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Market Research Professional

Location:
Toronto, ON, Canada
Posted:
October 31, 2014

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Resume:

Sean Ship, M.Sc.

Primary: 514-***-****

Secondary: 416-***-****

** ******* ******, *******,**

acgkhg@r.postjobfree.com

POSITIONING STATEMENT

Recent master’s graduate in management with an undergraduate degree in psychology. Committed to applying his nearly 1 year in marketing research, 3 years of customer-facing sales experience and a combined 5 years of research experience to an entry-level temporary position with HR Associates in Toronto. An effective communicator and

multitasker recognized for his superior customer service, interpersonal skills, as well as his ability to work effectively independently or within a team.

CAREER HISTORY

Program Support Specialist

2013 – 2014

AmerisourceBergen Canada – The Tendler Group, Montréal, Québec

- Company profile: The Tendler Group is a market research vendor specializing primarily in research involving

online and telephone surveys, statistical analyses, report writing and client presentations

- Role focused on maintaining data accuracy and integrity by providing support and coordination on multiple

projects simultaneously, while working with diverse people and operating within tight deadlines. Tasks included:

-- Assisting project managers by verifying data as a means of preparing findings for client presentations

-- Conducting telephone interviews with physicians and other industry professionals as a means of data

collection

-- Identifying significant differences and outliers in datasets as a means of aiding with data analysis

requirements

Research Assistant

2011 – Present

Concordia University, Montréal, Québec

- Co-managing a project’s design and methodology by leading the data collection and data analysis stages of

research

- Coordinating research in small teams by collaborating on tasks such as data collection, analysis and decision

making

- Writing and corresponding regularly as part of data analysis, with the intention to be clear, concise as well as

engaging

Sales Associate

2008 - 2011

Best Buy, Pointe-Claire, Québec

- Utilized knowledge in psychology to strengthen communication style used while conducting customer-driven

sales

- Identified and educated prospective customers by utilizing a rhetoric rooted in being flexible, adaptable and

positive

- Generated one-on-one sales by focusing on fostering client relationships, culminating in a results oriented

mindset

EDUCATION

Master of Science in Business Administration (Management)

2011 - 2013

John Molson School of Business

Concordia University, Montréal, Québec

- Final graduation GPA in program: 3.68/4.2

- Curriculum focused on contemporary management theories in strategy, motivation and entrepreneurship

- Completed a thesis by developing effective communication, organization and presentation strategies,

including:

-- Directing and designing thesis project by collaborating with thesis supervisor and committee members in

addition to translating their unique goals and requirements into tangible and measurable research outcomes

-- Publically presenting thesis findings by recommending future initiatives to make use of research

interpretations

Bachelor of Arts, Specialization in Psychology

2008 – 2010

Concordia University, Montréal, Québec

- Final graduation GPA in program: 3.51/4.2

- Curriculum included classes on cognition, perception and motivation, providing foundational knowledge for better understanding drivers which affect customer experience and for delivering strategic insight related to human behaviour

LANGUAGES

- Bilingual: English and French

COMPUTER SKILLS

- Microsoft Office: Advanced proficiency using Microsoft Excel, PowerPoint and Word

EXTRA-CURRICULAR EXPERIENCE

'Honorable Mention' at Concordia’s 4th Annual Graduate Research Exposition

2012

- Presented M. Sc. thesis in at a poster event, describing the project summary, methodology and core components to the general public, to professors and to executives in Montréal’s business community

- Research was judged on quality of oral and written communication, as well as structure, layout and design

Connect with me on LinkedIn at: ca.linkedin.com/in/seanship



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