L isa Gamble, MBA

**** **** ***** *****

Pepper Pike, Ohio 44124

Cell 216-***-****

acgkjj@r.postjobfree.com

SUMMARY

I am a very talented Information Technology Project Manager with over 8 years’ experience

managing multiple complex projects. I have support and lead electronic medical record

i mplementation project for planning, and t raining support for physicians and clinical

personnel. I have successfully implemented new technology to meet business requirements.

I u nderstand and apply business strategies, as well as having successful system and data

conversions, process change and re-design efforts. I am capable of effectively communicating

w ith technical and non-technical staff at all levels, including C-level executives. My

background is clinical informatics, compliance, analyzing, HR and r isk management. I have

t hr ived in roles that are both team-oriented, as well as being an individual contributor and

exceptional relationship management skills. I am a strong leader with excellent soft skills

i n the practice of influencing, negotiating and engaging out of the box thinking, viewpoints,

and strategic adoption with IT and business strategies.

WORK EXPERIENCE

Athena Health clinical implementation & optimization Specialist June 2014-

P resent

Community Health Systems

• Coordination of implementation, t raining, support, and as the primary contact point

for physicians and other support personnel on current clinical systems and

f unctionality of Athena clinical, collector, and communicator.

• I managed a team of 30 people, implementing t raining in 2 months for 115

physicians prior to go-live. I also served as the lead Implementation t raining

following a successful go live for CHS.

• Build all aspects of the t raining environment for the Athena application, including

master patient build and import spreadsheet development.

• Participate in workflow analysis sessions and design/develop the t raining program

for 18 specialty clinics in a mult i-state hospital system.

• Developed cur riculum, presentations and scenarios for presentations. These

p resentations were customized for each practice based on thorough reviews of

p rovider’s charts.

• Presented over 50 t raining sessions for physicians, with a class size up to 12

a ttendees

• Presented 4-hour system review, highlighting areas for improving performance

• Design role-based Lesson Plans, Tip Sheets, Quick Start Guides, Facilitator Guides

and schedules for Athena clinical, communicator, collector

• 12.5 Dragon Certified Naturally Speaking (Medical) t rainer. Set up Dragon, created

commands and macros.

Epic Project Manager of T raining and Staffing April 2014 –

J une 2014

Connecticut Children Hospital Har tford, Connecticut

• Responsible for day-to-day administration of the Epic project, with assistance from

t he Process Lead and team members.

• Responsible for t raining and staffing of the team.

• Manage the project work plan to ensure on-time completion of deliverables and

achievement of milestones.

• Monitored project status taking action to prevent timeline slippage.

• Meet project budget; make project performance t ransparent through formal status

reporting and measurement of progress against metrics.

• Ut ilize health system standard tools and processes in delivery of the project.

• Software implementation, including the full life cycle from planning through go-live.

• Supported the department’s workflow, policies and procedures & assist managing of

p roblems and implementation of changes and communicated that information to

consultant & staff.

Epic ASAP TRA I NER January 2014 –April

2014

UNC Chapel H ill, North Carolina

• Physician recognition as being a PTP Superstar providing exceptional knowledge &

support.

• IT Leadership and Training - t rain and educate physicians, staff, as well as other

end users on the integration and adoption of electronic health records technology

(EHR) and Epic Care clinical systems.

• Provide instruction and at-the elbow (ATE) support to a staff of 160, physicians,

surgeons, nurses, and other clinicians in EpicCare Ambulatory Module workflows.

• Provide operational and workflow support during four Epic Go-Live

i mplementations.

• Knowledge of EHR applications, workflow analysis, and build processes to support

care delivery.

• Coordinate and interface with Epic Command Center to resolve and t roubleshoot

workflow issues.

• Train and provide elbow-to-elbow and rounding support to end users in Epic Care

systems – Cadence, Ambulatory, ClinDoc, Orders, Inpatient, Prelude/ADT, Willow,

Resolute, as well as other clinical specialty modules.

• Participate in Go-Live activities including meaningful use, user security, application

u tilization, device testing and site support.

• Facilitate integration, analysis, and optimization of Epic clinical systems utilizing

workflow activit ies such as ASAP, order sets, encounters, documentation, Sure

Scripts, and MAR in conjunction with existing legacy systems.

Risk Management Analyst May 2012–

January 14

Immaculate Management C leveland, Ohio

• Responsible for implementing and enforcing compliance and operational r isk policies

and procedures within the assigned business groups and ensuring the associated

compliance.

• Complied with operational programs that were consistent with current applicable

laws, rules and regulations, and best practices for the industry.

• Ensured exceptions and issues are documented and escalated, as needed.

• Responsible for proactively anticipating and responding to changes in regulations,

r ules and laws, and for assessing the impact of any change to assigned business

a rea.

• Developed and delivered t raining to line of business personnel,

compliance/operational r isk staff and others on regulatory matters,

compliance/operational r isk policies and procedures.

• Responsible for mitigating legal, regulatory, and reputation r isks associated with the

handling of material, nonpublic information, client confidential information, and

conflicts of interest.

• Provided authoritative and consultative advice and supported management and

employees while utilizing independence yet providing pro-business solutions

• Developed and maintain desk procedures outlining key processes maintained within

t he role.

• Provided leadership, mentoring, and guidance to peers and other members of the

compliance team.

• Assist in responses to regulatory and legal inquiries and investigations.

• Developed and maintained strong positive working relationships with internal

clients, staff, peers, other r isk partners and senior management by attending

business unit meetings and similar staff meetings to develop deeper understanding

of business activities and market t rends.

• Maintains surveillance by studying workload surveys and evaluating and analyzing

t he disciplines and related specialized skill requirements for changing programs and

m issions.

• Evaluates and recommends programs and processes to achieve strategic goals and

objectives.

Senior Business Developer with expertise in Project Management May 2009 –

December 2013

H air + Fashion = Ar t M aple Heights, Ohio

• Responsibilities include managing day-to-day operations, overseeing the

i mplementation and building teams, managing communication between project

teams and executive leadership, and ensuring the project remains on time and on

budget.

• Skills include Project Estimating for Insurance, Rehabs and Maintenance issues,

P roject Coordination, Project Management

• Business Development and Customer Relations Industry relating to Capital

I mprovement Projects, Disaster Recovery, and Reconstruction in a higher end

market.

• Accountable for the pre/post sales process from consulting, estimating the scope

u tilizing Excel, proposal development utilizing Word, contractual negotiations,

closing the sale, contract preparation, contracting with sub-contractors, material

p urchasing, managing or coordination of supervision, project over-site, budgeting,

f inal inspections, sign off, weekly reports to customer and operations and finally

b illing and collections.

Human Resource Manager and recruiter

• Recommended & created the best avenue of recruitment and reviewing recruitment

documents such as the job analysis, vacancy announcement, and position

descriptions.

• Communicating with job applicants to address problems and provide policy

i nterpretation and advice to management on staffing issues.

• Wrote position descriptions & evaluated for position classification.

• Preparing and processing the Standard Form (SF) 52.

P roject Portfolio

University of Washington, Go-Live Support Ambulatory

• Cleveland Clinic, Trainer & Go-L ive Support, CPOE and ClinDoc

• Cedars Sinai Hospital, Trainer & Go-Live Support, CPOE.

• A kron's Children's Hospital, Go-live Support CPOE and ClinDoc.

• St. Luke's Health System, Go-live Support on Ambulatory

• NYU Cancer Center, Go-Live Support on Ambulatory

• Wake Forest Baptist Medical Center, Go-Live Support on Beacon and CPOE

• Franciscan Health Systems, Go-Live Support in an HOD, workflow analysis and

CPOE, Cadence, and Prelude

EDUCATION

Project Management Institute (member)

• Career Academy (35 hours of PMP completed )

• Project Manager (PMP certified)

Ashley University

• Bachelor of business Administration in Human Resource Management March,

16 2012

• Master of business Administration in Risk Management M ay 5,

2014

APPLICATION EXPERIENCE

• EPIC : ASAP, Cadence/Prelude, My Chart Ambulatory, Epic Care IP, Op Time,

S tork, Radiance, Orders, ClinDoc,

• Athena Health: Clinical communicator, Collector

AREAS OF EXPERTISE:

• Project management, Risk Management, Human Resources, and Recruiting

P roject Coordination, Project Management

• B usiness Development and Customer Relations Industry relating to Capital

I mprovement Projects, Disaster Recovery.

• Clinical Administration, Visit, Navigators, Profiles, Master File, Smart phrases,,

Smart sets, Smart text, Smart forms, Orders t ransmittal, Flow sheets, Device

i ntegration, My Chart, Check in K iosk, Help Desk, Command Center.

CERTIFIED

• Dragon 12.5

• ASAP 2012

• Ambulatory 2012

• PMP certified

Contact this candidate