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Customer Service Assistant

Location:
Overland, MO
Posted:
November 03, 2014

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Resume:

Nicholas Rockwell

**** **** ********** ***

Overland, MO 63114

314-***-****

acglpc@r.postjobfree.com

Personal Objective

To be employed in a teaching position where I can not only use the skills I currently possess, but

to acquire skills that will get me farther in the career I am currently studying.

Skill Summary

● Both acquainted and proficient with computer programing including HTML, Javascript,

and C++ as well as computer programs including Microsoft Office

● Experience in fast food including but not limited to food preparation, customer service,

cash register, calculator and money handling as well personal security and fueling

operations

● Trained in HAZMAT handling

Military Experience

United States Army 2010 2012

Soldier, Rank E3PFC

● Received and stock bulk and packaged products

● Issued and dispensed bulk fuels and water from storage and distribution facilities to using

units

● Selected and submitted samples to laboratory for testing

● Performed petroleum and water accounting duties

● Operated equipment used with petroleum and water distribution system and multiproduct

pipeline system

● Maintained watch over assigned areas

● Enforced all rules and regulations pertaining to entry and exit of personnel and

vehicles

● Assisted in the discouraging and deterrence behaviour that would reflect poorly on the

company, the United States Government, and the Department of State/Defense

● Ensured proper use, maintenance, accountability, and care of all issued equipment

Work Experience

Insomnia Cookies –Saint Louis, MO (2014 Current)

Delivery Driver

● Delivers product from in store to destination under 20 minutes

● Make change and handles cash with ease

● Adapted to delivery area quickly to make every delivery quick and efficient

Rose International –Weldon Springs, MO (2014)

Help Desk

● Set up, tested and configured networks, desktops, laptops and printers

● Resolved technical issues for clients in person, on the phone and through e mail

● Installed motherboards, processors, RAM and graphics cards

● Performed diagnostic tests and repaired malfunctioning hardware and software

McDonald’s –Weldon Springs, MO (2013 2014)

Crew

● Up sold additional menu items to increase restaurant profits

● Provided excellent customer service at all times

● Recorded customer orders and repeated them back in a clear, understandable manner

● Prepped, cooked and served food in a timely manner

● Operated large volume cooking equipment such as grills, deep fat fryers and griddles.

● Prepared and served beverages such as coffee, tea and fountain drinks.

● Carefully maintained sanitation, health and safety standards in all work areas.

Skaggs –Overland, MO (2010)

Bulk Mail Worker

● Sorted and wrapped mail

● Prepared mail to be shipped to the correct mail offices

● Performed manual labor including moving stock up to 700lbs

K 9 Designs –Florissant, MO (2007 2009)

Assistant Groomer, Master Bather

● Bringing in and processing dogs and cats

● Bathing and drying animals

● Performing flea dips and degreasing treatments

● Trimming fur on paws and underside

● Trimming and filing nails

● Cleaning kennels

● Stocking items including toys, treats, flea protection, collars and leads

Education

Saint Louis Community College Saint Louis, MO (2014 Current)

Teaching Certification with Minor in History

Anticipated Graduation : June 2017



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