Sarath Chandran
'Pragathi' P.Mob :- +91-963**-*****
KGRA 48/1, Kodunganur, E-mail :-
acgkfg@r.postjobfree.com
Trivandrum - 695 013 Skype :- sarathk108
Curriculum Vitae
. Objective
To acquire a creative growth oriented career in an aggressive and
professionally managed group, where I also intend to develop and share my
skills and experience towards the organization.
SUMMARY OF QUALIFICATIONS
. Huge experience in managing and performing hotel operations.
. Well versed in Hotel software's like HOTSOFT, HOTELIER, IDS and
INFINIT.
. Maintain the good relation with customers with the help of good
communication skills and hospitality.
. Able to engage, spark ambition, motivate and counsel employees in the
department.
. Diplomacy and communication skills to handle any complaints and
emergencies in a level-headed manner.
. The ability to multitask and time management.
> Career Profile:
* M/S The Avenue Regent
Working with professionally managed four star categorized Hotel in
Kochi, in the field of hospitality industry as Asst: Front Office
Manager.
Period : Since August 2013
Designation : Asst: Front Office Manager
Reporting : Front Office Manager
Job Description : My responsibility includes.
> Overall in charge of the reception in absence of front office manager.
> Monitor guest satisfaction processes, and respond to guest concerns,
and inquiries.
> Working with Front Office Manager for improving room sales.
> Created a work environment that promoted teamwork, recognition, mutual
respect and employee satisfaction.
> Ensuring proper communication from one shift to another.
> Assist in hiring, training, and on-going supervision of the Front
Desk and Reservation staff.
> Operate the department within budgeted guidelines in the absence of
the Front Office Manager.
* M/S Blue Ginger Spa Resort
Working with professionally managed three star categorized Resort in
Wayanad, in the field of hospitality industry as Front Office Manager.
Period : Since February 2012 till August
2013
Designation : Front Office Manager
Reporting : Assistant General Manager
Job Description : My responsibility includes.
> Overall in charge of the reception.
> Monitor guest satisfaction processes, and respond to guest concerns,
and inquiries.
> Make good relation between Travel agents and Corporate for smooth
running
> Monitor and control credit list.
> Created a work environment that promoted teamwork, recognition, mutual
respect and employee satisfaction.
> Ensuring proper communication from one shift to another.
> Attending the daily meetings conducted between HOD's & General
Manager.
> Assist in hiring, training, and on-going supervision of the Front
Desk staff.
> Operate the department within budgeted guidelines Management.
* M/S Orchid Residency
Worked with professionally managed three star categorized hotel in
Kottayam, in the field of hospitality industry as Front Office Manager
Period : Since April 2011 till February 2012
Designation : Front Office Manager
Reporting : General Manager
* M/S Grand Hotel
Worked with professionally managed three star categorized hotel in
Cochin, in the field of hospitality industry as Front Office Executive
Period : Since December 2010 till April 2011
Designation : Front Office Executive
Reporting : Front Office Manager
.
* M/S Grand Hotel
Worked with professionally managed three star categorized hotel in
Cochin, in the field of hospitality industry as Front Office Assistant
Period : Since September 2007 till November
2010
Designation : Front Office Assistant
Reporting : Front Office Supervisor
* M/S Talasila Continental
Worked with professionally managed three star categorized hotel in
Vishakapattanam, in the field of hospitality industry as Front Office
Assistant
Period : Since February 2007 to August 2007
Designation : Front Office Assistant
Reporting : Front Office Supervisor
* M/S Narmada Jackson
Worked with professionally managed five star Heritage hotel in Jabalpur, in
the field of hospitality industry as Front Office Assistant.
Period : September 2006 February 2007
Designation : Front Office Assistant
. Academic Qualification
( Doing BSC Hotel Management & Tourism under ANNAMALAI UNIVERSITY
( Diploma in Hotel Management from Indian Institute of Management studies
Cochin.
( Board of public examination, Kerala.
( Plus two under board of higher secondary examination
. Computer Skills
( Ms Excel, Word, Power point, Internet Basics and outlook Express
( Familiar with Hotel Management Software's.
. Passport Details:
(Passport Number : G 3876989
(Place of Issue : Malappuram
(Date of Issue : 03/07/2007
(Date of Expiry : 02/07/2017
. Personal Details
Father's Name : Chandran K
Gender : Male
Date of Birth : 21st February 1987
Age : 26
Nationality : Indian
Religion : Hindu
Marital status : Single
Languages Known : English, Hindi, Malayalam and Tamil
Please check out my knowledge and experience with these professionals.
A
I hereby declare that the information furnished above is true to the best
of my knowledge and belief.
Place: Cochi
Date: 31/11/2014 Sarath Chandran K
Mr.Biju Joseph
Manager-Sales & Marketing
Grand Hotel
Cochin
Mob:-+91-989**-*****
Mr. Umesh O K
Assistant General Manager
Blue Ginger Spa Resort
Wayanad
Mob: - +91-928**-*****