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Customer Service Quality Control

Location:
India
Posted:
November 01, 2014

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Resume:

Kurodhi Selvam V

No ** B O D Road, Pattabiran

Chennai 600072

Mob 994*******

acgkru@r.postjobfree.com

D O B : 28.05.1964

CUSTOMER SERVICE PROFESSIONAL

More than 7 years’ successful experience in customer service and support with

Profile recognized strengths in account maintenance, problem-solving and trouble-shooting,

sales staff support, and planning/implementing proactive procedures and systems to

avoid problems in the first place.

1. Possess solid computer skills.

2. Excellent working knowledge in MS Office packages; Microsoft Excel,

WordPerfect, Microsoft Word, & power point presentation .

3. Ability to train, motivate, and supervise customer service employees.

4. A team player, acknowledged as “Total Quality Customer Service Professional.”

5. Develop plan, conduct audits and variance analyses, process payroll and payroll

tax reports and filings, and maintain/update accurate inventories.

1. Quickly and effectively solve customer challenges.

6. Maintain quality control/satisfaction records, constantly seeking new ways to

improve customer service

7. Well operation knowledge in firefighting equipments

Diploma in Communication Engineering at Indian Army – completed

Education

1985

BA (history) – University of madras completed in1990

Diploma in computer and its applications – completed in 1993

Langauges Known :

Fluent in : Tamil

English

Hindhi

Punjabi

Malayalam



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