SELENA MICHELLE LAWRENCE, MA, SPHR

469-***-**** acglog@r.postjobfree.com

EXECUTIVE SUMMARY

Human Resources Professional with 15 years of experience in Human Resources. Competencies include Compensation, Benefits,

Employee Relations, Training, Performance Management, Succession Planning, Recruiting and Safety & Workers Comp. Proven

track record of increasing production, quality, cost effectiveness and profitability. A persuasive leader and team builder skilled in

cross-functional team collaboration. A strategic planner with strong business acumen. A key contributor in solving critical

operational challenges, implementing and executing business impacting initiatives.

CAREER HIGHLIGHTS

• Developed compensation surveys, benchmarked compensation and analyzed data. Result: Increased top talent from other

industries and built strong pipeline which decreased time to fill for openings by 2-3 weeks.

• Fully analyzed roles and created new job descriptions. Result: Created multiple positions attracting top diverse talent and

provided career path for senior level employees.

• Slashed Payroll/Benefits administration costs up to 30% by negotiating pricing and fees, while ensuring the continuation

and enhancements of services.

• Proactively engaged current staff, conducted exit interviews, behavioral based interviews and provided selection and

retention guidance to partners. Result: Reduced turnover in region from 25% to 10%.

• Investigated and provided effective resolutions in the areas of policy violations, performance, and harassment. Result:

Reduced grievances to 0% complaints for the Fiscal Year.

• Developed a Point Performance Rating System and monitored effectiveness. Result: Increased employee morale and

improved review completion by 40%.

• Created effective marketing campaigns for college campus recruiting strategies. Result: Successful graduate student

placements with 60% offer rate upon completion of their internship.

PROFESSIONAL EXPERIENCE

AUTOTRADER.com, Dallas, TX Human Resources Business Partner June 2012-August 2014

• Provided field and local HR support to employees in Central Division Field Sales & Inside Sales Call Center.

• Implemented impactful compensation policies and programs. Result: Increased retention of tenured employees and kept

turnover for Call Center under 2%.

• Implemented new employee incentive Compensation Plans for exempt and non-exempt level staff.

• Reviewed long term incentive compensation and bonuses to ensure consistent guidelines used across all functions.

• Conducted job analyses, created & revised new job descriptions, researched and proposed salary range recommendations.

• Partnered with COE’s to finalize and roll out various new initiatives after acquiring multiple companies simultaneously.

• Lead and championed management development programs.

• Implemented diversity initiatives that leverage talent throughout the organization.

• Ensured that performance management processes are consistent and aligned with goals.

• Directed workforce planning, including coordination of succession planning and talent assessments.

ADP TOTALSOURCE, Dallas, TX Human Resources Business Partner July 2007-June 2012

Human Resources Business Partner

• Provided HR Consultation to small business owners and responsible for managing client relationships.

• Managed a $4 million book of business which included employee base of 1800+employees. Result: Achieved consistent

average of 90% retention and 98% for HR quality scores.

• Analyzed positions, created job descriptions and conducted compensation analyses to create and enhance compensation

plans.

• Used SWOT analysis to identify gaps, promote talent management and increase leadership effectiveness.

• Provided HR guidance in the areas of employee discipline, terminations, wage and salary trends and organizational

challenges.

• Engaged and influenced key leaders to improve business results including analyzing performance management needs and

facilitating leadership training.

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SELENA MICHELLE LAWRENCE, MA, SPHR

469-***-**** acglog@r.postjobfree.com

• Facilitated training in the areas of harassment, diversity, conflict management, customer service, stress management and

time management.

HEALTHPORT (Formerly CHARTONE) Irving, TX Regional Human Resources Manager April 2005-March 2007

• Multi-site HR support to 2 Regions. Managed employee relations and disciplinary processes for all levels of management

and employees. Responded to all complaints and EEOC claims and acted as representative for hearings.

• Researched compensation trends to stay competitive and updated job descriptions to better align with current positions.

• Trained on the following topics: performance management, labor law and compliance, sexual harassment, diversity, and

interviewing techniques.

• Actively developed and implemented resources that effectively drove the values and FISH Philosophy culture. Result:

Employees quickly adapted and embraced the culture, which positively improved morale.

U.S. CELLULAR, Itasca, IL Regional Associate Relations Representative May 2004-March 2005

• Spearheaded succession planning for exempt level associates. Result: Created opportunities for hi-potentials, reduced

turnover within sales group and retained key talent.

• Achieved 100% completion of reviews with quality writing after developing and facilitating Performance Management

Workshop.

HRI, Chicago, IL Full Cycle Recruiter December 2003-April

2004

• Utilized creative resources for low cost recruiting. Result: Eliminated the use of staffing agencies, attracted top talent,

created candidate pool, and reduced time to fill.

• Reduced the average number of requisitions by 63% and completed recruiting requirement goal ahead of timeframe by 30

days.

SIEMENS ENERGY & AUTOMATION Human Resources Specialist May 2000-

Febraury 2003

• Participated on succession planning team that rolled out “Career Strategy”. Result: Helped reduce turnover of exempt

level positions and offer growth opportunities to all employees.

• Implemented safety awareness programs including Safety Smart and team driven safety awards. Significant 50% reduction

of workers’ compensation injuries and lost time. Result: My efforts yielded corporate recognition.

• Successfully tasked with leadership to educate and respond immediately to employees regarding concerns. Result: Strong

HR presence and proactive strategies led to union avoidance.

• Managed workflow and the supervision and development of two HR Administrators and intern. Result: The promotion of

team work increased efficiency in developing and maintaining processes.

THE QUAKER OATS COMPANY Human Resources Coordinator Intern May 1999-May 2000

• Created effective marketing campaigns for college campus recruiting strategies. Result: Successfully placed graduate

students upon completion of their internship with 60% offer acceptance rate.

EDUCATION

M.A., Degree- Industrial & Organizational Psychology, Roosevelt University, Chicago, IL

B.A., Degree- Marketing, Columbia College, Chicago, IL

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