Jean Wiskowski, MBA acgjyy@r.postjobfree.com 908-***-****
www.linkedin.com/in/jeanwiskowski 69 Colton Circle, West Orange, NJ 07052
Executive Summary Expertise
Strategic CMO/Senior Marketing Executive with track record Strategic Marketing
of leading and transforming marketing organizations and Leadership
incorporating data-driven and research-based decision Brand Management
making into marketing operations. Adept at steering Change Agent
multiple branding/repositioning programs and building Communications
best-in-class marketing departments. Management
Selected successes: Digital Strategy
Group Insurance industry expert and conference presenter Marketing Research
recruited to lend strategic support for a 150-member & Data Analytics
national sales team with product training, client Insurance /Asset
presentations and development of all sales support tools. Management
Advertising/PR
Maintained a 98+% client satisfaction rating for 6 Staff Development
consecutive years.
Built annual employer and employee enrollment/retention
communications that led to a 32% enrollment increase across
100 accounts with 50 to 1 million lives each in 2013.
Professional Experience
PRUDENTIAL FINANCIAL, Roseland, NJ 2004 - Present
VP Sales Strategies, Group Insurance (2013 - Present)
Drive the strategy and execution of Group Insurance's value proposition
through marketing communications targeted for both employers and employee
enrollment/retention. Train 100+ sales and account managers on crafting
complex messaging for consultative selling propositions that deliver value
to brokers and clients. Build internal cohesion by providing input from
distribution partners and customers that inform product, pricing, processes
and people.
Selected Achievements:
. In first 6 months in the position, served as a critical contributor in
finalist presentations with C-level decision makers that resulted in an
$11 million contract and increased pipeline activity.
. Lead Distribution Advisory Council that addresses pricing, trends,
product mix and competitive intelligence.
. As a strategic resource for the Key Account Program, provide multi-
faceted, customer-specific messaging and positioning for account retention
and growth.
. Manage all sales/ account management business content for the annual
national sales conference.
. Program Lead for the cross-business Pru Pathways, offering financial
wellness seminars as a value-add service.
Chief Marketing Officer, Group Insurance Marketing, (2004 - 2013)
Recruited to MarCom-VP to build the internal marketing organization leading
to a promotion to Divisional VP and CMO. Transformed marketing
organization and developed annual strategic marketing plan, providing
executive-level direction for the full line of Group Insurance Protection
products to rebuild internal credibility and strengthen new brand.
Directed and revamped branding, marketing strategy and research,
internal/external communications, website, digital strategy, analytics, e-
business, event planning, sales support tools, and proposals. Led 11 direct
reports with expansion to a total of team 80 over 10 years that included
corporate, affinity and association marketing teams. Developed/managed a
$15M marketing budget, $3M corporate advertising budget and all
forecasting. Determined allocation of a $2.7 million
sponsorship/charitable fund.
Selected Achievements:
. Created flexible work environment that promoted innovation, minimized
attrition, and positioned high-performing staff for advancement;
coached/mentored team members into promotional opportunities.
. As Group Insurance thought leader, influenced client, broker, employee
and industry perceptions of the brand.
. Built in-house ad agency, realigned talent, and delivered quality
print/digital collateral on time/under budget.
. Attained 98%+ client satisfaction score for 6 consecutive years with a
100% rating by top strategic accounts.
. As a strategic partner, defined voluntary and enrollment marketing
capabilities. Created annual client-specific communications/messaging that
increased enrollment 32% for 100 accounts ranging from 50-1M employees.
. Incorporated engaging digital tools such as Avatar, video, microsite and
social media elements; used market research and data analytics to drive
decision making and understanding of customers and competition.
. Created a digital and social media strategy with an executable data-
driven roadmap.
. Re-gained marketing organization credibility with an initial redesign and
launch of 100+ pieces of new collateral; subsequently led 2 additional
rebranding campaigns to align with division and corporate imaging.
. Implemented 2012 workflow tool; increased stakeholder collaboration,
messaging consistency and productivity.
Jean Wiskowski, MBA ( acgjyy@r.postjobfree.com Page 2
MERRILL LYNCH & COMPANY, Plainsboro, NJ 1991 - 2004
Director, Marketing (2001 - 2004)
Promoted to oversee MarCom and initiate value-added programs for all
channels (domestic and offshore mutual funds, private portfolio group,
institutional products, variable annuities, 529 accounts and alternative
investments). Managed competitive intelligence and spearheaded launch of
web development and e-business platform. Provided branding, repositioning,
and strategic marketing support, including effective rebranding throughout
transition to Merrill Lynch Investment Managers (MLIM), partnering with
executive management to frame and articulate entire brand management
philosophy change. Managed 6 direct reports with a total team of 30 within
an in-house agency framework. Traveled extensively with sales, led new
product launches and trained thousands of financial consultants on new
products.
Selected Achievements:
. Instrumental partner collaborating with each of Merrill Lynch's channel
heads to drive sales: Consistently increased market share while improving
customer retention.
. Authored strategic marketing plans with go-to-market campaigns and laser-
focused product messaging; devised benchmarked deliverables and
successfully executed on plans, delivering exemplary results.
. Strategically supported product launches, road shows, web presence, and
collateral development.
. Delivered pre-sales support and provided effective thought leadership
materials.
. Directed in-house ad agency; articulated strategic vision and branding
direction.
. Defined and performed cost-benefit analyses, conducted strategic
assessments, and assured marketing initiatives aligned with business
development goals.
. Incorporated market research, competitive analysis and industry trends;
translated consumer attitudes into new branding directions.
. Oversaw creation of tactical plans (sales/promotional tools, conferences,
PR, media, web strategy, etc.).
. Led the in-sourcing of the sales event planning, significantly reducing
costs; staffed to 3 full-time resources. Ensured staff flawlessly executed
multiple annual domestic and international events for up to 300 attendees.
Director, Employee Marketing & Administration, MLAM (2000 - 2001)
Tapped by SVP of HR to establish employee communications department, create
MarCom policies, and support change management initiatives. Led a team of
10 direct reports; redefined new centralized desktop publishing group and
brought DTP work in-house.
Selected Achievements:
. Initiated and implemented e-learning program that slashed training costs
by $500K+ per year by augmenting classroom learning with the company's
first, formal web-based training program with 20-25 initial courses.
. Attained profitability within 6 months and reduced expenditures by
$200,000 annually.
. Sourced vendor to develop e-learning platform; oversaw promotional
marketing collateral development.
. Renegotiated expenses and met aggressive 25% reduction on a $15M human
resources budget.
Director, Offshore Funds Marketing (1997 - 2000)
Reporting to both marketing and sales leadership, successfully grew MLIM's
nascent offshore funds business, establishing marketing/sales teams and
identifying new brokerage channel. Increased assets under management
exponentially.
Selected Achievements:
. Created 25+ individual marketing plans for offshore funds, coordinating
cohesive design/implementation. Launches raised between $100M and $1B.
. More than doubled assets in 12-month timeframe (new funds via company
acquisition and new fund launches).
. Orchestrated brand integration of Mercury Asset Management, an acquired
UK firm with 60 new mutual funds.
. Directed research and conducted focus group testing to determine Mercury
vs. Merrill Lynch branding for funds.
. Traveled internationally with sales, led new product launches and trained
1,000 financial consultants.
. Led creative design and launch of new web site for Offshore Mutual Funds.
Increased to 10K hits/month within 6 months.
Jean Wiskowski, MBA ( acgjyy@r.postjobfree.com Page 3
Education
MBA, Finance ( B.S., Marketing, Fairleigh Dickinson University, Teaneck, NJ
Miller Heiman Consultative Selling Sales & Account Management training,
2013
Credentials
Series 7, 26 licensed
Certified Continuing Education Instructor in 50 states
Selected Presentations
Quoted: Press Release for Benefits and Beyond: Delivering the Benefits
Message Theme, 8/13/14
Participant: Special Olympics Prudential Lead Sponsor - included Canine
Companion Assistance dogs as part of the program, 6/18/14
Presenter: LIMRA Marketing and Research Conference - Research Thought
Leadership for Business Market Impact, 5/28/14
Presenter: Institutional Society of Certified Employee Benefit Specialists
- Benefits and Beyond Research, 5/15/14
Presenter: Argyle Executive Forum - CMO Panel Discussion, 10/16/2013
Presenter: 25th Annual Benefits Forum & Expo - Benefits Communication,
9/23/13
Professional Affiliations
LIMRA Research Board 2004-Present, Board Member, Canine Companions for
Independence, 2012-Present
Prudential - Chair, Distribution Advisory Council, 2013-Present; Thought
Leadership Council 2009-Present; Marketing Council, 2009-2013
Council for Disability Awareness, Marketing Committee, 2009-2013