TAMAL SARKAR
Uttarayan Apartment. *rd Floor. */**4A, Raipur Road. Sree Colony. Kolkata
- 700092.
E-mail - acgkrp@r.postjobfree.com, Mobile - 909-***-**** / 801-***-****.
PROFILE
A highly competent and organized systems administrator with experience of
software procurement, installation, administration & compatibility.
Possessing a proven ability to assist with the day-to-day running of an IT
department and its business IT systems. Well mannered, articulate and able
to act as point of contact for colleagues and external clients. Working in
the field of IT System Administration since last 4.5 years and completed
MCA, MCSE, MCSA, CCNA, A+ & N+. Also completed training of RHCE from IIHT.
Currently working as a Technology Specialist at Advanced Technology Labs -
Kolkata.
Looking for a suitable systems administrator position with an exciting,
innovative and ambitious company that offers room for progression
KEY SKILLS AND COMPETENCIES
. System Administration.
. MS SharePoint Server 2010 / 2013 Installation, Configuration and
troubleshoot.
. Experience of: Windows Server 2003/08/12, Active Directory, Group
Policies, TCP/IP, DNS & DHCP, MS SQL Server 2008R2/2012 Installation
and configuration.
. MS Exchange Server 2010/2013 installation, configuration, maintenance
and troubleshooting.
. Network Services Support and Management.
. Technical support.
. Knowledge of VMWare Technologies / Virtualization.
. Knowledge & understanding of backup technologies & disaster recovery
methods.
. Good understanding of: Server Hardware Technology, LAN, WAN.
. Redhat Linux.
PROFESSIONAL EXPERIENCES
Company: ADVANCED TECHNOLOGY LABS
since May 2013.
Designation: Technology Specialist
Responsibilities:
. Manage total IT Infrastructure of the organization including managing
IT Hardware/Network support team.
. Installation and maintenance of all systems within a client's digital
environment.
. Producing documentation on operational, system and user procedures &
guidelines.
. Building, configuration and troubleshooting of server and desktop
hardware or software.
. Providing advice on selection and purchase of IT equipment.
. Maintaining maximum availability of supported services for users.
. Designing, implementing and managing Active Directory.
. Monitoring the progress of third-party maintenance contract suppliers.
. Ensuring that support calls are logged and handled effectively and
efficiently.
. Responsible for disaster recovery, closing security loopholes and
access levels.
. Ensure adequate antivirus protection & solutions are maintained and
updated.
. Identify and recommending improvements for E-mail applications & Web-
page development
. External Vendor management.
Company: Aptech Computer Education (R. N. Education Pvt. Ltd.)
April, 2011 to April, 2013.
Designation: Technical Head / Centre Academic Head
Responsibilities:
. Plans, organizes, and directs all activities for the Centre.
. Selects, supervises, trains and evaluates assigned staff of the Center.
. Recommends goals and objectives for the Center, assists in the
implementation of policies and procedures.
. Provides IT Management and IT Steering Committee with an estimate of the
scope and nature of outstanding
service or maintenance requests and suggests courses of action.
. Identifies and defines Students problems and needs. Defines appropriate
response, including emergency
corrections.
. Supports Technical Operations in the training of Technical Support staff
and in the maintenance of training
manuals and documentation according to existing standards.
Company: karROX Technologies Ltd. (Kolkata)
April, 2010 to March, 2011.
Designation: Technical Trainer
Responsibilities:
. Managing Technical training delivery for the Students of Microsoft &
Cisco Certification.
. Maintains safe and healthy training environment by following organization
standards and legal regulations.
. Create instructor materials (course outlines, background material,
instructional materials, and training aids).
. Introducing and integrating new technologies into existing data
center environments.
. Performing routine audits of systems and software as well as Networks.
Performing backups.
. Installing, Configuring, Monitoring and Maintaining PROMETRIC Server as
well as exam node and conducting
Prometric exams.
. Applying operating system updates, patches, and configuration changes.
. Installing and configuring new hardware and software. Adding, removing,
or updating user account information,
resetting passwords, etc.
. System and network performance tuning to ensuring that the network
infrastructure is up and running.
Company: CMC Computer Education. (RICE GROUP PVT LTD)
April, 2008 to April, 2010.
Designation: Sr. Faculty-cum-Hardware Engineer.
Responsibilities:
. Managing Technical Administrative work, Planning class schedule, Lab
Management, Responsibility Distribution to all Junior Trainer. Teaching
of Basic electronic, MS Office, Hardware, Networking, MCSE, CCNA, RHCE
(Linux) and MCA & BCA batches as well. Preparing them for internal exam
as well as External Exams.
Company: RC Infosolutions Pvt. Ltd. (Kolkata)
Dec, 2005 to March, 2008.
Designation: System Administrator.
Responsibilities:
. Analyzing system logs and identifying potential issues with computer
systems.
. User administration. Implement the policies for the use of the computer
system and network. Setup security policies for users.
. Maintaining system. Verify that peripherals are working properly.
Quickly arrange repair for hardware in occasion of hardware failure.
. Monitor system performance. Create file systems and Install software.
Create a backup and recovery policy. Monitor network and systems as
well.
. Update system as soon as new version of OS and application software
comes out.
Company: George Telegraph Training Institute
Dec, 2003 to Dec, 2005.
Designation: Hardware & Networking Faculty.
. Worked as Faculty and responsible for theory & practical Classes of
Basic Electronics, Hardware, Networking & Linux.
Company: Bhumi solutions Pvt. Ltd. (Kolkata)
Jul, 2002 to Sep, 2003.
Designation: Hardware & Network Engineer.
Responsibilities:
. Handle daily technical support activities on desktop support. Oversee
and update assigned support service requests.
. Setup desktop computers and peripherals and test network connections.
Install and test desktop software applications and internet browsers.
. Test computers to ensure proper functioning of computer systems. Extend
computer support for systems' software and hardware. Setup computers and
install software for various applications and programs.
. Interact with staff on desktop problems and their resolution. Network
and connect computers within organization to better communication.
Maintain devices like printers and resolve associated problems.
VENDOR CERTIFICATIONS
. MCP (MC ID - 7548975).
. 70-247: Configuring Deploying a Microsoft Private Cloud with
System Centre 2012.
. 70-246 : Monitoring and Operating a Microsoft Private Cloud
with System Centre 2012
. MCSE / MCSA (Messaging).
. CCNA Certified (Scored 93.7% and CISCO Id is CSCO11088258).
. RHCE (Completed training from IIHT).
. Diploma in IT Application with A Grade (84% marks) from BYCTC.
. Diploma in Hardware & Networking Engineering with 64.86% marks
from GTTI.
EDUCATIONAL QUALIFICATION
. Master in Computer Application with 67.66% marks from AAIDU.
. Bachelor in Tourism & Travel Management with 54% marks from CU.
. Higher Secondary (Bio-Science) with 48.7% marks from WBCHSE.
. Madhyamik with 52.2% marks from WBBSE.
PERSONAL INFORMATION
. Date of Birth : 15th March, 1976.
. Marital Status : Married.
. Nationality : Indian.
. Languages Known : English, Bengali, Hindi (can read/write/speak).
. Hobbies : Learning new technologies, Listening music
and playing outdoor games.
TAMAL SARKAR
Date: 29/10/2014
Place: Kolkata