Dear Human Resources Manager,
Please accept this letter and resume as my application for the mentioned
opening. This position is of great interest to me; therefore, I would like
to highlight a few additional details for your consideration.
. Result driven and entrepreneurial minded professional with a broad
range of project management, marketing and business experience.
. Over 9 years dealing with channels and channel marketing activities
. Over 15 years' experience in marketing with 8 years as a product
manager fully owning a portfolio of 8 products developing and
executing marketing plans
. Strong business and marketing acumen with strategic and analytical
thinking
. Successfully managed and implemented complex projects
. Managed several cross-functional teams without formal authority
. Gained versatility and a great complement of working skills as a
result of having worked in a broad spectrum of industries and
corporate environments
. Strong leadership and organizational skills
I also have experience in creative problem solving; I enjoy growing
businesses and making continuous improvements.
In addition to my education, experience, and work ethic, I have full
confidence that my business mind and analytical skills, will contribute
greatly to the business.
The enclosed resume briefly outlines my experience and accomplishments. I
welcome the opportunity to meet with you and discuss my qualifications for
the position. Please contact me at your earliest convenience on my cell or
e-mail.
Thank you for your time and consideration.
Sincerely,
Andrew Henrichsen
Cell 403-***-****
acgkdh@r.postjobfree.com
Andrew Henrichsen, BCom., MBA
Cell 403-***-**** acgkdh@r.postjobfree.com
HIGHLIGHTS OF SKILLS AND QUALIFICATIONS
. Result driven and entrepreneurial minded professional with a broad
range of marketing, business and project management experience.
. Over 15 years' experience in marketing with 8 years as a product
manager
. People management skills with the ability to overcome resistance,
solve problems and motivate people to take action
. Successfully managed complex projects affecting several cross-
functional teams including third party companies
. Strong knowledge of MS Office (Excel, Word, Power Point, Outlook,
Visio)
. Fully fluent in English and Spanish. Basic French and Portuguese
EXPERIENCE
Marketing and Sales Manager - The Stair Shoppe, Calgary, (2013-2014)
. Launched a program for distributors throughout Alberta increasing
presence in Calgary, Edmonton and other cities
. Developed and implemented a shipping pricing model to enable pre-
quoting shipping costs to distributors in different cities
. Created training documents for distributors and the sales team
. Created brochures, spec sheets, communication letters, email templates
and other customer faced documents
. Implemented ongoing marketing campaigns targeting different segments;
construction and renovation companies, deck companies and small and
big builders, existing clients with 6 months since last purchase and
companies with granted construction permits
. Improved existing processes such as the analysis of city permit
prospects and placing internal work orders
. Gathered information from main competitors and developed a competitive
analysis
. Worked closely internally and with suppliers to update showroom
products, website and buildings signage
. Ordered the development of miniature product samples for distributors
to have at their showrooms
Product Manager WiFi - Shaw Communications, Canada, (2012-2013)
. Worked closely with 3rd party suppliers to provide different software
solutions to improve acquisition and usage of the Shaw Go Wi-Fi
network
. Prepared a competitive analysis based on the top Wi-Fi finder apps in
the market identifying opportunities of improvement to the current
finder app
. Created a recommendation document to outsource the development of a
new redesigned Wi-Fi finder app. The document was presented to Shaw's
CEO
. Worked with cross-functional teams to develop additional methods to
increase device registration to the Wi-Fi network
. Researched and analyzed travel across the US-Canadian border to
understand patterns needed to sign Wi-Fi roaming agreements
. Prepared business requirements and post mortem analyses, documented
processes, forecasted app downloads and participated in the
development of new business solutions such as Managed Wi-Fi
Andrew Henrichsen BCom., MBA
Marketing Specialist - SMART Technologies, Calgary, (2010-2012)
. Developed and implemented sales programs, promotions, campaigns and
new processes designed for the distributors of the Caribbean & Latin
America region
. Analyzed the particularities of the Latin American market and Smart's
distribution model to ensure sales programs were successfully
implemented throughout the region
. Developed the price strategy and product mix for the different sales
programs and promotions
. Communicated and trained regional managers, distributors, resellers
and internal staff on promotions and sales programs
. Presented new sales programs and initiatives at the 2011 Global
Reseller's meeting in San Diego, USA
. Implemented a sales pipeline that significantly improved forecasting
and follow up
Business Consultant - Imagine Wireless, Calgary, (2009-2010)
. Analyzed the overall marketing campaigns process and assessed with
adjustments that improved the effectiveness and sales output
. Improved the current method to enter large quantities of gift cards
into the inventory system
Business Consultant - G-Lan Consulting Inc., Calgary, (2008-2009)
. Assessed product positioning and communication strategies
. Proposed the new firm's mission statement and vision
. Developed documents for training courses
. Reviewed artistic and written contents of G-Lan's communication pieces
Product Manager - Telefonica, Argentina, (2000-2007)
. Managed a portfolio of assisted voice services (automated and operator-
assisted) such as collect calls, home country direct, post paid
calling cards and minute packages
. Designed and developed new services from concept to launch, adding
over 15 million cell phone lines to the customer base
. Led and supervised all promotions, advertising and direct marketing
campaigns
. Forecasted demand, ordered market researches, prepared competitive
analyses and implemented retention programs and churn reduction
strategies
. Analyzed price elasticity and adjusted collect calls pricing obtaining
a revenue increase of $US 6 million that fiscal year
. Led major complex projects managing cross-functional teams, including
3rd party companies
. Successfully trained and instructed product policies to the
International Operator Contact Center (140 employees)
Assistant Manager, Sales - Telefonica, Argentina, (1998-2000)
. Managed a sales team of twenty, achieving revenue and unit goals for
land lines and long distance services
. Developed new external sales channels and managed sales distribution,
territories, quotas and monthly goals
. Trained over 1500 salesmen on products and sales techniques
. Improved existing sales procedures resulting in reduced installation
time by 50%
. Increased profit and reduced expenses implementing several creative
solutions
Andrew Henrichsen BCom., MBA
Business Consultant and Partner - Henrichsen & De Pinto, Argentina, (1997-
1998)
. Provided consultant services in management and marketing to BitBang
Web Designers
. Redefined client's mission statement and reorganized their marketing
strategies
. Re-designed their product & service mix offer
. Analyzed the business needs and work load of the production team and
created a diagnosis document. The new production procedure optimized
man hours, designated a one point of contact for clients, standardized
coding and had specialist roles within the developer's team.
Efficiency was doubled and time to market was reduced by one third
. Set up a sales team and formulated a successful commission scheme. The
new sales team exceeded their goals and acquired several major clients
including Coca Cola and Disco Supermarkets
. Implemented a new corporate cost structure that improved decision
making
Account Manager - Social Welfare Development Ministry, Argentina, (1995-
1998)
. Led a team that analyzed and controlled all grants given to
institutions
. Coordinated the analysis and status of all accounts and reported on
key indicators
. Gathered information and analyzed the current filing system and
proposed the development of a new system that reduced average file
search and storage from several hours to seconds
. Modified the approval procedure for Construction Programs resulting in
increased control levels by ensuring inspectors visited 100% of the
construction sites
Business Partner: Henrichsen & Co., Argentina, (1995-1996)
. Provided consultant services in management and marketing to Pacha
Discotheque, one of Buenos Aires biggest discotheques
. Analyzed the current business model and suggested changes. Developed
and implemented a marketing plan that turned the business into
profitable
. Set up a sales team to offer dancing rooms space for conventions and
events during day time. Results we outstanding
. Implemented an ongoing mailing campaign targeting executives of
recognized companies
. Launched a successful campaign promoting weekdays happy hours. This
new activity introduced an average of 3 extra productive hours a day
to the business
Account Manager: Herzfeld & Levy, Argentina, (1994-1995)
. Managed key accounts of corporate car fleets and secured bank loans
for cars
. Handled home accounts, assessed on quotations and insurance renewals
. Improved the communication process between the broker and insurance
companies to guarantee 100% of all transactions were insured
Business Partner: Macsen, Argentina, (1991-1994)
. Responsible for sales and marketing for customized software and
hardware
. Signed agreements with distributors, designed and implemented
marketing campaigns, collaborated with the design of bundles and
pricing strategies
. Ordered market research studies and developed competitive analyses
Andrew Henrichsen BCom., MBA
VOLUNTEERING ACTIVITIES
Cashier - Oil Fields High School, Black Diamond (2010-2014)
. Selling theatre tickets for school drama plays
Business Coach - Momentum Org., Canada, (2009-2013)
. Coached participants of the Business Development Program on business
planning
. Provided entrepreneurs with guidance to overcome start up challenges
. Member of an evaluation panel to assess participants on their closing
presentations
Casino fundraising - Field Hockey Association of Calgary (2009-2013)
. Reporting and documenting cash amounts in the count room
. Cashier functions, exchanging casino chips for cash and vise versa
EDUCATION
2006 MBA: Master of Business Administration with a Marketing focus,
University of Social and Business Sciences - UCES, Argentina*
2000 BCom.: Bachelor of Commerce, UCES, Argentina* According to IQAS the above degrees are equivalent to the Argentine
degrees of Master of Business Administration & Strategic Marketing and
Bachelor of Business Administration respectively.
PROFESSIONAL DEVELOPMENT
. Competitive Strategy (on-line course) - University of Munich, Germany
- 2013
. Development of Innovative Ideas for New Companies (on-line course) -
University of Maryland, USA - 2013
. IT Service Management (ITSM) - SMART Technologies, Calgary, Canada -
2010
. Workshop on Commercial Negotiations - St. Andrew's University,
Argentina - 2007
. Seminar on Brands - St. Andrew's University, Argentina - 2006
. Capital Markets Simulation Program - University of Buenos Aires,
Argentina - 2003
. Public Speaking - University of Buenos Aires, Argentina - 2002