Helena Dickenson

**** *** ******

Laval-West, Quebec

H7R 2Y2

450-***-****

acgl7q@r.postjobfree.com

1. SUMMARY OF EXPERIENCE

Experience in teaching English as a second language courses at the college level (all levels, including

business English and translation (French to English and English to French). Many years of experience in

translation, human resources, training, coaching, consultation and business development in the

pharmaceutical industry.

Now that I have retired from teaching at CEGEP, I would like to continue teaching English as a second

language on a part-time basis and impart my knowledge of the language to students I will have the

opportunity and privilege to teach. I understand the principles of didactics and always endeavour to

employ innovative pedagogical/andragogical approaches. Furthermore, because of my experience in the

corporate world, I am able to create activities which have real-world relevance.

2. PROFESSIONAL EXPERIENCE

CEGEP Montmorency January 2014 to November 2014

ESL Teacher (Business English)

CEGEP Marie-Victorin September 2013 to December 2013

ESL Teacher

CEGEP de l’Abitibi-Témiscamingue

ESL Teacher January 2012 to May 2013

CEGEP Montmorency November and December 2011

ESL Teacher

Kaifeng University, China (CEGEP Marie-Victorin) September and October 2011

ESL Teacher (Business English)

CEGEP de Terrebonne January 2010 to May 2011

ESL Teacher

Member of the Commission des études from September 2010 to May 2011

CEGEP Lionel-Groulx January to March 2011

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ESL Teacher

CEGEP Montmorency January to December 2010

ESL Teacher (English and translation)

SERVICES HÉLÈNE DICKENSON 2006 to 2009

Provide translation and training services

QUINTAL & ASSOCIATES 2000 to 2005

Human Resources Consultants,

specialized in the pharmaceutical industry

Director of Training/H.R. Consultant

H.R. Consultant:

Meet clients in order to determine candidate profile. Decide upon recruitment strategies, conduct

telephone screening interviews as well as interviews in person, administer personality and skills tests,

make recommendations, negotiate salaries, and make job offers.

Training:

Set objectives of the Training Department. Develop strategies and business plans in order to meet

objectives

Develop and/or update and facilitate various training programs

Meet customers to determine training needs in order to develop a plan and training strategies

Research, develop, create, write, translate, and deliver interactive training programs, utilizing

innovative methods and assessment tools

HÉLÈNE DICKENSON TRANSLATION SERVICES 1997 to 2000

ALLERGAN PHARMACEUTICAL INC. 1986 to 1997

Executive Territory Manager (Field Sales Trainer) April 1994 to April 1997

Eastern Canada

Carry out administrative duties

Train pharmaceutical representatives (Eastern Canada)

Manage major accounts in Quebec

Coordinate meetings, presentations, conventions

Coordinate Continuing Medical Education programs

Develop marketing strategies

Allergan

Territory Manager (Pharmaceutical Sales Representative) October 1988 to March 1994

Plan and coordinate sales activities within territory

Organize group presentations

Develop new markets

Negotiate contracts

Provide scientific/technical support

Allergan

Supervisor, Human Resources February 1986 to October 1988

Recruit staff (all levels throughout Canada)

Handle employee relations

Oversee employee benefits

Offer career consultation services

Supervise one secretary, one receptionist, one filing clerk, one payroll mistress and contractual

employees

Write, edit and translate company newsletter

Train management team

3. EDUCATION

TESL Teacher Training Certificate 2012

Oxford Seminars, Montreal

Masters in Teaching at the College Level Ongoing (since 2010)

(Performa)

M.B.A., Pharmaceutical Management Completed 2 courses

Université Laval, Quebec

Bachelor of Arts (specialized in translation) Graduated with distinction

Concordia University, Montreal

4. DEVELOPMENTAL TRAINING

Supervision, Sales (PSS III, Xerox & DPS – Dimensions of professional selling, Tandem), negotiations

(Acclivus), computer, recruitment (McGill University), training consultant (Leadership Management

International), coaching (Professional Sales Coaching, Learning International), Time Management

(Franklin Quest); Enhancing Leadership and Organizational Change (Psychometrics Canada), The

Managers and Supervisors Conference (Skillpath), Becoming a coach rather than a boss (H.E.C.), French

& English continuing education (Translators and Interpreters of Quebec). Effective Personal Productivity

(Leadership Management International), MBTI Level I & MBTI Level II (Psychometrics Canada Ltd.).

Accredited by Psychometrics Canada as an M.B.T.I. (Myers-Briggs Type Indicator) practitioner.

5. ADDITIONAL INFORMATION

Perfectly bilingual (English and French)

Computer literate

Hobbies: Reading, writing, travelling, gardening, volunteer work

References available upon request

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