J ORDAN W. H U TC H I NSON

**** ******** ****** ? D urham, NC 27713 ? Cell: 336-***-****

E-mail: acgls4@r.postjobfree.com ? L inkedIn: w ww.linkedin.com/pub/jordan-hutchinson/98/180/169/

PROFESSIONAL EXPER I E NCE

TearScience, 2005 (First Employee) to Present

Physician and Practice Trainer (2013 ? Present)

? Managed implementation of TearScience LipiView ?, Meibomian Gland Evaluator

( MGE and LipiFlow ? evaporative dry eye medical devices to physicians and

support staff throughout the world (both within direct sell countries and

d istributorships).

? Provided product and positioning training for internal and external customers.

? Trained customer physicians to establish standard clinical practices advocating

patients? best interests and health outcomes.

? Assisted with planning and execution of sales meetings and t rade shows and

represented TearScience for clinical inquiries from physicians.

? Participated on cross-functional teams devoted to t roubleshoot and improve

p roducts.

? Served as a resource for t roubleshooting difficult cases.

? Collaborated and worked with account managers and regional sales managers to

i dentify, establish, and grow accounts and product utilization.

? Assisted in development and implementation of high impact sales tools and other

support for product lines, communicating a differentiated and compelling value

p roposition including: sell sheets, advertising, training materials, competitive

analysis and tactics, cost comparisons, etc.

? Assumed ?product champion? role by developing an understanding of customer

needs.

? Kept up to date with competition and market t rends. Actively monitored

competitor activities to define positioning and differentiators.

R&D Engineer (2005 ? 2012)

? Ensured and maintained compliance with TearScience?s quality system

requirements through training and adherence to policies, procedures and

p rocesses.

? Moderated safe, ethical, and proper use of proof of principle devices in

h uman t rials.

? Managed the analysis of human meibom for i ts chemical and mechanical

p roperties.

J ORDAN W. H U TC H I NSON

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? Configured, deployed, and managed an IT infrastructure and phone system

w ith an outside consulting firm.

? Developed imbedded microprocessor and software for proof of principle devices.

? Designed and fabricated proof of principle devices.

? Annotated notes and wrote reviews of clinical data as support for proof of principle

devices.

? Managed design requirements and scheduling of third party design fi rms.

? Attended medical device and ophthalmology trade shows for design ideas

and engineering practices.

? Designed, fabricated, and wrote imbedded software and hardware for a custom

heater controller.

? Designed and fabricated electro-mechanical test systems for verification and

validation of circuit ry and hardware in production devices.

? Specified, led, and designed FPGA development for a custom controlled heat and

p ressure eye therapy device.

? Redesigned all products at all levels to ensure compliance with IEC60601-1,

I SO14971, ISO13485, ISO9001, FDA, and other specific medical device technical

standards.

? Wrote and/or executed protocols for verification of production devices? electronics,

software and hardware.

? Designed and deployed test fixture hardware/software for manufacturing

t hroughput and t roubleshooting.

? Provided customer service technical assistance before implementation of

t he field service group.

? Supported all products including training international support groups in field

service of the equipment both at their locations and at company headquarters.

? Provided customer service over the phone, email, and internet

t roubleshooting and maintenance for all products.

? Named as inventor on 4 patents pending and published/presented several

t imes on independent research.

? Wrote and/or executed protocols for verification and validation of production

devices? electronics, software and hardware.

? Designed and deployed, with IQ/OQ/PQ procedures, test fixture

hardware/software for manufacturing throughput and t roubleshooting.

E DUCAT ION

The University of North Carolina at Chapel H ill, Chapel Hill, NC

? Bachelor of Science in Applied Science: Biomedical Engineering, 2005.

? Bachelor of the Arts in Music: Clarinet Performance, 2005.

? Graduate Certificate in Entrepreneurial Studies, 2010.

J ORDAN W. H U TC H I NSON

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? Master of Science in Biomedical Engineering, 2013.

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