LUIS TELLEZ JR

***** *.*. ***** **., Miami, FL **177 C : 786-***-**** acgkqe@r.postjobfree.com

Summary

A.S.E. Master Automotive Technician who employs a strong work ethic and the latest

technology to every repair project. Employs great communication skills to relay complex

problems to customers. Detail-oriented with excellent problem solving skills and extensive

experience.

Highlights

Superior customer service Brake systems expertise

Diagnosis and repair Engine rebuilding specialist

Preventative maintenance Equipment safety expert

Suspension and alignment Air conditioning specialist

Electrical systems Attention to details

Engine Performance MS Office

Accomplishments

•Exceptional leadership skills and abilities, and ability to work independently.

•Skilled to work on wide range of technical applications and equipment that requires,

oscilloscope, multi-meters, micrometer, computer systems, etc.

•Deep knowledge of electrical systems including circuit boards.

•Expert on electrical circuits of vehicles and repair malfunctioning wirings and circuit

components.

•Rebuilding specialist of gasoline engines, a/c compressors, transmissions and differentials.

Experience

Independent contractor / Master Technician 0 4/2014 to 1 0/2014

EP Motors Miami, FL

•Assisted mechanic in performing proper technical activities.

•Explained technical diagnoses and needed repairs to non-mechanical individuals.

•Diagnosed, repaired, and maintained customer vehicles.

•Assembled engines from previous unfinished jobs.

Manager / Master technician 09/2012 to 0 5/2013

J'S Auto Repair Miami, FL

•Organized repair shop for customers and fellow employees.

•Road test vehicles and assigned work to technicians accordingly.

•Helped techs diagnosed electrical and engine performance problems.

•Raised profitability by improving service quality.

Auto Technician / Assistant Manager / Manager 0 6/2001 to 0 8/2010

Alliance Auto Plaza Miami, FL

•Inspect and Perform maintenance on vehicles from auction.

•Road testing vehicles, Inspecting and testing mechanical and electrical systems.

•Following a checklist to ensure that all key work has been done.

•Checking engine lights, air bag systems, transmission fluids and filters.

•Promoted to assistant manager within the first year.

•Maintained documentation, including PO, invoices, work orders, reports,etc.

•Coordinated control of inventory levels and quality with Manager.

•Hired, trained, motivated, counseled and monitored the performance of all service

department staff.

•Promoted to Service Manager in January of 2006.

•Ensured maintenance of good ethical standards in everyday activities.

•Monitored all warranty claims and initiated processes according to requirement.

•Coordinated with various personnel and ensured customer satisfaction.

•Scheduled all activities in assistance with service personnel.

•Reviewed employee performance on a regular basis and ensured customer satisfaction.

•Managed and monitored work flow in shop.

•Inspected all customer vehicles and identified needs of its maintenance and repair.

Education

Automotive Technology

Miami Lakes Technical Institute Miami, FL

•Engine Repair

•Engine Performance

•Electrical / Electronic systems

•Heating and Air Conditioning

•Suspension and Steering

•Brakes

Electronics

George T. Baker Aviation School Miami, FL

•Diagnosis and Repair of Electrical components and circuit boards.

Contact this candidate