SRIDHAR SRINIVASA

acgkk9@r.postjobfree.com (***) *** – 8032

Project Management Professional (PMP®) certified

Certified SCRUM master (CSM®)

ITIL® V3 foundations certified

Microsoft certified systems engineer

Executive Summary

• Highly motivated technology professional with 11+ years of experience (mostly with top 500 fortune companies) working

in global, strategic, enterprise-wide IT programs and IT infra services

• 7+ years of project and program management, particularly in the areas of planning, deploying, monitoring and supporting

technology with strong adherence to project management body of knowledge (PMBOK)

• Passionate about project management, customer champion and focused on results

• Track record of successfully delivering projects with-in the constraints of scope, cost and time

Technical Skills

• Operating systems: Microsoft Windows 2003/2008 r2/2012, Hp Unix Server OS, Linux OS

• ERP: SAP CRM, PeopleSoft SCM

• Databases: SQL, Oracle

• Languages: C, C++, ASP.Net

• Hardware: Itanium Series of Servers, Hp C-Class Blade Servers, Hp Proliant DL Series, IBM System P5

• Storage: HpXp, EVA, MSA/MSL libraries, Autoloaders, EMC Clarion, VNX

• SAN: Cisco, Brocade, Hp Switches

• Networking: VPN, Firewall, Load Balancer, Switches, OSI Model, LAN/WAN/WLAN, VLAN, TCP/IP, ISDN,

• Deployment Software: Altiris client Management, SCCM 2007

• Tools: Remedy, Vantive, iCare, R2K, ASTRO2, Hp service center, Microsoft office suite, JIRA

Professional Experience

IT Project Manager

EF Education First - offshore project

Jul 2012 – Sep 2014

Reported to head of worldwide IT operations and was responsible for delivering highly visible global IT projects with-in project

constraints and budgets ranging up to $500,000

Projects list:

• Hosted DR datacenter and replicated tier 1 applications and services to the DR site using EMC recovery point

• Designed and successfully tested recovery plans for complex applications

• Feature enhancement of enterprise level application, testing, UAT and release to production

• Meticulously planned and with precision, executed mission-critical enterprise level migration from Cisco ASA to

Checkpoint firewall with minimal downtime to the business

• Architected VMWare infrastructure, implemented new vCenter, ESXi Code, storage vMotion to VMFS5, VM tools update

for 4 different business clusters and 1800 VM’s along with pilot migration to vCloud

• Successfully migrated to newer Fortigate VPN firewall, F5 load balancer and router change in the datacenter

• Revamped change management process based on ITIL framework along with datacenter reporting metrics

• Migrated applications to cloud, from IaaS to PaaS (Microsoft azure and Amazon web services)

• Implemented BYOD pilot and modeling which was planned to be rolled-out across 250 sites

• Feature enhancement of enterprise level application, testing, UAT and release to production

• Successfully rolled out PMO framework across the organization using SharePoint and conducted several trainings

• Successfully rolled out Windows 2007 operating system to about 25k machines across all regions

Job duties:

• Managed medium to large scale concurrent projects with implementation team spread across the globe

• Gathered requirements, define product and project scope, perform work breakdown structure, sequence activities, estimate

time, resources and cost, created detailed project plans, communication plan, procurement and quality plan

• Identify all the project risks and apply resolution strategies (mitigation, acceptance, transfer), track all issues till closure

• Reported project progress and performance in terms of schedule, financials, scope and variances

• Scheduled and chaired project touch point meetings with internal and external stakeholders of all levels, captured and

shared meeting minutes, action items.etc

• Extensive experience working with vendors

• Managed projects both in SDLC and AGILE framework

• Facilitated Agile ceremonies as SCRUM Master, which included sprint planning, daily stand-ups, back-log grooming,

sprint review and retrospectives

Project Manager

Kaiser Permanente Onelink project (Technisource) – Pasadena, CA

Dec 2010 – Feb 2012

Reported to senior deployment manager with responsibility of developing and implementing the ERP solution with the required

infrastructure

• Successfully deployed and went live with new ERP solution at 300+ sites across California and Hawaii regions

• Ensure planned configuration items (handhelds, printers, computers, order cards & labels) are set-up for site go-live

• Prepare the site infrastructure at pharmacies, warehouses for WAN connectivity

• Upgrade of core system configuration for improved performance and response times

• Convert data to system standards and commit to production before the site go-live date

• Created complex executive reporting dashboard to provide insight on current project status for any given wave/roll-out

• Liaise with stakeholders from functional departments to ensure the outlined site go-live tasks are completed

• Responsible for creating project plan, budget, milestones, communication plan, change control plan, risk management,

responsibility matrix (raci), quality plan (metrics) and procurement planning

• Execute, monitor and control the project, deployment, risk response strategies, handle change requests

• Schedule meeting with project team and stakeholders on a daily and weekly basis, track completion

• On a weekly basis track variances in terms of financials, scope, schedule and report on project performance

• Act as a single point of contact with the client sponsor and the project team

IT Operations

AT&T U-Verse (Converges) – St Louis, MO

Dec 2009 – Jul 2010

• Setting-up U-Verse services for tier-1 customers as per defined SLAs

• Recommended process improvement following ITSM framework

• Addressing and resolving performance bottlenecks, ensuring maximum network uptime and following-up with

customer for closure

• Improvements in the operations and processes

• Performing root cause analysis and re-commending changes

Project Manager

Hewlett Packard – Bangalore

Jan 2006 – Jun 2009

• Successfully rolled out and transitioned to SAP based CRM solution across the organization

• Manage data center re-locations and shutdowns, implementation and upgrades of IT infrastructure

• Deployed KRS, which increased the overall customer satisfaction of the business unit

• Overlooking global ITSM tool migration and IT infrastructure migration projects for multiple NA clients

• Manage all tasks associated with migration, initiation, planning, scheduling, execution and controlling projects

• Migration projects with relevance to upgrade, enhancement requests and change management

• Involved with the solution architect to prepare technical workshops and presentations on the solutions based on

customer requirement

• Responsible for preparing the technical review documents for the migrations and going through quality gates for

approval with the stake holders before cutover

• Responsible for creation of master project plan including project schedule, tasks completion status, communication

plan, change control plan, risk management & responsibility matrix

Team/Project Lead

Hewlett Packard – Bangalore

Jan 2003 – Jun 2006

Senior Engineer

Sutherland – Chennai

Jan 2002 – Jan 2003

Education

• Post Graduate Diploma in Business Administration from Symbiosis centre for distance learning, Pune, june 2008

• Science Graduate in Computers from St. Josephs college of arts and science, Bangalore university, april 2001

Certification and Trainings

• Certified SCRUM Master, Jul 2014

• MS Project Training, Feb 2014

• PMP Certified, Aug 2011

• ITIL Version 3 Foundations, Nov 2008

• STAR Certified Team Leader, Jan 2006

• CompTIA A+ Certified, Jul 2002

• Achieving Extraordinary Customer Relations, 2002

• Microsoft Certified Systems Engineer, Dec 2001

Awards and Recognition

• Kaiser Permanente, Cheer for Peer award, Feb 2012

• Hewlett Packard, Outstanding Contribution for the Year ’08, Jan 2009

• Hewlett Packard Highflier Award (Recognition of Outstanding Achievement), Sep 2008

• Hewlett Packard Service Award, Jan 2008

• Hewlett Packard IPG Consumer Ideas Project, was honored for providing new consumer printing idea, Mar 2008

• Hewlett Packard TSG, Appreciation for Outstanding Efforts, Oct 2007

• Was awarded as Customer Champ on several occasion

Contact this candidate