Ralph M. Hollins

**** ********** ****, ****** ****, CA 90230

310-***-**** acgmkn@r.postjobfree.com

Objective

I am a retired businessman seeking your Customer Service representative job. There

are several things that attract me to your opportunity. Those things are 1) To interact

and assist customers 2) To promote my new company and 3) To work from my home

office. My business accumen and communications skills make me an excellent

candidate to fill your open job opportiunity. My focus is on building Customer

Satisfaction and Business Results. I have all of the technical and business

requirements to start work today. I look forward to speaking to you soon.

Professional Experience

Secondary School Teacher, Los Angeles Unified School District

Teach High School English, Sociology,History and Special Education 2013-Present

Director of Facilities and Construction, Hamburger Hamlet Inc. 2009- 2011

Managed full construction of two new restaurants at the Viejas

CA. Casino

Responsible for all maintenance and needed service for six

Restaurants. Average restaurant size 7,000 sq. ft.

Central High School

Taught History, Science, English and Math in the 2007-2009

Los Angeles Unified School District. Locations: University,Hamilton,

Venice, Westchester, Central Tri-C

The Hollins Concept, Home Construction Owner 2003-2009

Family owned business

Built residential family homes

IKON Office Solutions 2000-2003

Major Account Sales Manager

Responsible for the fortune 500 accounts in metropolitan Los Angeles

Achieved 101% of full year plan

Danka Office Systems 1998-1999

Senior Area Manager

Managed 7 managers and 75 sales people

Covered area Los Angeles to Bakersfield. Lead organization

Rebuild effort. Managed all products, copiers, printers and production

Output devices

Danka no longer in business

Right Management Consultants 1997-1998

Vice President of Client Services

Transitioned displaced senior executives to new careers, life goals

Provided outsourcing support to Los Angeles major accounts.

Achieved 102% of full year plan

Xerox Corporation

Outsourcing Sales Manager LA, CA 1995-1997

Managed sales team of 12 sales professionals

Targeted Los Angeles top one hundred accounts

Full P&L responsibilities

Sold outsourcing services. Copier fleet management, mail-room

Achieved annual revenue plan of $10,000,000.

Systems Sales Manager LA, CA 1992-1994

Managed sales team of 13 sales professionals

Integrated, managed Xerox Copier, Ethernet, fax and Printing Systems sales teams

Full P&L responsibilities

Achieved annual revenue plan of $7,500,000.00. 110%

District Business Manager San Gabriel, CA 1990-1991

Managed Operations of Xerox District supporting sales and service.

Thirty Five employees

Full P&L responsibilities

Achieved annual revenue plan of $66,000.000.00. 115%

• Manager of Corporate Sales Training El Segundo, CA 1987-1989

Designed, built and delivered the sales continuum schools for Xerox Corporation.

The outputs were, New Hire Sales School, Market Representative School,

Account Representative School, Major Account School, Laser Printer Solutions

School, Network/Workstation Solutions School

National Sales Magazine recognized as #1 in training quality and effectiveness

District Manager of Sales Indianapolis, In 1985-1986

Managed the sales organization of 27 professionals. There were twenty sales and

seventeen analyst professionals.

Focus was on systems sales. Production laser printers for data centers and printing

environments.

Network, workstation and fax solutions for the office environment.

Achieved 122% of full year

Office Products Sales Manager Chicago, IL 1983-1984

Managed network solutions team of 12 sales professionals. Products consisted of

work stations, servers, Office laser printers and fax devices.

Achieved 126% full year plan

Office Products Sales Executive Atlanta, GA 1981-1982

Major Account Sales Executive selling to top twenty five accounts in Atlanta Ga.

the focus was network input, storage and output devices

Achieved 143% full year plan

High Volume Sales Executive Birmingham, Al 1975-1980

Sold lead edge high volume products. They were the 9000 series devices

Exceeded full year revenue plan @ 123%

Business Awards Received

Thirteen 100% Clubs

Eight Presidents Clubs

Finished #1 in all sales Assignments

Education and Training

B.S. Degree Tuskegee University

Further study Auburn University

Corporate Business Training

Basic Sales, Account Representative, Senior Sales Executive, Ethernet Network

Training, Application Selling, Solution Selling, Industry Marketing, New Sales

Manager, Federal Government School, Managing Task Through people, System Sale

Managers School, Project Management School, Middle Mangers School, Host

Environment Training, High Volume Printing, Data Center Printing, Facsimile

Training, Malcolm Baldridge Certification, Selling To Senior Executives, Managing the

Systems Sale, Improving Poor Performance, The Data Center Environment, Effective

Negotiations for Senior Managers, Managing Difference, Managing Change, Managing

talented people, Managing Ethics Differences

Contact this candidate