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Customer Service Manager

Location:
San Marcos, CA
Salary:
Open
Posted:
November 06, 2014

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Resume:

JOYCE M. MOYER 'S RESUME

Date: NOVEMBER *, ****

Page 1 of 3

Joyce M. Moyer

***** ********* **

Escondido, CA 92026

*-***- ***-****

acgmw1@r.postjobfree.com

SUBECTS: PRODUCTION/PLANNER /BUYER

OJECTIVE: I have held several positions as a senior buyer, planner;

supervisor, production scheduler,

managed a purchasing PWB cad department, scheduled and coordinated work

load ensured product arrived

on time, did expediting, interacted with customers I am very strong in

multi-tasking I have a working knowledge of 6 Sigma methodologies; I

understand have worked on the entire purchasing programs I have

listed here all of the programs I have worked on Microsoft Word, Email,

Apex, SAP Purchasing Program, PowerCerv, Excel, Agile Record Keeping, and

PowerPoint; Over the years I have been able to make the

work place enjoyable, for both employee plus the customers, while keeping

the company's agenda in

mind at all times

ALL OF MY PROCUREMENT PURCHASING EXPERENCE IS STARTING ON PAGE 2 &3

EXPERIENCE HIGHLIGHTS: (Call reference at the bottom of resume)

THE HOME DEPOT Billing Store 3101 08/16/2010 to 07/11/2014 (Moved back

to CA)

. Customer Service, Administration Duties

. Cashier at Front End, Contractors, Garden, Lumber

. 1 million dollars through put in past six months I hold a Platinum

Level award

. Sales interact with customers helping them find the product so they

can purchase it

UNITED STATES CENSUS DIVISION 03/15/09 to 08/16/2010

CLERICAL ADMINISTRATION, ENUMERATOR, QUALITY CONTROL

. Administration Clerical Duties

. Data Entry Critical Data

. Analyzing date and doing the day to day business

. Entered data on both the hand held computer plus office computers

. Investigated problems when the arose and solved them

. Interfacing and verifying information from resident neighbors

. Explain the program, marking spots on the GPS Census equipment

WAREHOUSE DEMONSTRATION SERVICES 10/2009 TO 08/28/2010 (SALES &

DEMONSTRATOR)

. Customer Service

. Sold and Demo different product

. Reported Sales for both number of products sold the dollar amount

. Part Time on Call when product came in for demonstration

JOYCE M. MOYER 'S RESUME

Date: NOVEMBER 6 2014

Page 2 of 3

CROWN PLAZA - 09-2006 to 01/2009 - Front Desk Associate, Night Auditor,

Hotel Inspector

. Night Auditing starting position plus Front Desk Supervisor Support

. Customer Service

. Making Reservations

. Hotel Inspector last position held

BEI SYSTRON DONNER INERTIAL DIVISION 03/2002 - 6/2006 (Moved to Billings,

MT)

SENIOR CONTRACT MANAGEMENT ADMINISTRATOR/SENIOR BUYER

. Interface with engineering and manufacturing

. All Purchasing was done on the computers

. Customer Service interacting with all suppliers

. Managing PCB/PWB projects

. Managing all suppliers/Vendors Contracts

. Purchase passive/active components; plus

. Purchase all Printed Circuit Boards

Berkeley Process Control, Point Richmond, CA 02-2000 to 03/2002 (Sold and

Company down sized)

SENIOR BUYER/PLANNER COORDINATOR

. Interfaced with engineering and manufacturing

. MRB and ERP

. Managed 6 Buyers and Material in stock Room

. Managed all PCB projects

. All Purchasing was done on the computers

. Customer Service interacting with all suppliers

. Managed all supplier/vendor contracts

. Purchased passive/active components

. Purchased all Bare Boards

. Completed Six Sigma Courses

Applied Bio Systems, Foster City, CA 04/1999 to 04/2000 (Down sized)

SENIOR BUYER / SUPERVISOR

. Sap, MRP, Microsoft Excel, Lotus Notes, MS-Word, File maker Pro,

Sherpa

. Interface with engineering and manufacturing

. Contract Negotiation on JIT suppliers

. Renegotiated and managed JIT contracts saved $45K on each contract;

plus daily actives

. All Purchasing was done on the computers

. Customer Service interacting with all suppliers

. All Purchasing was done on the computers

. Purchased passive/active components and Valves for DNA analysis

equipment

. Managed all my reports and correspondent

JOYCE M. MOYER 'S RESUME

Date: NOVEMBER 6, 2014

Page 3

of 3

8X8, INC Santa Clara, CA 04/1989 to 05/1999 (Division Sold to Sony off

Shore)

SENIOR BUYER MANAGER OF PURCHASING

Interfaced with engineering and manufacturing

. Sourced components and parts compatibility of products

. Ordered New Masking for 8X8 video chip and ordered raw wafers to be

built

. Coordinated printed circuit boards fabrication with manufactures

. Purchased passive/active component for video phones and Security

Products

. Interfaced with printers on graphic design and manuals for

manufacturing and trade shows

. Marketing Trade Show Coordinator for several shows a year

REFERENCE: Tonya Dawson, Home Department Head 406-***-****, Coralie,

Acting

CEO Home Depot 406-***-****, Bonnie Emter 406-***-****, Louise Jenkins

Cell Phone #

406-***-****, Home 406-***-****, Cathy Caswell Manager for W D S, (406)

252-6800,

Iva Conley 406-***-**** Manager General Manager of River Stone Billings

INN 406-***-****,

Judi Richard 408-***-**** Co-Worker & Friend, Astrid Anderson (707) 539-

4552) Co Worker,

Friend, Shelly Pena 406-***-****, Myrna Zarati 925-***-**** Co-Worker,

EDUCATION/TRAINING: Master printed Circuit Design Certification, Fairchild

Programming Functional/LSI Certification, American, Management

Certification, Hewlett Packard Procurement Certification, Microsoft Word,

Email, Apex, PowerCerv, Excel, Agile Record Keeping, plus Dawson College

Medical Coding/Billing Certification

SAP Purchasing System PowerPoint, Green Belt Training Certification, Six

Sigma Certification, Northwest Schools

Motel, Hotel Management Certification, Opera Financial System for Hotels

records keeping and billing and reports



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