K enneth Hen ry

***** ** ** **

Pembroke Pines, FL

33028

954-***-****

acgksb@r.postjobfree.com

P rofessional Experience:

SLACKS T RAVEL, Fort Lauderdale, F L M ay

**** – PRESENT

I ndependent Cruise Contractor

• Selling cruises on multiple cruise lines to individual passengers and small family

g roups via inbound phone or internet inquiries

NAT IO NAL L E ISURE GROUP/WORL D TRAVEL H O L D I NGS, M i ramar, F L

J an 2004-Apr 2010

Cruise Travel Professional Agent

• Inbound phone and internet sales

• Outbound sales calls to select target clientele

• Reached and maintained “Top Ten” Agent status with annual sales in excess of 1.5 million

• Continuing education of global cruise destinations including, tours and familiarization of new

ships

SUNTERRA RESORT, Fort Lauderdale, F L D ec

2000 Dec 2003

Marketing Coordinator

• Coordinated timeshare tours for Sunterra Resort

• Recorded all tours & paid Independent Timeshare Tour Brokers for tours delivered and

paid bonuses for Timeshare Units sold.

• Managed five outside locations for corporate Offsite Property Consultants.

• Prepared, analyzed and presented monthly sales reports to the Sales & Regional Marketing

D irectors

J uly 1998

D I V I RESORTS, St. M aa r ten

2000

D irector of Marketing

• Negotiated promotions for prospective clients with restaurants, casinos and tour operators

• H i red, t rained, managed and assessed productivity of Offsite Property Consultants

• Facilitated set up of kiosks or similar for the Offsite Property Consultants

Education:

George Brown College, Toronto: Associate Degree in Commercial Accounting

Toronto School of Business (TSB): Hotel and Restaurant Management Diploma

TSB in conjunction w ith The I nstitute of the American Hotel & Motel

Association:

Specialized Certificate programs: F ront Office Procedures, Food & Beverage Controls,

I nt roduction to the Hospitality Industry

C ruise Reservation Systems: EEuclid, Power Agent, Win Cruise