Aneitra D. Jones

Email: acgkji@r.postjobfree.com

Home No. 770-***-****

Cell No. 404-***-****

Professional Experience and Highlights:

Document Control Specialist Ansco & Associates LLC, Clarkston, GA 12/2012 6/2014

Responsible for creating, correcting and approving company documents.

Process documents through Ansco’s Document Repository.

Review confidential/proprietary documents from Ansco’s Subcontractor/Vendors.

Process and review Vendor’s JCN (Job Completion Notification) for payment.

Make sure all vendor photos are accurate and accounted for per the JCN.

Maintain and update task tracker to ensure all dates and documents are reviewed in a timely

manner.

Regulatory /Compliance Consultant Verizon Wireless, Alpharetta, GA 3/2011 12/2012

Responsible for assuring that VZW remains in Compliance with its responsibilities and legal

obligations as a Federal Communications Commission licensee.

Responsible for FCC Compliance for all cellular, CDMA/850 MHz, PCS/1900 MHz and LTE/700

MHz sites and markets licenses through extensive use of various systems such as the Universal

Licensing Systems (“ULS”), Antenna Structure Registration (“ASR”) and Regulatory Database

(“VZReg”).

Review collocations and managed towers for FAA, FCC and NPA compliance prior to Construction &

In Service start and integration.

Issue Site Releases to Construction & In Service for New Builds, Modifications, COWs and In Building

Systems.

Responsible for keeping an open communication with the RF Engineering to make sure the sites are

properly developed.

File FAA Study and FCC ASR Registrations.

Review Digital Contour plots for FCC CGSA compliance and update FCC Station Records.

Maintain New Build and Modification compliance for FCC AM guidelines.

Lease Specialist Vendor Manager AT&T Mobility/Staffing Priority, Alpharetta, GA 12/2009 12/2010

Responsible for handling Lease Status issues via telephone, voicemail or e mail.

Research and resolve complex requests such as possible terminated, cancelled, abated, decommissioned or

inaccurate payments.

Resolve payment issues that involve missed or payment discrepancies for rent, tax and utility

reimbursements, increasing customer loyalty to the company.

Review Cell Site Lease/License Agreements to comply with terms.

Work closely with other departments (Legal, Field, Contracts, Finance, Accts. Payable, Engineering, AT&T

Towers, etc.) to problem solve landline issues.

Document all customer contact to improve the network flow.

Provide courteous, professional service while meeting departmental and individual productivity standards.

Decreased the amount of client complaints and disputes by following up with all clients and researching all

issues.

Extend vendor contracts increasing goals significantly.

Contract Renewals increasing profits extensively.

Distributes issues from Landlord to individual department for resolving issues.

Tariff Administrator/Notary Public Verizon Business Services, Alpharetta, GA 5/2001 11/2009

A. Jones (Continued)

Responsible for filing all intrastate business tariffs which included all of the North East

Region, consistently delivering attention to detail and meeting all deadlines.

Worked closely with Consumer, Business Markets, and Small Business clients to

introduce new product changes affecting rates and offers within the different regions.

Submitted legal notices to newspapers for publication as required for tariff changes on

time, improving business processes.

Scheduled filings to Commissions to meet client, met all regulatory deadlines on time.

rofessional Experience and Highlights

P (Continued):

Developed and maintained effective and professional working relationships with Public Service

Commission Staffs in each assigned states, increasing customer loyalty.

Anticipated, identified and proactively resolved problem areas in advance of filings, decreasing errors

significantly.

Assisted with special projects received for various client groups. Projects ranged from researching

current/historical data on products/rates in the assigned region.

Developed knowledge of Law & Public Policy procedures and requirements for Verizon Business

Services, increasing improved work flow processes.

Maintained and monitored all tariff web postings, enhancing technology at all times.

Trained employees to improve customer service and decrease conflict resolutions.

Exceeded goals consistently meeting all deadlines.

Tariffs & Rates Administrator Actel Integrated Communications, Inc, Mobile, AL 5/2000 4/2001

Communicated with various public service commissions on all issues pertaining to tariffs and

regulatory maintenance.

Maintained and understood State & Federal rules, regulations and policies pertaining to

telecommunications services.

Ensured that all rates and charges are calculated and keyed into the billing system correctly.

Researched local exchange company tariffs, competitor/carrier tariff rates, and monitored changing

regulatory issues.

Distributed updated rate sheets whenever rate changes occur.

Created and maintained accurate billing codes, tax item codes, billing descriptions, and product types

for local service and long distance products.

Reported 911 Surcharges, Telecommunication Relay Service surcharges, and Gross Operating

Revenues for monthly, quarterly, and annual reports to Public Service Commissions, 911 Coordinators,

Federal Communications Commission, and other carriers as required.

Developed State and Federal tariffs in accordance with the Public Service Commission and Federal

Communications Commission regulations.

Updated new products, product enhancements, Commission requested revisions and tariffs with text rate

changes.

Education:

Southeast College of Technology, Mobile, AL

Associate Degree in Business Administration

Bachelor’s of Science Degree in Operational Management Technology

Professional Qualifications/Experience:

Capacity to learn quickly and handle multiple projects simultaneously

Highly self motivated, detail oriented, and personable

Analytical and systematic problem solver

Excellent communication skills and Great organizational skills

Team player and deadline oriented

Accounting (General Ledger/Computer), Accounts Receivable/Payable, billing codes

Experience processing bankruptcy, civil, criminal, divorce, worker compensation, custody, child support, and

probate cases

Great experience answering multi line telephone system, making bank deposits, filing, typing and dictation

Ability to schedule meetings, travel and coordinate events

Great researching and problem skills

Experience with taxes, surcharges and regulatory charges

Over 15 years of operations experience

Ability to create and develop work flow process

Computer/ Software Skills:

MS Excel, MS Word, MS Access, MS PowerPoint, WordPerfect 6.0, Microsoft Outlook,

Telepro, TIMS Tariff Filing System, Cingulinc Lease Database, Treev, Quickbase, ITS, VZREG, Networkflow,

Oracle, Filenet, CTS and Norad

Multi line telephone, Ten key calculator, Fax/Copier/Scanner

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