POOJA NAGPAL

**** ******* **, ****** **** SC ****7

980-***-**** acglyh@r.postjobfree.com

Business Development, Operations and Recruiting

CAREER OBJECTIVE

Looking for a position which can enhance my skills and work potential,

invigorate an urge to perform and achieve goals keeping in mind the

aesthetics of professionalism.

A job that would allow me for greater achievements and give my personal

skills an upward thrust to meet the challenges of the ever growing

Marketing, Business Development, Recruiting, Operations and analyst

operations.

CAREER CONSPECTUS

> Experience as an Operations and Recruiting Manager with an IT consulting

company.

> With 3 years of experience in Business Development, Technical

Recruitment, Marketing, Client Relationship Management, Team Management

and Business Analyst.

> With 1.3 years' experience as a Business Analyst and Manager in

Electronics.

> With 4 years of experience in Retail Clothing as a Business Marketing

Manager.

> Demonstrated abilities in expanding the market, generating new business

and targeting the potential customers.

> Competent in implementing effective solutions to the customer needs, with

an aim to improve customer contentment and consequently customer loyalty,

repeat and referral business.

> Skilled in managing work in sync with the corporate set parameters &

motivating them for achieving business and individual goals.

> An effective communicator with good presentation skills and abilities in

forging business partnerships.

> Areas of Strength(Business Development)

> Strategic Planning

> Market Analysis

> Prospecting/Networking

> Screening Resumes

> Active Search and Passive Search- Recruiting

> W2 and Corp to Corp Recruiting

> Identifying Decision makers

> Assessing Client Needs

> Effective Presentations

> Contract Negotiations

> Problem Solving

> Account Management

> Relationship Management

> Lead Generation

WORK EXPERIENCE

Operations and Recruiting Manager

March 2014- July 2014 Euclid

Innovations, Inc- Charlotte NC

> Financial Management

> Account management

> QuickBooks

> Invoicing

> Invoicing to funding sources, including calculation of completed units of

service.

> Improve the operational systems, processes and policies in support of

organizations mission -specifically, support better management reporting,

information flow and management, business process and organizational

planning

> Understanding strategic objectives

> Developing an operations strategy

> Designing the operation's products, services and processes:

> Planning and controlling

> Improving the performance of operation

> Improving the performance of operation

> Controlling Resources

> Recruiting

> Consultant Management and relations

> Policy Formulation

> Helping and creating organizational and program budgets

> Play a significant role in long-term planning, including an initiative

geared toward operational excellence.

Business Manager and Analyst

Aug 2012 - Feb 2014

Sonato Electronics, Chennai, India

> Developing solutions to business problems, advance the company's sales

efforts, begins with defining, analyzing and documenting requirements;

managing requirements to fulfilling business needs

> Practiced in clarifying business requirements, performing gap analysis

between goals and existing procedures/skill sets

> Extensive experience in CRM, Relationship Management, and Partner

Management systems.

> Consistently deliver complex projects on time and within budget

Business Development Executive

Dec 2009- June 2012

Cybage Software Pvt. Ltd, Pune, India

> Handling marketing operations, increasing sales growth and driving

business development and recruiting initiatives in order to achieve

business goals.

> Identifying prospective clients/ candidates, generating business from the

existing clientele, thereby achieving the business targets. The clientele

included all ISV's in the United States, UK, Japan and a few in India

too.

> Conducting competitor analysis & competency mapping for keeping abreast

of market trends and competitor moves to achieve market share.

> Mapping & developing new streams for revenue growth and maintaining

relationships with customers.

> Preparing proposals, RFP and other documentation work to present to the

clients.

Customer Relationship Management:

> Managing customer centric operations & ensuring customer satisfaction by

achieving delivery & service quality norms.

> Attending to clients' complaints and undertaking steps for effectively

resolving them.

> Interacting with the customers to gather their feedback regarding their

satisfaction.

> Ensuring customer satisfaction by maintaining excellent Turn Around Time

(TAT) for delivery & Standard Service Quality Norms.

Attainments

> Actively involved in researching new prospects and thus involved in lead

generation for expanding the business. Helped acquiring a variety of

clients from the Media and Entertainment, Travel, ECM domains. Some of

the names include US based companies like Vivaki, Rocket Fuel, Ooyala,

and Gold Coast Partners.

Business Development and Sales Executive(Intern Project)

2009(2months)

Suzlon Energy Ltd., Pune, India

> Handling inside as well as on field sales for the company in India

> Detailed research, planning and targeting the top notch manufacturing

companies.

> Personally setting up and meeting the management level people presenting

to them a detailed product(windmill) description along with its

economical as well as other benefits.

Business Marketing Manager

March 2005-June 2009

Senza (Retail), Pune, India

> Handling the entire store functions

> Payroll and Scheduling

> Ordering and inventory management

> Personally setting up and managing events to showcase the company

clothing line

SCHOLASTICS

> Post Graduate (Masters) Degree in MBA with specialization in Marketing

(major)

> Graduation in B.Sc.-Computer Science

> Senior college specializing in Science

> 10th grade(High School) from ST Annes High School

IT SKILLS

Operating Systems: Windows OS (Latest) and MAC

Office Automation Tool: MS-Office 2003, 2007 and 2010

Internet Skills: All Internet Operations and

Email.

Computer Skills: An overview of C Language, C++,

Java, HTML and networking

Others: MSD CRM and other CRM

tools

PERSONAL QUALITIES

> Energetic, enthusiastic, motivated, result oriented and highly organized.

> Energetic, resourceful, self-educating and self-motivating.

> Strong organization and time management skills.

> Target oriented.

> Excellent communication skills.

Contact this candidate