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Project Management

Location:
Singapore, Singapore
Posted:
November 01, 2014

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Resume:

Navaneetha Krishnan, CBAP

(C) + *** 050-******* acgkpr@r.postjobfree.com

Summary

. Experienced in business requirement elicitation and gathering techniques

like Brainstorming sessions, and focus groups; conducting Joint

Application Discussions (JAD), project meetings and coordinating various

technical and managerial teams at all levels including clients, business

users and Subject Matter Experts (SME's).

. Experience having a good client relationship focus to ensure full

awareness of client business workflow, strategy, issues, requirement, and

tools. Also experienced in ACM and ACL.

. Extensive experience in Rational Unified Process (RUP) and Software

Development Life Cycle (SDLC).

. Experienced in functional specs which describe a software product in

detail from a user perspective.

. Strong Software development experience in the design, development,

implementation and integration strategies within a team oriented

environment, utilizing quantitative and qualitative analytical skills.

. Business writing skills in writing Business requirements document (BRD),

Use-Case Specifications, Functional Specifications, Systems Design

Specification (SDS), and Systems Requirements Specification (SRS).

. Developed "use case" models in MS Word and Microsoft Visio.

. Effective communicator with excellent skills in making business

presentation, Documentation, writing Business Reports and Technical

Specifications.

. Proven ability to bridge technology and business goals to provide

productive and operational solutions.

. Excellent analytical skills for understanding business requirements,

business rules & processes.

. Skilled in cultivating positive relationship with the clients.

. Experienced in positioning technology solutions to address customer's

business and IT initiatives.

. Other experiences include methodology development, process re-

engineering, facilitated sessions, and proposal development.

Skills Profile

Primary Skills: Business Analysis, Client Management, Project and

Program Management

Operating Systems: Windows 98-2003, Windows XP, Windows 7

Documentation: MS Office

Content Management: MS SharePoint, MS Groove, Alfresco Share

Methodologies / Keane's READ Process of requirement gathering,

Techniques: Knowledge of RUP and Agile

Business Analysis MS Visio

Tools:

Professional Experience

TASC Consulting - Client Emirates Airlines MAY 2013 - PRESENT

CONSULTANT BUSINESS ANALYST

CONDUCTED FEASIBILITY STUDY FOR A RISK BASED INTELLIGENT SECURITY SYSTEM

Currently developing the requirements engineering methodologies for the

BA practice at Emirates Airlines

Performed the role of a mentor and guide for BA team. Produced BA

artifacts such as Use case modeling, Use cases, BRD, Traceability Matrix

and Test cases using EA.

Building business intelligence for identifying root causes to help

improve process and policy efficiency improvements.

Helped in developing and maturing the Requirements Management Plan - A

key deliverable that helps in laying out the road map for requirements

management.

MAY 2010- MAY 2013

Keane, Inc.

SR. BUSINESS ANALYST

FORMULATED THE BUSINESS VISION FOR A STRATEGIC INITIATIVE FOR CLIENT

HONDA AMERICA. WAS INVOLVED IN BUILDING THE PLAN AND HELPED IN EXECUTION

OF THE CHANGE.

Worked with client ANZ banking in the domain of ACL and ACM

technologies.

Developed complete business processes documentation for the current and

future state of systems for client Honda of America.

Actively involved in heading the Knowledge Management office for the ADM

group in Keane.

Involved in Solutioning and Estimation for customer requirements during

sales pursuits (RFPs/RFIs).

Developed Keane's understanding of client's requirements by preparing

context diagrams, business process flows, domain models and use case

models to be included in Keane's proposals to customers.

Involved in developing Mentor Connect - An initiative for Keane's BA

Practice, to help leverage the vast Knowledge pool available within the

company.

Minacs IT (Former PSI Data Systems) Aditya Dec 2009-May 2010

Birla Group

Sr. Business Analyst

Aditya Birla Minacs IT Services helps clients derive tangible and

superior business value, by focusing on the BFSI (banking, financial

services and insurance), TIME (telecom, infrastructure, media, and

entertainment) and manufacturing industries.

Helped gather and document Requirements gathering, Software

Documentation, Functional Specifications, and Use Case Modeling.

Writing detailed System specifications, Use case Diagrams, Business

Scenario, Traceability Matrix, Screen flow, Wire frames, Requirements

gathering.

Defined product requirements from start for developing UMAP an

Integrated Marketing Service Platform.

Secova Ltd. Jun 2009-Dec 2009

SR. BUSINESS ANALYST

Secova, powered by Ultra Link provides Human Resources and Benefit

Management services that enable corporations to, Reduce HR Delivery

Costs, Identify & Control Employee Benefit Costs, Expand the Depth &

Capacity of Their HR Resources. Founded in 1989, Secova is backed by a

tenured track record of helping Fortune 1000 employers realize

significant improvements and cost savings in their HR and benefit

operations.

Defined product requirements from start for developing NxG, an

integrated service platform.

Prepared Project Management documents like Risk and Mitigation plans,

Project plans in MS Project and Resource allocations documents. Also

prepared requirements specifications documents, identify gaps and

suggested solutions.

Managed the internal client with minimal supervision with a team of 5

members. Communicated requirements to the development team, reviewed

the detailed design documents and verified the implementation plans.

Handled multiple assignments simultaneously and still contribute

effectively on all of them.

Wrote Use Cases, Functional & Non Functional Requirements, Process

Flows, and UML modeling, including Use Case Design.

Conducted GAP analysis and documented system and process

inconsistencies.

Mastek Ltd

Feb 2008-Dec 2008

Business Analyst

Mastek is an international software solutions and integration services

provider that designs, develops, integrates and maintains business

applications to enable enterprises to solve complex, mission-critical

business problems. Mastek helps companies stick to their core

competence and stay competitive by taking care of their strategic IT

functions. Its core competence is business understanding combined with

technology insight.

. Managed Client interaction with Middle East client from Project start.

. Proved the bridge between technology and business goals to provide

productive and operational solutions.

. Proposed solutions to problems and considered timeliness,

effectiveness and practicality in addressing all clients' need.

Prepared the Requirements Definition Document and helped in obtaining

the sign off from the client.

. Understood the necessity of project standards and applied them

consistently through the Organization.

. In depth understanding of CRM Principles and development of customer

dashboards/ business requirements.

. Perform Business Development activities including client prospecting,

Negotiations and handhold right through Implementation.

. Assisted in enforcement of project deadlines and project schedules.

. Provided strong direction to the development team in understanding and

implementing requirements.

Oakton Consulting Inc

Oct2007-Jan 2008

Sr. Business Analyst

Oakton provides specialist end-to-end IT services to plan, deliver and

operate business systems, as well as business consulting, financial

management and assurance services. For nearly 20 years, Oakton has

consistently enabled some of Australia's largest organizations to meet

their technology and business needs with a flexible, cost-effective,

results-driven approach to service delivery.

. Managed Client interaction with Middle East client from Project start.

. Prepared requirements specifications documents, identify gaps and

suggested solutions

. Communicated requirements to the development team, reviewed the

detailed design documents and verified the implementation plans

. Proposed solutions to problems and considered timeliness,

effectiveness and practicality in addressing all client needs

. Understood the necessity of project standards and applied them

consistently through the Organization

. Assisted in enforcement of project deadlines and schedules

. Helped in the review of Test Requirement Documents & the evaluation of

the Master Test Plan.

. Provided strong direction to the development team in understanding and

implementing requirements.

Sonee Hardware Inc

May2007-Sep 2007

Sr. Business Analyst

Sonee Hardware is one of the leading dealers and distributors of

Hardware, Electrical, Plumbing, and Paints related products in the

Maldives. A product range of more than 10,000 is available from the

Sonee Hardware stores. Apart from having such a wide range, the

Maldivian society recognizes Sonee Hardware as a supplier of high

quality products.

. Managed Client interaction with Middle East client from Project start.

. Developed supply chain process controls to analyze the given client

end problems and design the respective solutions for the customer.

. Involved in Inventory profiling, Facility planning, Operational

Design, Storage & Material handling design, Technology deployment,

Facility re-engineering and Project management.

. Involved in Change Management of the entire inventory and its

processes.

. Coordinated and prioritized outstanding defects and enhancement/system

requests based on business requirements, allowing sufficient time

frame to ensure accuracy and consider deadlines.

Godrej & Boyce Mfg. Co

Sep2006-Apr 2007

Dy. Mgr Logistics Engineering Consulting Group

GODREJ & BOYCE MFG. CO IS A WELL-ESTABLISHED INDUSTRIAL STORAGE

SOLUTIONS GROUP BASED IN CHENNAI, INDIA. WCG (WAREHOUSE CONSULTING

GROUP) FORMS A PART OF THIS FIRM. WCG IS PRIMARILY INTO LOGISTICS

CONSULTING AND WARE HOUSE CONSULTING. IT'S A PIONEER IN THE FIELD OF

WAREHOUSE AND INDUSTRIAL STORAGE AND SYSTEMS CONSULTING.

. Introducing and developing Business Process Engineering for the

warehouse-consulting group.

. Involved in Inventory profiling, Facility planning, Operational

Design, Storage & Material handling design, Technology deployment,

Facility re-engineering and Project management.

. Perform Business Development activities including client prospecting,

Negotiations and handhold right through Implementation.

. Develop Performance Management tools for effective consulting

exercise, including training and developing Junior Level executives.

. Introduce Logistics and Warehousing concepts that form the basis of

requirement generation and development of the Functional analysis.

Out of the Box Services Inc

Feb2003-Mar 2006

Upsher - Smith Laboratories

Jan2005-Mar 2006

BUSINESS ANALYST

UPSHER-SMITH LABORATORIES, INC IS A PHARMACEUTICAL COMPANY WHICH

DEVELOPS, MANUFACTURES, & MARKETS AN ARRAY OF PRODUCTS THAT ADVANCE

HUMAN HEALTH. IT INCLUDES RESEARCH-ORIENTED HEALTHCARE GROUPS WITH

CORE BUSINESS IN PHARMACEUTICAL AND DIAGNOSIS. BASED ON EXISTING FORMS

AND NEW REQUIREMENT IDENTIFICATION, SYSTEMS WERE DEFINED & DEVELOPED

TO RETRIEVE EXISTING CUSTOMER DATA FROM LEGACY SYSTEMS, CAPTURE NEW

DATA RELATED TO SALES & MEETING THE BUSINESS REQUIREMENT OF THE

COMPANY.

. Conducted meetings with client to gather user requirements.

. Utilized Rational Unified Process (RUP) to configure and develop

processes, standards, and procedures.

. Responsible for business requirements gathering, creation of Use

Cases/Activity Diagrams, Functional Specifications and getting sign

off from business users.

. Involved in conducting JAD sessions with Business and Developer units.

. Communicated with Business Partners on status of issues, action plans,

and timeframe for resolution throughout development cycle.

. Implemented a structured system development methodology with emphasis

on Rational Unified Process.

. Facilitated User Acceptance Testing.

. Gathered and documented detailed functional specifications and system

documentation.

. Interviewed Subject Matter Experts (SME's), asking detailed questions

and carefully recording the requirements in a format that can be

reviewed and understood by both business people and technical people.

. Followed a structured approach (Traceability Matrix) to organize

requirements into logical groupings of essential business processes,

business rules, information needs, and ensure that critical

requirements are not missed.

Wachovia Bank

July2004-Dec 2004

BUSINESS ANALYST

WACHOVIA IS THE FOURTH LARGEST BANK HOLDING COMPANY IN THE UNITED

STATES BASED ON ASSETS AND THE THIRD LARGEST U.S. FULL-SERVICE

BROKERAGE FIRM BASED ON CLIENT ASSETS. WACHOVIA BANK DEALS IN

INVESTMENT BANKING, WEALTH MANAGEMENT, ASSET MANAGEMENT AND CORPORATE

PRODUCT AND SERVICES. IT PROVIDES FULL FINANCIAL SERVICES THROUGH

OFFICES ALONG THE EAST COAST IN 15 STATES.

. Interacted with the SME's (Subject Matter Experts) and stakeholders to

get a better understanding of client business processes and gather

business requirements.

. Identified Use Cases from the requirements and wrote Use Case

Specifications.

. Created business process workflow diagrams (Activity diagrams) in

Visio.

. Integrated Requisite Pro with Clear Quest and Rose to provide all

teams visibility and maintain tractability among requirements, use

cases and change requests.

. Conducted JAD Sessions to develop an architectural solution that the

application meets the business requirements, resolve open issues, and

change requests.

. Monitored client expectations through client involvement and

communication throughout the lifecycle of the project; educated

clients and stakeholders on the benefits and risks associated with the

project.

Matria Healthcare

Dec2002-June 2004

JR. BUSINESS ANALYST

MATRIA HEALTHCARE IS A LEADING PROVIDER OF COMPREHENSIVE DISEASE

MANAGEMENT SERVICES FOR CHRONIC DISEASE, HIGH-COST EPISODIC CONDITIONS

AND CLINICAL HOMECARE SERVICES FOR HIGH-RISK PREGNANCIES. THE PROJECT

INVOLVED BUILDING A WEB BASED APPLICATION, AND WAS CREATED TO PROVIDE

ONLINE ACCESS TO THE COMPONENTS OF DISEASE MANAGEMENT PROGRAMS AND

STAGING PROCESS. THIS SYSTEM RECOMMENDED A TREATMENT BASED ON PATIENTS

STAGING INFORMATION AND THEN MATCHED THE PATIENT WITH APPROPRIATE

CLINICAL TRIAL AS RECOMMENDED BY PRACTICE GUIDELINES.

. Created questionnaire to gather user specific needs out of the

intranet System.

. Conducted user requirement analysis for the web-based application

using Rational Requisite Pro.

. Analyzed, documented, & managed all project requirements and changes

to requirements throughout the software development lifecycle using

Rational Requisite Pro.

. Reviewed and assessed the information gathered, defined key facts and

issues, identified potential problems and facilitated problem

resolution.

. Using detailed knowledge of application features and functions

assessed the scope and impact of business needs throughout analysis.

. Submitted status reports to the higher management on the progress of

the project on a regular basis.

. Conducted User Acceptance Testing.

. Played a key role in the planning, testing, and implementation of

system enhancements and conversions.

. Documented process flows, policies and procedures.

Total Bank

May2002-Oct 2002

JR. BUSINESS ANALYST

TOTAL BANK IS AN INDEPENDENT FINANCIAL INSTITUTION IN SOUTH FLORIDA

OFFERING A COMPREHENSIVE RANGE OF BUSINESS LIKE PERSONAL BANKING AND

FINANCIAL PRODUCTS AND SERVICES. THE PROJECT INVOLVED DEVELOPING AN

ONLINE BANKING SYSTEM WHERE THE CUSTOMERS CAN ACCESS THEIR ACCOUNTS,

VIEW PORTFOLIOS AND TRADE STOCKS-OPTIONS/MUTUAL FUNDS, BONDS. THE

APPLICATION ALSO PROVIDES DETAILED FINANCIAL ANALYSIS AND RESEARCH FOR

SECURITIES AND FIXED INCOME PRODUCTS TO INVESTORS.

. Responsible for collecting and classifying business requirements,

functional specifications, project schedules, documentation and test

plans, investigated user expectations.

. Worked with production staff to investigated and mapped detailed

current processes, examined gaps and failure points, performed root

cause analysis and develop functional requirements that supported

overall strategy, goals and objectives.

. Functioned as a liaison between the technical staff and the users

(staff and management). Also was responsible for communications

between Project Team and other related departments.

. Scheduled and conducted user interviews at both in-house and client

locations, gathering and analyzing requirements using Requisite Pro.

. Launched client facilitation meetings to gather requirements

(Inception phase), there after assisted tech leads in Analysis &

Design of architecture using OOAD approach using UML & Rational

Unified Process .

. Documented meeting minutes and archived it using Clear Case.

. Designed and developed project document templates based on SDLC

methodology.

. Analyze and design Use Case diagrams, Class diagrams, sequence

diagrams, used Visio to depict process flows and PowerPoint

presentations.

. Specified business structure to collaborated change control process

using Rational Clear Quest.

. Was involved in conducting User Acceptance Test (UAT)

Education

University of Southern California

MASTERS IN ENGINEERING MANAGEMENT - 2001

Manipal Institute of Technology

BACHELORS IN INDUSTRIAL AND PRODUCTION ENGINEERING - 2000



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