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Quality Assurance Technician

Location:
Scranton, PA
Posted:
October 31, 2014

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Resume:

Elijah L. Duff

(***) ***- ****

acgkia@r.postjobfree.com

**** *. ***** ******

Harrisburg, PA 17102

PERSONAL STRENGTHS:

Excellent mind for evaluating processes to reduce costs and increase productivity.

Valuable team player promoting collaboration, communication, and standardizing procedures to

optimize performance.

Determined to be successful; capable and willing to step into any role necessary to complete

projects and accomplish goals.

PROFESSIONAL EXPERIENCE & DEVELOPMENT:

Quality Assurance Analyst Quality Compliance (March 2014 June 2014)

Sandoz Inc. Mechanicsburg, PA.

• Developed metric reporting systems, established efficient prioritization methods, and eliminated procedural

conflicts to meet quality parameters for emerging batch review and release processes.

o Improved coordination with cross-functional teams at Sister Sites and Third Party Operations for

document acquisition by implementing routine processes to expedite batch release records.

o Developed and implemented methods for in-house problem tracking to rapidly address problems and

ensure timely completion resulting in reduced product retention and increased batch processing.

o Participated in product launches, site audits/inspections, and executed protocols successfully through

good preparation and understanding.

o Quickly developed advanced SAP knowledge and established efficient methods of data acquisition for

Quality Compliance Associates.

o Identified and resolved product related issues, procedural deficiencies, and trained Compliance

Associates to improve productivity.

o Provided clear understanding, for the Contractor, regarding interpretation of Regulatory requirements

leading to a reduction of deviations, increase of batches processed, and decreasing product holds.

Quality Assurance Specialist Quality Assurance (June 2012 – January 2014)

GEA Refrigeration North America, Inc. –York, PA

• Quickly became fluent with ASME Pressure Vessel Regulations; trained and performed training in all QA

responsibilities, updated QA department by implementing electronic data storage and acquisition.

o Team leader of 12 individuals for standard product inspection, Positive Material Identification, hardness

testing, and QA receiving inspection.

o Selected as PMI Coordinator; executed Positive Material Identification program, developed methods,

authored procedures, trained department, created excel spreadsheets to document results for client.

o Won annual I2M idea submission contest, saving the company over $50,000 each year by developing a

process to neutralize chemical waste and eliminate disposal costs.

o Authored the GEA Written Practice, a company standard for qualification and certification of individuals

in non-destructive testing certified to ANSI standard CP-189.

o Improved vessel leak testing by applying Six Sigma strategies, standardizing the process, and removing

unreliable products, resulting in 33 percent less time spent testing.

o Acquired 400+ hours of training in Level II Visual Testing inspection and training.

Quality Inspector Quality Assurance (July 2011 October 2011)

Alacer (Pfizer) Carlisle, PA

• Highly involved position requiring inspection and approval of products, components, equipment, labeling,

and Master Batch Records for all steps in manufacturing and packaging Emergen-C dietary supplements.

o Performed constant inspection of process for GMP compliance, proper Master Batch Record

documentation, and adherence to process procedures.

o Resolved deviations and non-conformance with CAPA and documented with Non-Conformance

Reports.

o Audited process at specified stages of production for Master Batch Record review, QA/QC component

testing, and verifying proper cleaning procedures.

o Improved production and quality by reducing documentation errors and following strict quality

parameters.

Process Analyst Quality Assurance (October 2007 June 2010)

Cargill Cocoa & Chocolate North America Mount Joy, PA

• Assisted in developing functioning quality unit and yield improvement program for raw materials at Mount

Joy division chocolate liquor plant.

o Developed and authored SOP’s for testing quality parameters, as well as for optimal processing

equipment settings and maintenance.

o Initiated and executed the validation and verification of all new procedures and instrumentation while

acting as liaison with outside laboratories.

o Designed and maintained ACCESS and EXCEL databases for the analysis, storage, and presentation of

data.

o Improved process yield 1% annually, resulting in over $1 million savings each year by addressing

deficiencies with existing systems through analyzing data.

o System Manager for NIR Infra-exact instrument; responsible for calibration upkeep and developing

procedures.

Laboratory Technician Semi-volatile & Organic Preparation (February 2007 August 2007)

Microbac Laboratory Services Harrisburg, PA

Laboratory Technician Organic Preparation Department (January 2006 January 2007)

Analytical Laboratory Services Incorporated Middletown, PA

Laboratory Technician Quality Assurance (July 2005 January 2006)

Dairy Farmers of America-- Mechanicsburg, PA

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Science in Biology (May 2004) Concentration in Biotechnology

Shippensburg University, Shippensburg PA

Registered membership with the American Society for Quality - Associate Member

• Advanced knowledge of Microsoft Office, Word, Excel, Access, Power Point, Outlook

• Experienced with electronic data systems: SAP, Trackwise, LIMS, Axapta.



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