Carla Williams

Customer Service Specialist

Bronx, NY

acgkpq@r.postjobfree.com - 646-***-****, 347-***-****

Customer Service Specialist with 1+ year(s) experience providing exceptional customer service.

WORK EXPERIENCE

Sales Specialist

JcPenney - NY - August 2013 to Present

• Handles cash, check, bankcard and/or credit card transcations on cash register

• Forwards information to supervisors, managers, and customers using switchboard telephone as needed

• Resolves order and inventory problems by investigating data and history; identifying alternate means for

filling orders; processing and arranging orders for shipment; notifying managers and customers

EDUCATION

Office Administration & Technology

Bronx Community College - Bronx, NY

August 2012 to Present

SKILLS

Customer Service • Cash Register • Switchboard Telephone • Data Entry (65 WPM) • Administrative Writing

• Microsoft Office (Word, Excel, Powerpoint)

ADDITIONAL INFORMATION

Available upon request*

Quick learner and will easily pick up any necessary skills*

Contact this candidate