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Customer Service Representative

Location:
San Francisco, CA
Posted:
November 07, 2014

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Resume:

Denise Hill

**** ****** **.

Aurora, Co *****

720-***-****

Work Experience:

Anthem Blue Cross Blue Shield, Denver, Co

Customer Relations

January 2006 to August 2012

ADT Services, Aurora, Co

Outbound Service Representative

February 2005 to January 2006

U.S. Bank, Denver, Co

Teller Supervisor

November 2003 to February 2005

Education:

Access Health System, Aurora, Co

Study-Certified Nursing Assistant, Graduate 2004, Certificate (Not

Licensed)

American School of Business, Shreveport, La

Study-Accounting Specialist, Graduate 2002, Diploma

Logansport High School, Logansport, La

Study-High School Diploma, Graduate 1997, Diploma

Skills:

I have over 10 years of customer service experience. In my most recent

position it included keeping customer information confidential, responding

to customer questions via telephone and written correspondence regarding

insurance benefits, provider contracts, authorization status, eligibility,

medical records request and medical claims processes and payments. I am

very detailed and organized and also very familiar with cash handling. I

have over 8 previous years of cash handling experience which included being

a cashier at numerous retail companies and also in the banking industry.

Throughout many years with both the combination of education and experience

I have the knowledge of typing, 10-key, Microsoft office, clerical office

and filing.



Contact this candidate