Marci Rudolph

**** ******** ***

Johns Creek, GA 30022

acgmlr@r.postjobfree.com 404-***-****

Sales Support and Sales Management

Sales Support and Administration - Inside Sales - Business Development

Specializing in lead generation and business development

Sales professional with several years of experience driving profit

performance, market share and revenue. Demonstrated ability to access

client needs by building strong relationships with prospects and

existing clients. Communicates well with management ranging from

director to C-level in large and small organizations. Proficient in

various software packages - Microsoft Office Suite and Salesforce CRM.

Strategic Marketing Territory Expansion Product Launches

Campaign Planning & Promotional Events Client Relationship

Execution Management

eMarketing & eCommerce Key Account Problem

Management Analysis/Resolution

PROFESSIONAL EXPERIENCE

ICON Technologies (NewEDI), Alpharetta, GA ( July 2014- November 2014

(Contract)

Sales Executive

NewEDI is a partner of global data management and integration company,

providing EDI and VAN services using a "name your own price" model.

. Set up Salesforce by importing leads, creating usable tabs,

integrating Gmail, data.com and Mailchimp.

. Tracked all customer activity in Salesforce CRM.

. Utilized LinkedIn, Data.com Inside View, and various other social

media sites to find contacts.

. Responsible for follow up to inquiries coming from downloads and

inbound calls.

. Responsible for taking chats from LiveHelpNow tool.

LIVEPERSON, New York, NY ( March 2008-June 2014

Sr. Sales Development Representative

Collaborate with Sales and Marketing to generate Qualified Sales

Opportunities (QSO) that are then passed to the Mid-Market (companies

that have $25-$500 million annual revenue) and Enterprise (companies

with $500 million in annual sales and above)

Sr. Account Executives.

. Utilized LinkedIn, Jigsaw, Hoovers and various other social media

sites to find contacts.

. Generated $690K in closed opportunities, an additional $825K in

pipeline revenue, and created 130 QSOs in 2012.

. Produced more than $1M in revenue from qualified leads in 2011.

. Achieved 179% of goal for opportunities that reached proposal in

2011, and 100% of created opportunity goals 2008-2010.

. Used LivePerson Chat platform to interact with visitors on the

website.

. Tracked all customer activity in Salesforce CRM.

. Managed the Atlanta office fundraising activities and increased our

donation to Open Hand Atlanta 50% from 2012 to 2013.

. Responsible for "Remote Employee" connections on the company cloud

bulletin board.

INFOCROSSING, Norcross, GA ( May 2007-March 2008

Sr. Business Development Manage

. Identified prospects resulting from lead generation and cold

calling activities.

. Conducted demos and presentations via web.

. Proposed solutions based on customer's needs and created quotes and

sales proposals.

PROFESSIONAL EXPERIENCE - cont.

PROFICIENT SYSTEMS, INC, Atlanta, GA ( November 2005 - August 2006

(purchased by LivePerson, Inc.)

Business Analyst

. Conducted market research (Hoovers, we, etc.) to evaluate companies

as prospects.

. Demonstrated Proficient software to potential customers via web.

. Communicated with senior level executives and established sales

landscape for Proficient direct sales personnel.

. Tracked customer activity in Salesforce CRM.

POINTCLEAR Norcross, GA ( February 2005- November 2005

Inside Sales

. Confirmed and contacted CFO of mid-level companies.

. Representative of Community Action Group.

. Generated leads for outside sales people.

. Met and exceeded monthly metric after first month and averaged 90

daily dials.

VISTA STORAGE/Raidtec Corporation, Alpharetta, GA ( February 2002- February

2005

Inside Sales Representative

. Supported 3 outside sales representatives and their clients.

. Tracked all customer activity in Goldmine CRM.

. Produced and implemented sales scripts.

. Contacted existing and past clients regarding new products, and

upgrades to existing equipment.

INOVIS, INC, /PEREGRINE e-MARKETS GROUP, Atlanta, GA ( January 2001-

February 2002

Billing Representative

. Answered customer billing inquiries.

. Provided timely and accurate billing of software orders using JD

Edwards.

. Responded to and resolved Account Help email account within 24-48

hours.

SED INTERNATIONAL, Tucker, GA ( May 1993- November 2000

Sales Manager

. Maintained 70 new and existing client accounts.

. Managed and mentored two sales people.

. Met and exceeded sales goals from $250K to $300K based on average

monthly sales $350K.

EDUCATION

AAS, Nashville, State Technical Institute,

Nashville, TN

Currently working on Salesforce ADM 201

certification

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