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Customer Service Assistant

Location:
Toronto, ON, Canada
Salary:
40000
Posted:
October 31, 2014

Contact this candidate

Resume:

Melissa Cope

acgkln@r.postjobfree.com

Phone: 416-***-****

** ****** ******, **** ***

Toronto, ON M5T 3K6

Objective: To obtain an administrative position with an organization where the right systems are

in place which will allow me to ensure the company maintains its productivity and efficiency

through utilization of my exceptional communication and organizational skills.

Education:

Honours B.A. of Arts and Science Degree, June 2007: University of Toronto

Major: Criminology

Minors: History and English

Experience:

Lynx Equity Limited Toronto, Ontario (November 2012 August 2014)

Executive Assistant

Assist Partners, Analysts and HR department with projects and acquisitions

Plan, organize and coordinate all company events

Perform assistant duties for President

Maintain office filing system. archiving and stationery supplies

Order and accept courier deliveries / receive and distribute incoming mail

Work with Director of Investor Relations to maintain investor system

Proofread press releases, websites, loan documents, employment contracts and any other

document as required

Assist portfolio companies with office relocations, projects, trade shows, and any other event as

required

First point of contact for the office

Assist in preparing presentations

Complete expense reports for team

Bank deposits and bill payments

Maintained common spaces for appearance and functionality

Book travel and accommodations as required

Future Possibilities for Kids Toronto, Ontario (January 2012 August 2012)

Administrative Assistant (Full Time contract)

Banking/Billing

Managed communication with volunteers, service users and donors

Maintained contact between 3 offices (Toronto, North York and London)

Issued tax receipts through the use of Salesforce

Aided Executive Director in hiring process for summer interns

Created Newsletters

Responsible for maintaining office filing system

Assisted at Activity Days (Events held for children)

Network Reporting & Mediation Toronto, Ontario (August 2008 November 2011)

Assistant Manager (North Office)

Co managed employees and court reporters

Billed clients on a daily basis

Edited/proofread transcripts on a daily basis

Provided excellent customer service for lawyers, mediators and their clients

Created daily schedules

Took bookings and transcript orders via phone/email

Trained new employees

P&B Marketing Toronto, Ontario (June 2007 August 2008)

Receptionist

Edited/Proofread documents

Created and maintained filing system

First point of contact for office, provided excellent customer service

Answered phones, took messages and directed calls appropriately

Banking duties

Researched for projects/clients

Volunteer Work:

St. Christopher House Dundas Street West & Ossington Avenue (July 2012 September 2012)

Gardener watered courtyard and outdoor perimeter garden twice a week

Skills:

Excellent computer and keyboard skills

Experienced editor for multiple types of documents

Proficient in MS Word, Excel, Outlook and Powerpoint

Comfortable use of both Mac and PC products

Strong Internet use and research abilities

Works well independently or as a part of a team

Exceptional communication and people skills

High ability to multi task and work on multiple projects simultaneously

Superior organizational skills

Extraordinary attention to detail

Punctual

Interests:

Music, Reading, Fashion, Horticulture

References: Will be provided upon request.



Contact this candidate