**** *. **** ***** *****

316-***-**** ( acglwu@r.postjobfree.com

Daniela McClellan

objective

I am seeking a position that will allow for growth and the

opportunity for challenge. I am looking for an opportunity

for advancement into management or a training position.

SUMMARY OF QUALIFICATIONS

* 12 years in Customer Service / Inside Sales

* Ability to lead, train and maintain a productive work

schedule.

* Developed a results oriented mindset through years of

focusing on company needs and goals.

Work of experience

2002 to present CSS Graphics Wichita,

Kansas

Customer Service Representative/Inside Sales

* Served as a professional representative of the CEO to

clients and vendors.

* Collaborated with other administrative team members, and

finance department on special projects and events.

* Coordinate customer webinars, including developing

relationships with franchise owners and their staff.

* Investigate issues and problems and drafted responses to

urgent requests.

* Train new associates.

2000 to 2002 Kohl's Department Store Wichita,

Kansas

Administrative Assistant

* Distribute all necessary store information to

corresponding personnel.

* Input time and attendance into computer system for

payroll.

* Entered all information into computer system for new

associates, termed associates, and all information for

associate status changes.

* Worked closely with Operations manager to maintain a

specific store expense budget.

* Helped run customer service desk

1999 to 2000 Helzberg Diamonds Wichita, Kansas

Office Associate/Acting Office Manager

* Worked closely with store manager with customer concerns.

* Assist other associates with their day to day objectives.

* Supervised the productivity of the office as well as

volume of sales.

* Wrote schedules for myself and six other associates.

* Maintained specific store expense budget.

* Answered multi-line phone, helped run point of sale

terminal.

education

High School Diploma, Campus High School,

Haysville, KS

Extracurricular activities

Reading / Watching Movies

Spending time with family

Contact this candidate