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Customer Service Administrative Assistant

Location:
Cleveland, OH
Posted:
November 03, 2014

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Resume:

Tiffany S. Hunt

**** **** **** ****** *********, OH 44103 216-***-**** acglfr@r.postjobfree.com

CAREER SUMMARY: Administrative professional with extensive experience in training,

execution of new software packages and entering information in database; desires an

administrative position that will utilize those skills obtained in various industries.

EDUCATION

Cleveland State University Cleveland, OH 2 009

• Bachelor of Arts in Criminology

SUMMARY OF QUALIFICATIONS:

• Administrative support professional achieving over five years of successful customer

service.

• Skilled in the provision of quality customer service and relationship management.

• Trained and experienced in the execution of various software including

M icrosoft Office and Lotus Notes

ADMINISTRATIVE ASSISTANT

• Assisted new employees with implementing security measures to protect data, software,

and hardware.

• Delivered certified mail and obtained signatures for certain pieces of mail.

• Directed items according to established routing schemes, using computer controlled

keyboards or voice recognition equipment.

• Inspected supplies, equipment, and work areas in order to ensure efficient service and

conformance to standards.

• Prepared memos and business correspondence; maintained confidential client and agency

specific information files.

• Operated office machines including fax and copier; answered multi-line phone.

• Opened, sorted, and distributed incoming mail and parcels.

CUSTOMER SERVICE

• Opened, sorted, tagged, and processed all incoming merchandise.

• Coded new merchandise for sales floor displays.

• Opened and closed cash registers, (i.e. counting money, separating charge slips, coupons,

and vouchers, balancing cash drawers, and making deposits).

• Performed merchandise markdowns according to company schedule.

• Greeted and assisted clients with all questions and concerns

• Checked items to ensure accuracy of addresses and that sufficient postage had been paid.

PROFESSIONAL EXPERIENCE:

Dave’s Markets C leveland, OH 2014 to Present

• Cashier

United States Postal Service S outh Euclid, OH 2 011 to 2013

• Transitional Employee City Carrier/Postal Support Employee Clerk/Casual Mail Handler

T J Maxx M entor, OH 2010 to 2011

• Processing Clerk

Wright Choice Construction Cleveland, OH 2006-2008

• Office Assistant



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