Rosemary Cantrell

ROSEMARY CANTRELL

*** *. ***** **** *****

Phoenix, Arizona 85022

***/***-****

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COMPUTER SKILLS

• • • •

Netware Administrator Prism Deploy Novell ZENWorks ZENWorks snAppShot

5.1 Editor 4.02 Application Launcher 2.7 2.7

• • • •

Word 97, 2000 Excel 97, 2000 Windows 2000 Windows NT

(Certified Expert) (Certified Expert) Professional, MCP

• • • •

Outlook 2002 Access 97, 2000 PowerPoint 97, 2000 Imanage 5.3

• • • •

Rightfax 6.0, 8.01 Summation 2.7.2 Sanction 2.5 CompareRite

• • • Citrix •

Law 5.0 Catalyst (Certified Upro Print Folder

Trainer/Project

Manager/Search

Specialist)

• • • •

Relativity Trial Director 5.1 DVDx Video Comptia Project+

Conversion Certification

• • • • Relativity

Catalyst CR – Concordance 10, Livenote 10

Certified Trainer, Certified Certified

Certified Project Administrator Administrator

Manager, Certified

Search Specialist

EXECUTIVE SUPPORT

• • •

Budget Analysis Financial Reports Human Resource Issues

• •

Forecasting Vendor Contract Negotiating

MARKETING

• • •

Mass Mailings Sales Analysis Database Management

• • •

Market Research Product Launching Campaign Development

WORK EXPERIENCE

October 1, 2012 Ricoh - Legal Document Services

To Position: Relativity – Product Manager

Present This position is responsible for managing imaging, coding and electronic data

discovery projects. The project manager plans, schedules, and controls activities

to fulfill objectives by applying technical and managerial skills to satisfy project

requirements. The project manager coordinates and integrates team and

individual efforts and builds positive professional relationships with clients and

associates. The Project Manager is ultimately responsible to the company for the

client satisfaction of their projects.

JOB DUTIES AND RESPONSIBILITIES

• Provides direction and schedules for all work on projects required to meet

client requirements.

• Develops and maintains a system to support project decisions.

• Maintains control of projects while fostering and developing a team

environment.

• Resolves differences in opinion among stakeholders.

• Anticipates and mitigates project risks.

• Creates project documentation: Scanning Instructions, Coding Manuals,

H:\My Documents\resume.doc

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Rosemary Cantrell

EDD processing instructions, Technical Specifications, Decision Logs, and

other related materials.

• Plans and leads project meetings.

• Documents project progress and communicates internally and externally on

an ad-hoc and scheduled basis as required.

• Formalizes all project communications, instructions and change orders.

• Responsible for managing the relationship and projects that are outsourced

to authorized coding and EDD vendors.

• Meets with internal and external clients for project planning and updates.

• Responsible for coordinating the shipment of images and the return of coded

data between LDS and authorized coding vendors.

• Responsible for performing quality control reviews of coded data that is

returned from outsourced coding vendors prior to releasing work product to

LDS clients.

• Responsible for reviewing and authorizing coding vendor invoices and

resolving billing difficulties with authorized business partners

• Responsible for resolving issues and questions between the Digital Support

Group, Coding Partners, operations and clients.

• Performs other duties as assigned.

.

September 2009 Ricoh - Legal Document Services Phoenix, Arizona

to Position: Project Manager

September 30, 2012 This position is responsible for managing imaging, coding and

electronic data discovery projects. The project manager plans,

schedules, and controls activities to fulfill objectives by

applying technical and managerial skills to satisfy project

requirements. The project manager coordinates and integrates

team and individual efforts and builds positive professional

relationships with clients and associates.The Project Manager is

ultimately responsible to the company for the client satisfaction

of their projects.

JOB DUTIES AND RESPONSIBILITIES

• Provides direction and schedules for all work on projects

required to meet client requirements.

• Develops and maintains a system to support project

decisions.

• Maintains control of projects while fostering and

developing a team environment.

• Resolves differences in opinion among stakeholders.

• Anticipates and mitigates project risks.

• Creates project documentation: Scanning Instructions,

Coding Manuals, EDD processing instructions, Technical

Specifications, Decision Logs, and other related materials.

• Plans and leads project meetings.

• Documents project progress and communicates internally

and externally on an ad-hoc and scheduled basis as

required.

• Formalizes all project communications, instructions and

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Rosemary Cantrell

change orders.

• Responsible for managing the relationship and projects that

are outsourced to authorized coding and EDD vendors.

• Meets with internal and external clients for project planning

and updates.

• Responsible for coordinating the shipment of images and

the return of coded data between LDS and authorized

coding vendors.

• Responsible for performing quality control reviews of

coded data that is returned from outsourced coding vendors

prior to releasing work product to LDS clients.

• Responsible for reviewing and authorizing coding vendor

invoices and resolving billing difficulties with authorized

business partners

• Responsible for resolving issues and questions between the

Digital Support Group, Coding Partners, operations and

clients.

• Performs other duties as assigned.

.

December 2008 DLA Piper LLP Phoenix, Arizona

to Position: IT Technician/Litigation Support

• Local IT support including deployment of PCs and 2nd tier

August 2009

application support

• Training Legal Assistants and Attorneys on Litigation,

Discovery, and eDiscovery applications and services

• Remote site technology support

• Trial Presentation development

• Proactively monitor upcoming activity

• Litigation database design, construction and maintenance

• File formatting conversion strategies

• Assist Litigation Practice Technology Manager in staying

current with latest trends in their subject matter area(s)

September 2006 QUARLES & BRADY LLP Phoenix, Arizona

to Position: Litigation Support Specialist

• Firmwide Resource for complex technical litigation support

November 2008

• Training Legal Assistants and Attorneys on Litigation,

Discovery, and eDiscovery applications and services

• Remote site technology support

• Trial Presentation development

• Proactively monitor upcoming activity

• Litigation database design, construction and maintenance

• File formatting conversion strategies

• Assist Litigation Practice Technology Manager in staying

current with latest trends in their subject matter area(s)

January 2006 PHOENIX COLLEGE Phoenix, Arizona

to Position: Adjunct Instructor for LAS 229

• Organize and prepare exhibits for an electronic trial,

Present

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Rosemary Cantrell

arbitration or mediation using a trial presentation program

such as Sanction.

• Prepare a law-related oral presentation using Microsoft

PowerPoint (Office 2003).

• Prepare the structure of common legal documents using

Microsoft Word (Office 2003).

• Manage information for several matters, persons and events

with varying relationships to the firm using computerized

docket and calendaring systems using Amicus Attorney.

• Manage billing activity using a computerized billing system

using PC Law.

• Understand the benefits of using an integrated litigation

support program using

• Summation iBlaze.

• Describe the ethical issues unique to the use of computers

in the law office.

• Understand the importance of computer security issues.

August 2002 QUARLES & BRADY LLP Phoenix, Arizona

to Position: Legal Technologist/Application Support Analyst

• Review and test new Applications for Deployment on the

August 2006

Network

• Repackage Software for network deployment utilizing

Prism or snAppShot

• Create objects using Netware Adminstrator 5.1 for

deployment through ZEN Works

• 2nd Level Support for HelpDesk Personnel

• Litigation Support: Summation and Sanction Case

Management

November 2000 QUARLES & BRADY LLP Phoenix, Arizona

to Position: National Software Support Specialist

• Provide software and hardware support to users at all levels

August 2002

in person, on the telephone and utilizing remote

communication software

• Master software and hardware that the firm maintains

• Special Project: Summation and Sanction cases

• Log calls and solutions into Heat v 6.01

• Review and test new software applications

• New Hire Training – for core applications

• Word Training Manual – put together for attorneys

August 1999 LEWIS AND ROCA LLP Phoenix, Arizona

to Position: Technical Support Analyst

• Provide software and hardware support to users at all levels

November 2000

in person, on the telephone and utilizing remote

communication software

• Master software and hardware that the firm maintains

• Special Project: Design firm forms in InForms

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Rosemary Cantrell

• Set-up telephones and voicemail

• Log calls and solutions into Track It

• Review and test new software applications

• Assist in providing follow up training for software

applications

November 1989 BROENING, OBERG & WOODS, ESQ. Phoenix, Arizona

to Position: Paralegal and System Administrator

• Researched, negotiated and configured mini-networks

December 1991

• Negotiated an alternative system resulting in overall savings

of $75,000

• Provided hardware and software support for 6 IBM/PC

mini-networks

• Performed traditional paralegal duties

EDUCATION PEPPERDINE UNIVERSITY, December 1993

Bachelor of Science – Business Administration

UNIVERSITY OF PHOENIX, November 2005

Master of Science – Computer Information Systems

REFERENCES PROVIDED UPON REQUEST

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