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Customer Service Representative

Location:
Florida
Posted:
November 04, 2014

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Resume:

SUMMARY OF QUALIFICATIONS

. Dynamic and results driven sales representative.

. Proven talent to cultivate strategic relationship, and increase

customer base.

. Established reputation for highly reliable and personalized service

to customers.

EDUCATION

. Associates Degree - AA -Hillsborough Community College

. Bachelor's Degree in progress at University of South Florida

. Certified Nursing Assistant

. Completion of the Landmark Education

WORK HISTORY

WB Financial LLC - Leasing Agent - 5/2014 to current

. Acted as liaison to promote investments offered by WB

Financial.

. Received customers cordially by greeting them and

providing them with information on vacant properties

available for rent.

. Asked questions and held long discussions with the

clients to assess their needs regarding properties.

. Made sure all related forms were properly completed by

the applicants - Assisted them in completing the process

correctly.

. Evaluated credit reports of clients to ensure whether

they fall under the established guidelines for buying

properties.

. Conducted several background checks on the clients prior

to signing any contract.

. Resolved customer queries and doubts over the phone and

in personal meetings. Maintained and documented accurate

records of new and existing customers for future

business purposes.

Certified Home Services - Sales Representative - 12/2013 to

5/2014

. Highly skilled in communicating effectively with buyer,

marketers, peers and management;

. Proven ability to meet targeted goals, and build

professional relationships with diverse customer base.

. Strong leadership, organizational, time management and

mentoring skills

Mr. Mover- Customer Service Representative - 6/2013 to 12/2013

. Attracted potential customers by answering product and

service questions;

. Opened customer products and accounts by recording account

information.

. Resolved product or service problems by clarifying the

customer's service questions; determining the solution to

the questions and recommending potential products or

services based on customer needs.

Panera Bread, Customer Service Representative - 4/2012 to

06/2013

. Great customers and answering product and service

questions;

. Take customer orders and entering information for the

order.

. Maintain excellent report with the customer to provide them

with the best customer experience at Panera

.

Computer literate in Windows and working knowledge of Spanish

SKILLS

Cassandra A. Cornell

509 East

Palm

Avenue Tampa Fl. 33602

Phone: 813- 270-6813

acgl3r@r.postjobfree.com



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