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Customer Service Sales

Location:
Marietta, GA
Posted:
November 07, 2014

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Resume:

Kelvin E. Jones

**** ****** *** ** ****#**** cell 678-***-****

Atlanta, GA 30315 acgnha@r.postjobfree.com

E VENTS P ROFESSIONAL

Strategic Planning • Market Analysis • Prospecting • Relationship Building • Presenting • Negotiating & Closing •

Customer Service • Troubleshooting • Cost Reduction • Contract Compliance • Reporting • Event Management

C AREER T RACK

BET Network April 2013 – Present

Production Assistant: BET Administration Office, The Game Season 6 Atlanta, GA

Being Mary Jane Season 2

Served as communication facilitator between the various elements involved in the production on the set – Performed all tasks, on and off set,

as required by actor/director/producer to their complete satisfaction.

Ensured that producers have the necessary materials prior to editing/audio sessions or shoots.

Distributed paper documents, scripts and communication-systems through the set during the filming process – Supplied and maintained ever-

ready stock of supplementary material.

Prevented any unauthorized elements on the set, or any interference with the shooting process.

Organized travel schedules, routes, and tickets for the production team, as well as meetings; internal and external

Tracked manuscript development and reported progress to the producers

Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty

assignments, considering budgetary limitations and time constraints.

Drafted a timescale for all jobs.

Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other opera tional reports,

to detect production problems.

Creates and implements marketing plans in order to increase production. Utilizes marketing material created by corporate, and participates in

branch sales promotions, contests and etc.

Hotel Connections, LTD. October 2009 – February 2013

Travel Coordinator Agent Atlanta, GA

Maintained daily and monthly reports tracking demands and guaranteed no-show billing.

Utilized computer for inputting crew member booking and reservations.

Maintained daily reports involving crew members hotel accommodations.

Controlled all project financial operations; verified invoices statements, justification crew member’s expenses, requests and disbursement.

Coordinate efforts for accounts payable personnel for Republic Airways Holding.

Maintain total outstanding payable balance, including collection of outstanding credits.

Complete weekly check disbursements for all airlines. Payments averaging in excess of $50,000.00.

Completed travel arrangements for clients with air, hotel, cruise and ground transportation vendors.

Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department.

Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients.

Called vendors to ensure extension of payment deadlines when necessary.

Processed unused or partially used tickets for credit through affiliated travel agencies.

Senoj Events February 2004 – August 2009

Event Coordinator Atlanta, GA

Plans logistics and negotiates contract(s) for conferences, and/or events, with respect to budgets, speakers, entertainment, transportation,

facilities, technology, equipment, logistical requirements, printing, food and beverage, and other related issues.

Serves as liaison between contractors, organizers, and management with regards to all facets of the programs and events.

Negotiates terms, executes, and administers multiple contracts with facilities vendors for service, in accordance with budget constraints and

company policies and procedures.

Designs and prepares various marketing materials, to include brochures and flyers, for meetings and conferences.

Kelvin E. Jones

1195 Milton Ter SE Unit#4407 cell 678-***-****

Atlanta, GA 30315 acgnha@r.postjobfree.com

Presented, explained and planned all private parties such as anniversaries, weddings, fund raisers and reunions as well as commercial events

such as banquets and workshops via phone and/or one on one presentation.

Prepared proposals planned all details of events with clients and interacted with on-site managers and staff prior to event.

Make detailed arrangements such as: hotel room reservations, mailing of invitations, tickets, menu selection, entertainment, audio -visual

equipment and inviting the local press and arranging the security issues.

Ensuring that setup of chairs, tables, stages, decorations or other equipment is in accordance with lease requirements.

Act as a liaison between guest/meeting planner and hotel / venue departments

Provide support during, pre and after events

Data2Logistics March 2001 –October 2003

Internal Auditor Atlanta, GA

Plan, direct and perform financial statement and operational audits for domestic and foreign company. Specializing in freight forwarder

companies

Prepare reports recommending accounting control improvement by top corporate executives and divisional managements

Assist external auditors in performing their year-end audits

Demonstrate the ability to identify internal control risks, business risks and operational cost reduction opportunities.

Review draft audit reports and prepare final audit reports.

Conduct the final review of project work papers to ensure that project objectives are met and conclusion are appropriate and adequately

documented.

Oversee the planning, and execution of effective financial and related reviews with limited supervision.

Discuss preliminary audit findings with management directly responsible for resolution and presents final audit results to management

ultimately responsible for the area under review

P&O Ned Lloyd August 1996 – February 2001

Import/Export Auditor Mgr Atlanta, GA

Ensure that export process is in compliance with company and industry quality assurance standards (ISO, Customs, etc.)

Handle established accounts and all new calls/sales for European, Japanese and US Export.

Process orders, credit memos, letter of credit, and substitutions, return authorization and product complaints.

Preparation of sales credit and CMP check

Maintain and update CMP, rate sheets and etc.

Provide input to support recruiting, selecting, training and evaluating personnel.

Oversee and coordinate multiple audit projects.

Ensure proper and timely filling and delivery of each order, resolve collections problem and accounting discrepancies.

Prepare and /or review concise and well-organized working paper that accurately reflects the results of audit tested performed.

Education: Florida A&M University, Tallahassee, FL

BA, Business Management, 1996

Software: Calyx Point, PeopleSoft, Peachtree, Microsoft Excel, Sabre

Kelvin E. Jones

1195 Milton Ter SE Unit#4407 cell 678-***-****

Atlanta, GA 30315 acgnha@r.postjobfree.com

Reference: Sheena Hamer

BET Network

APOC

443-***-****

Erin Johnson

BET Network

1st Assistant Production Accountant

585-***-****

Bonnie Channey

BET Network

Production Accountant

678-***-****



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