negotiated salary offers and retention bonuses annually at the exempt
level.
Brian Shaw Phone: 202-***-**** (
Page 3
< Reduced benefits costs by 15% annually through meticulous
recordkeeping and conducting independent audits which ensured that
the company did not pay for benefits for which employees were
ineligible.
< Revised employee manual covering issues including disciplinary
procedures, code of conduct, FMLA policy and benefits information.
< Revised job descriptions across all levels. "Shadowed" and
interviewed employees to construct an accurate picture of the duties
and skills required for each position.
< Reworked new-hire orientation program to include HR information and
company resources.
< Saved company thousands of dollars every month by purchasing a live
scan fingerprinting module. Reduced turnaround time from 3-6 weeks to
24-48 hours. Eliminated potential hires with an adverse background
from being processed, hired, and trained.
Aggregate Industries - Rockville, MD
Environmentally responsible producer of high quality construction material.
HRIS Coordinator, August 2008 to October 2010
Maintained a broad range of informational HR functions, including
accurate data entry and training of all HR databases, i.e., ADP
PayForce, JDE Enterprise One (E1), and Maxwell. Generated adhoc reports
for internal and external customers, and resolved HRMS problems for
regional end-users.
Key Results:
< Trained regional HR managers on reporting techniques, conducting
workshops and one-on-one coaching sessions that contributed to
accurate reporting.
< Implemented company's cost center structural changes that increased
cost allocation efficiency throughout the company's seven regions and
corporate headquarters.
< Implemented new HR and Payroll database (to include ADP PayForce)
which provided more options and functionality for the end-users.
< Consulted with clients to ascertain data requirements, business
needs, and created custom reporting to meet the client's needs.
< Resolved HRMS problems, unexpected results, and process flaws;
performed scheduled activities, and recommended solutions and
alternative methods to meet requirements.
Johns hopkins bayview medical center - Baltimore, MD
Leading hospital healthcare company employing 4,500 professionals.
HR Assistant, August 2007 to August 2008
Performed a broad range of HR functions, such as recruiting, benefits
administration, and job postings. Managed verification of employment
for new hires and interviewed hourly staff.
Certifications - Affiliations - Computer Skills
Computer Skills: Affiliations: Certifications:
HRIS applications (ABRA, Society for Human Resource First Aid/CPR
ADP,ADP Workforce Now Management (SHRM) Business Objects
(HRB), ADP PayForce, JDE National Council of Negro Women, InfoView: Ad Hoc
Enterprise One, Maxwell) Inc. (NCNW) - Associate Membership Reports
MS Office (Word, Excel, (men) CJIS Fingerprinting
PowerPoint, Access, Alpha Chi National College Honor
Outlook) Society - Gamma Chapter 283
Lotus Notes