Jean M. Holtman

978-***-**** acgkmy@r.postjobfree.com

Human Resources Professional

MBA with 15+ years of experience managing a comprehensive portfolio of HR initiatives including compensation &

benefit plan design & administration, recognition, wellness, payroll, compliance & HRIS.

Strategic contributor with a strong history of developing top-flight HR services that increase the value, efficacy and

capacity of organizations and their leaders. Systems thinker; able to prioritize and align change that provide lasting

benefits. Recognized for superior analytical and problem-solving abilities; capacity to use complex

metrics/technology to gain operational efficiency and effectiveness in the delivery of high quality HR services.

Outstanding ability to develop strategies that facilitate communication and increase understanding.

Areas of Expertise include:

• • • Systems

Strategic Alignment Compensation/ Benefit Administration

Development

• •

Staffing & Retention Policy Development/ Implementation

• HRIS

• • Compliance - COBRA/ FMLA/

Workers Compensation

•

PPACA PeopleSoft/Lawson

PROFESSIONAL EXPERIENCE

ST. TAMMANY PARISH HOSPITAL, Covington, LA

Vice President Human Resources, 2013 - 2014

Responsible for overall leadership of HR function for this fully accredited, community hospital.

Served as a valued member of the Executive Leadership team providing senior-level strategic leadership on all

people processes, systems and associated workplace issues. Positioned HR as a trusted advisor providing expertise

and practical guidance to leaders and employees throughout the hospital.

Collaborated with team to synchronize new Quality Provider Network model with medical plan; represented

HR on team to onboard new physician groups in support of physician hospital alignment initiative.

Managed roll-out of new wellness benefits program, along with new online tool, within 8-weeks of arrival

(92% participation rate); designed and implemented effective communication and education strategies with

management and employees regarding annual benefits enrollment.

Achieved lowest number of workers compensation claims in past 5 years.

TULANE UNIVERSITY, New Orleans, LA

Highly selective independent teaching and research University with major academic, professional and medical centers.

Associate Vice President for Workforce Management, 2009 - 2013

Served as Senior Executive HR Officer responsible for systems, employee relations, total rewards, HRIS,

onboarding, performance management and HR business operations.

Directed the development of staff, services and systems to create a culture known for its responsiveness;

– Established, mentored and managed cross-functional teams to assess and deliver quality service to diverse

constituencies including physicians, faculty, senior management and employees.

– Oversaw continuous quality improvement projects using staff of internal project managers.

Promoted effective quality of work life programs for 7.5K faculty and staff and 5K student employees across multiple

campuses through recruitment, onboarding, recognition and evaluation. Collaborated with campus constituencies to

create a comprehensive wellness program.

Managed overall communication strategy for benefits and HR programs; revised department communications

to establish consistent branding and approach for seven functions within department.

• Developed recommendations, deliverables and timelines to improve related systems/processes,

including benefit enrollment, service delivery, data management, organizational operations and strategic

initiatives. Planned and executed system-wide roll out for staff Performance Management process.

•

Jean Holtman Page 2

BOSTON CHILDREN’S HOSPITAL, Boston, MA

Director of Benefits and Information Services, 2006 - 2009

Directed four functional HR areas for 10K+ employees and associated personnel.

Created HR Employee Service Center to handle over 1200 calls per month using two staff members.

Worked across the organization to establish and lead work teams related to fringe benefit management, HRIS project

implementation, and HR Fellows program.

TUFTS MEDICAL CENTER, Boston, MA

Director of Benefits, 2003 - 2006

Restructured health and welfare programs to better align with hospital’s business strategy. Decreased

annual expenses by 8% in first year.

Modified retirement program for staff and unionized employees. Analyzed and corrected pension plan administration

for defined contribution and cash balance and final average pay defined benefit plans.

Simplified and streamlined executive benefit plans, including life, disability, and retirement programs.

Participated as member of management bargaining team negotiating major nursing union benefit changes.

MASSACHUSETTS INSTITUTE OF TECHNOLOGY, Boston, MA

Director of Benefits, 2002 - 2003

Responsible for all aspects of benefit program for 10K eligible employees, plus 5K retirees, including plan design,

communication, and administration of self-insured H&W plans, retirement plans (assets over $1B), disability

services, and work/family center .

Led comprehensive improvement of benefit communication for orientation and website. Created cross-functional

team to monitor communication through various vehicles.

Analyzed benefit programs for acquisition of large employee group.

HARVARD VANGUARD MEDICAL ASSOCIATES, Newton, MA

Manager of Benefits and HRIS, 2000 - 2002

Provided strategic direction and creation of start-up HR functions.

Partnered with senior management to create Benefits, HRIS, and HR/ Payroll strategies generating

savings of 5% of benefits budget.

Instituted strong vendor management process, including outsourced services with quarterly reviews which resulted in

savings of over $100K; implemented new HR/Payroll system for new organization.

Implemented multiple continuous improvement initiatives; established HR Benefit call center with service tracking

system; created applicant tracking function within HRIS; and employed HR metric reporting for

senior management.

BOSTON UNIVERSITY, Boston, MA

Director of Personnel: Benefits, Compensation, and HRIS, 1988- 2000

Served as Director of Personnel responsible for compensation & benefits, records management and HRIS.

• Instituted Faculty practice plans; transitioned medical faculty from hospital employment to university payroll.

EDUCATION & TRAINING

M.B.A

PEPPERDINE UNIVERSITY, Houston, TX

B.A. Economics/ Mathematics

EMMANUEL COLLEGE, Boston, MA

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