***** ********* **** * ***** 281-***-****
H ouston, TX 77099 acgl4k@r.postjobfree.com
Norma Treece
Objective To obtain a position that fully utilizes my experience and abilities. To give
excellent performance, and to contribute to the company as a whole.
Excellent data entry skills
Functional Able to handle challenging tasks in an orderly and timely manner
summary I am a CAN do person
Proficient in Microsoft Office Products
Fast learner, if you tell me one time I've got it down!
Consistently punctual
Strong ability to multi -task
Employment 07/2012- 11/2014 Reliable Plumbing Company, Houston, TX
Office Manager/ Dispatcher
Dispatch all 15 plumbers to pre -scheduled jobs
Answer all incoming phone calls and schedule appointments I was able
to book
Confirm appoints and Provide courtesy calls to every customer when
technician was 30 -45 minutes away
Collect all signed work orders and payments, then close them out of
dispatch software by creating and closing an invoice.
Manage all account payable and rec eivables.
Manage two other offife employees that acted as receptionist for two
totoally different busniess in our office.
Repsonsible to personal errands and purchasing/maintatig office
s upplies
01/2011 – 07/2012 Filter Warehous e Company Bellaire, TX
Warehouse Manager / Data Entry
Supervise the work of warehouse employees to ensure adherence to quality
s tandards, deadlines, and proper procedures.
Maintain appropriate level of product inventory and office supplies
Prepare and schedule packages for appropr iate courier pick ups.
Responsible for taking orders, invoicing, collections, on -line orders, etc
07/2010 – 01/2011 Press Proof Printing Stafford, TX
Administrative Assistant
Prepare invoices, reports, finical statements, and quarterly taxes using various
types of software.
Perform general office duties such as bookkeeping, ordering supplies, and
updating records.
Answer phone calls, open and sort mail, run errands, and occasionally attend
trade shows.
08/2005 – 06/2010 Filtera Stafford, TX
Data Entry / Customer Service / Secretary / Warehouse
Greet and direct visitors
Deliberate with customers to provide information about products and services,
to take and enter orders, cancel orders, and to obtain details of complaints
Keep records of customer interactions
Load and unload trucks
Prepare and schedule packages for UPS or FedEx pick up
Keep accurate and current count on all inventory in warehouse
Education 08/2003 – 05/2007 Clements High School Sugar Land. TX
High School Diploma