Jasmine Ramos **** Hughes Avenue #*

Bronx, NY ***58

acgk5g@r.postjobfree.com

917-***-****

Qualifications:

• Strong nine year background successfully managing departments to achieve departmental goals.

• Excellent computer skills- MS Word, Excel, PowerPoint, Outlook, Visitrax, Data line,

HC Plus,HHA Xchange, Home Pro, Eempact.

• Typing 35 WPM

• Known for building relationships with internal and external partners.

• Native English speaker. I also am fluent in Spanish.

HHH Home Care Inc. January 2014-Present

Scheduling Supervisor (Promotional advancement as of 01/2014)

• Supervise 10 coordinators.

• Maintain client and staff statistics.

• Train and communicate new policies and procedures to Coordinators.

• Assist with orientation of new personnel.

• Review and approve time sheets, overtime and time off requests by coordinators.

• Member of the quality improvement processes team. Assisted with the evaluation of services and results

achieved for quality assurance purposes.

HHH Home Care Inc. October 2012-January 2014

Floating Scheduling Coordinator

• Managed and coordinated 120 cases of patients that required HHA/PCA services.

• Covered for absent coordinators as needed ensuring daily tasks were managed and completed on a timely

manner.

• Supervised and scheduled 100-200 home health aides.

• Ensure care is provided according to relevant policies, procedures and regulations.

• Schedule work assignments with regard to Home Care Worker training and experience.

• Trained new employees as well as had trainings for all employees.

• Assisted the claims processing liaison as well as assisted in vendor invoices.

• On call Rotation.

• Performed other tasks assigned by nursing supervisors as needed.

NY's Comprehensive Home Care services /Staffing Solutions

Senior Coordinator/Recruiter October 2011-October 20012

Recruiter/Staffing Coordinator February 2011-October 2011

• Recruitment for HHA staff, verification of certificate and follow new requirements by the Health Department

for HHA's

• Coordinate, assign and schedule HHA's, PT’s OT's and SLP's in various facilities, center based schools and

home care services

• Performed internal audits for all compliance necessities

• Implemented and maintained administrative practices, agency philosophy, goals and policies which assure

compliance with appropriate state and federal regulations.

• Collaborated with Senior Management to develop and implement Plan of Correction to address deficiencies

identified during Department of Health Audit.

• Recruited for Allied Health care professionals in NY as well as the Philippines

• Scheduled in office interviews with prospective candidates and coordinated orientation for approved

candidates

• Performed all background checks on prospective candidates and oversaw administrative portion of orientation

• Source & prescreen potential applicants in person and over telephone, interview applicants, and assess their

potential for placement.

• Manage and update database with respect to new hires and new business.

• Create and manage job postings on various job boards via Internet job boards and website (monster, hot jobs,

career builder, advance, absolutely healthcare)

• Overseeing day to day temporary scheduling and long term placements of candidates including 24/7 On Call

coverage

Edison Home Health Care December 2009-January 2011

Home Care Coordinator

• Managed 10 contracts with outside agencies

• Coordinated services of 130 cases of patient's receiving home care service

• Supervised and scheduled 150-250 Home Health Aide,

• Served as liaison between HHA, vendors and staff to maintain open lines of communication to ensure quality

customer care services

• Maintained HHA files according to DOH regulations

• Conducted on site training for new hires

• Monitored home health aide compliance for all DOH regulations

• Ensure care is provided according to relevant policies, procedures and regulations

• Schedule work assignments with regard to Home Care Worker training and experience

Access Nursing Services August -2005- November 2009

Senior Coordinator

• Managed 18 contracts with outside vendors

• Triaged phone calls of an office whose average daily volume 300 calls

• Served as liaison between HHA, Patients and Administration

• Assisted Human Resources by maintaining and auditing HHA files according to NYS law

• Managed 200 cases of patients that required home care/RN/PT services

• Supervised and scheduled 300 HHA’s/RN/PT

• Ensured compliance and corporate policies according to NYS law

• Field Supervision for quality assurance

• Trained new employees

Education:

Hostos Community College: Currently pursuing an Associate’s Degree in Aging and Health Studies

Jane Addams Vocational H.S 1996-2000

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