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M ARLON GORDON

**** *. **** ******, ********, NY Cell : 347-***-****

E mail : mk acgkiq@r.postjobfree.com

PROFESSIONAL PROFILE: CompTIA A+ and Network+ certified technician with basic working knowledge

hands-on experience in troubleshooting, configuring, optimizing computer networks systems and security

systems. Enthusiastically of IT problem solving and challenges. Able to articulate & write complex technical

information into language non-technical users can understand. Ability to manage multiple projects, activities and

tasks simultaneously, while having an acute sense of prioritizing.

CORE TECHNICAL COMPETENCIES

• Networking - Configure LAN/WLAN/WAN/PAN Cisco Products, and network devices (all 802.11) network

routers and printers through secure WEPx, WPAx, and SSID; Install workgroups and provide remote

desktop assistance; Network printer mapping and maintenance; Peer to peer and client/server networks;

network essentials include installing, maintaining and troubleshooting; Network printers; TCP/IP; Configure

Firewalls; backing up software; and able to build network PCs.

• Software - MS Office 2010/2007; Windows XP/7/8; Server 2008; Remote Desktop and Help Desk

Management software; Google Apps; VMWare; Android OS (4.3.x); Command Line Prompt; and various

antivirus suites; Microsoft Sever 2008

• Hardware - Desktops, laptops, printers, and scanners; cabling crimping; Format, partition EIDE, PATA,

SATA, SCSI, and SSD and perform data recovery and imaging.

• EDUCATION

Per Scholars Institute for Technology, Bronx, NY Feb 2014

Computer Technician Training - CompTIA A+ and Network+ certifications

• CUNY Kingsborough, Brooklyn, NY May 2012

Associate’s Degree in Liberal Arts

• CUNY New York College of Technology, Brooklyn, NY May 2016

Bachelor’s Degree in Computer Systems

EXPERIENCE

Seibold Security, New York, NY April 2014 - Current

Network Technician

• Install, maintain, test, troubleshoot, and repair switches, cables, and other telecommunications equipment in

the field to ensure optimum network usage and quality

• Experience working with IP Cameras and Network Video Recorders (NVR)

• Experience working with door security access. (i.e. card readers, strike locks & mag locks)

• Assist in the development and maintenance of network communications. Use knowledge of LAN/WAN

systems. Evaluate network systems to eliminate problems and make improvements.

• Installed and maintain system applications and network security

• Implements, installs, configures, monitors, troubleshoots, and evaluates existing and new Microsoft

Windows operating systems computers

• Providing assistance in decommissioning servers, patch panels, and switches

• Manage all network hardware and equipment, including routers, switches, hubs, and UPSs

• Administer all equipment, hardware software

• Administer and maintain end user accounts, permissions, and access rights

• Participate in migration project from Windows XP to Windows 7

• Maintain and support corporate standard Operating System build process

• Surveying current PC and applications for Windows 7 compatibility issues as well as gather any unique

hardware, application, and software requirements.

• Coordinate, build, customize, prepare new pc and decommission old pc for the users.

• Install or troubleshoot any hardware, software& firmware upgrades as required by user.

CUNY Kingsborough, Brooklyn, NY Oct 2011 – Dec 2013

College Aid Student Advisor (Men’s Resource Center)

• Organized, managed and facilitated ethnic oriented support forum for students which enhanced

student participation in community initiatives

• Mentored 25 students per semester on academic progress while providing additional services

• Maintained weekly detailed written reports with center director regarding student progress

• Assisted in annual departmental provisional budget of $50k

• Lobbied and persuaded City Council members for program funding allocation to program from the

mayor Bloomberg fiscals 2011 and 2012 budget

R&L Systems (Local 363), Woodside, NY Nov 2010 - Aug 2012

Electrical Apprentice

• Maintained, repaired and installed electrical systems while accurately placing orders for project

• Served as a liaison between building managers, general contractors and foremen resulting in

completion of projects in a safe and efficient manner

• Provided support for electric mechanics and/or journeyman in diagnosing, installing and

repairing electrical equipment

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