MITESH PATEL, MBA, PMP

*** * **** ** **** ** ( New York, New York 10075 ( 813-***-**** (

acgklf@r.postjobfree.com

SENIOR-LEVEL PROGRAM and PMO EXECUTIVE

PMP Certified ( Strategist ( Leader ( Manager ( Results Driven ( Effective

Fortune 500 Experience ( Consulting Experience ( Program & Project

Management ( Strategic & Operations Management ( Process Management (

Portfolio Management ( Six Sigma ( Financial Industry Experience (

International Team Management ( Team Building/Leadership ( Experienced

Outsourcing Professional ( Strategic Market Positioning ( Operations

Research ( PMO Governance

Accomplished, results-producing MBA and International Program and PMO

Executive with a unique ability to successfully lead highly complex, high

visibility, and high budget programs and initiatives. Possessing a wide

range of demonstrated consulting experience with specific knowledge areas

to include IT Strategy, Outsourcing, Business Management, and PMO and

Portfolio Management. Highly skilled in leading long-term program/project

initiatives and successfully managing multi-million dollar initiatives

while consistently exceeding enterprise objectives and expectations.

Proven experience in leading program governance, large-scale process re-

orientation, program creation, transition, and implementation programs.

Highly effective organizational change management, training, and

communication skills. Demonstrated ability to master new concepts,

processes and ideas quickly. Recipient of numerous internal performance

awards, including: 4 time MVP, Significant Achievement Award, Outstanding

Achievement Award, and Business Analyst Recognition Award.

CAREER EXPERIENCE

COMPREHENSIVE TECHNOLOGY SOLUTIONS, New York, NY Jan 2008-Present

Executive Management and Program Consultant to Est e Lauder Companies CIO

and Executive Management Team

Strategic Program and Project Management services for highly-complex, high-

visibility, high-dollar global programs, projects, and organizational

transformational transformational initiatives. Employed a focused effort

on governance, executive management communications and engagement,

behavioral change management, and strong PMI, Agile, Waterfall, and Scrum

practices. Utilize strong business and technical awareness across multiple

lines of business and operational processes to garner improvements and

efficiencies and direct organizational and operational changes to

strategically position the organization to transition processes towards

alignment with best practices by leading the introduction of ITIL Process,

training, human change management, process definition and transition, and

eventual cut-over. Improve Program and Project Management success and

maturity via operational change efforts to evolve and introduce new

methodologies, processes, and practices of Program and Project Management

(Agile, PMI, and Waterfall). Strategically lead and oversee all aspects of

Global Outsourcing and off-shoring initiatives (acting COP) to identify and

maximize operational activities. Direct globally diverse and localized team

to effectively manage numerous multi-million dollar projects

simultaneously. Directly oversee global SAP implementation program with

$500M+ budget. Lead vendor negotiations and situations of conflict

resolution. Provide leadership updates and consultation on strategic

initiatives. Supervise and coordinate team of 40+ consultants worldwide.

Lead global program team of 15+ direct reports.

Results & Achievements:

. Introduced and led global IT process re-orientation and alignment to

ITIL practices with over 90% penetration and conversion rate utilizing

vehicles such as modern training methods, Human Change Management,

best practices process design, and process reengineering techniques.

. Led full life-cycle of global IT outsourcing initiative to include

business feasibility study, vendor selection and down selection, due

diligence, governance, contract negotiation, transition and

transformation, and conversion to normal operations via effective

communications, stream integration, and the introduction of a strong

governance process resulting in a $43.7 million savings per annum.

. Redirected a $500M failing SAP implementation program to successful

completion (time, within budget and scope) by providing visibility,

guiding risk mitigation, introducing executive dash-boards and status

reporting.

. Created and implemented aggressive Program Portfolio Management

processes and oversight structure.

. Served as Executive Management and Program Consultant/Office Lead for

the enterprise-wide Global Communications transformation by

introducing and leading the creation of a SharePoint based Intranet.

. Executed pre-planning activities including project planning, business

analysis, financial tracking, communications, re-education and

strategic alignment.

MAGNETIC CORPORATION, Tampa, FL 2007

Senior Project Manager

Developed and implemented PMI project structure, procedures and standards

for Project Team. Assisted in leading team of over 5 project managers.

Managed multiple, high-dollar value projects simultaneously. Created,

designed and evaluated software and/or website structure utilizing wire-

frames and simulation software. Monitored project budget, scope and

timeline while keeping within constraints. Assisted in initiating project

engagement, promotional and sales efforts. Resolved, negotiated and managed

stakeholder issues quickly. Provide team leadership, coaching and

motivation through various growth, business development and industry

changes. Advised on user interface, usability and market matters. Managed

and coordinated 15+ concurrent projects.

MITESH PATEL, MBA, PMP Page 2 ( 813-***-**** (

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Continue from page 1 Magnetic Corporation, Tampa, FL

Results & Achievements:

. Introduced Project Management processes and standards to organization

within only 6 months.

. Reorganized sales processes to include detailed project scoping by the

Business Analysis and Project Management team.

. Led project that entailed creation of e-commerce Internet application

with goal of facilitating immediate need for insurance companies to

purchase medical supplies and capital equipment. Requirements included

need to verify purchases and authenticate individually negotiated

purchase prices (tiers), and the creation of an inventory management

and tax application system. Budget at Completion: $50K).

BAYSHORE SOLUTIONS, Tampa, FL 2006

Senior Manager

Developed and implemented PMI project structure, procedures and standards

for Project Team. Directed team of over 5 project managers to successfully

complete all projects on time. Managed multiple, high-dollar value project

simultaneously. Conducted project feasibility

research. Established and organized internal and external project teams.

Proposed and initiated project processes. Resolved stakeholder issues to

satisfaction.

Results & Achievements:

. Managed how 15+ projects simultaneously.

. Managed project requiring creation of Internet system to facilitate

purchasing, sales and support of various gift cards and employee

spending cards. All sales required tracking, logging and needed to be

associated to the correct individual franchise accounting system.

Required data feeds and communication from and between multiple third

party vendors, applications and data bases. Budget at Completion:

$250K.

. Led project that entailed creation of a multi-tiered, complex

knowledge center and data warehouse. The application required the

ability to mine statistical data while also operating as a marketing

tool. The tool was uniquely designed to operate through a management

interface. Budget at Completion: $120K.

ENTERPRISE MANAGEMENT SOLUTIONS, INC., Clearwater, FL 2005-2006

Project Manager

Led international projects (cross culture, borders and currencies)

successfully. Developed and executed project plans through to completion.

Managed various projects simultaneously. Conducted lead feasibility

studies. Maintained projects within constraints of budget,

resources, scope and timeline. Established structure procedures and

standards for each project. Relayed project progress to senior management

internally and externally.

Results & Achievements:

. Directed custom implementation of Remedy software and ITIL

applications geared toward the effective management and maintenance of

technical and non-technical assets. Entailed implementation and

deployment of a central knowledge base and full business services

management applications. Budget at Completion: $750K.

T. ROWE PRICE INVESTMENT SERVICE, INC., Tampa, FL 2000-2005

Senior Systems Specialist

Coordinated, lead and introduced operational enhancements. Spearheads new

business processes and initiatives from conception through to completion.

Developed maintained and prioritized various projects concurrently.

Assisted management of 14-person team. Evaluated existing department

procedures and policies to advise/implement improvements. Analyzed systems

and processes to determine a need for improvements. Proposed and initiated

operational changes to upper management, and aid in communicating changes

downward. Served as department liaison communicating, monitoring,

evaluating and resolving system and operational needs and issues.

Results & Achievements:

. Deployed project that entailed internal systems revisions to comply

newly mandated government regulations (U.S. Patriot Act and Anti-Money

Laundering) as pertaining to Operations and Mutual Fund trading

practices, procedures and policies. All applications were required to

be compliant within a challenging timeframe. Applied custom

application changes for trading mediums including Internet services

operations. New regulations mandated application changes including

changes to written policies and training material. Budget at

Completion: $350K.

. Redesigned T. Rowe Intranet site. Project demanded high level of user

interface considerations as well as the launch of new web-based

investment tools. Project entailed communication and coordination of

site launch as well as internal training and preparations. Budget at

Completion: $50K.

MITESH PATEL, MBA, PMP Page 3 ( 813-***-**** (

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EDUCATION AND TRAINING

PgMP - Project Management Institute (pending)

Masters of Business Administration (MBA) - University of South Florida,

Tampa, FL (December 2004)

B.S., International Studies/Government & International Affairs; Cum Laude -

University of South Florida, Tampa, FL

Project Management Professional Certification - Project Management

Institute

Frank Convey Project Management Training

Excellent references available upon request

Contact this candidate