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Customer Service High School

Location:
San Francisco, CA
Posted:
November 04, 2014

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Resume:

Decimber Lumpkin

***** ********** ***** ****** - ********, GA 30038

acglvq@r.postjobfree.com - 770-***-****

Focused [Cashier, Cook, Waitress, customer service] successful at multi-tasking and delivering prompt and

friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.

WORK EXPERIENCE

o Quick problem solver

o High energy

o Flexible schedule capability

o Cash handling expert

(Cashier, cook, customer service, Waitress):

o Consistently provided professional, friendly and engaging service.

o Skillfully promoted items on beverage lists and restaurant specials.

o Followed all safety and sanitation policies when handling food and beverage to uphold proper health

standards.

o Displayed enthusiasm and knowledge about the restaurant's menu and products.

o Routinely supported other areas of the restaurant as requested, including answering telephones and

completing financial transactions for other staff.

o Set dining tables according to type of event and service standards.

o Quickly recorded transactions in MICROS system to deliver prompt service.

o Routinely cleaned work areas, glassware and silverware throughout each shift.

o Immediately reported accidents, injuries or unsafe work conditions to manager.

o Demonstrated genuine hospitality while greeting and establishing rapport with guests.

o Guided guests through menus while demonstrating thorough knowledge of the food, beverages and

ingredients.

o Provided friendly and attentive service.

o Inventoried and restocked items throughout day.

o Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them

into the register.

o Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and

courteously.

o Bussed, cleared, cleaned and set tables in a quiet and efficient manner.

o Resolved guest complaints quickly and efficiently.

o Received frequent customer compliments for going above and beyond normal duties.

o Routinely carried large loads of dishes to kitchen for washing.

Dairy Queen Grill & Chill - Norcross, GA

30071

678-***-****

Skills:

o Organized and efficient server

EDUCATION

still enrolled in criminal justice

Georgia Perimeter College - Clarkston, GA

2014 to 2016

Martin Luther King Jr. High School



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