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Customer Service Quality Assurance

Location:
Duluth, GA
Posted:
October 30, 2014

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Resume:

James Lawrence Harris Sr.

**** ****** **** ******

Grayson, Georgia 30017

Home Phone: 770-***-**** Cell Phone: 770-***-****

E-mail: acgjyw@r.postjobfree.com

I have enclosed a copy of my resume for your consideration. I am seeking to

obtain a Management Position that will utilize my related background and

qualifications. As my resume cannot fully portray my qualifications, I am

requesting an opportunity to meet with you personally.

Overall, I have a diverse background of experience, training and

achievements in production management, quality assurance, project

management, inventory management, training implementation, and procedure

implementation.

At this time I wish to contribute my professional background in a position

that will utilize my initiative, capabilities and leadership skills. I am

especially interested in a position with the potential for advancement and

increased decision-making responsibilities.

I trust this letter of introduction and resume will provide you with

adequate information for evaluating my qualifications as a member of your

professional team.

Sincerely,

James Lawrence Harris Sr.

2775 Haynes Club Circle

Grayson, Georgia 30017

Home Phone: 770-***-**** Cell Phone: 770-***-****

E-mail: acgjyw@r.postjobfree.com

Career Objective

To obtain a position with an aggressive and innovative company that will

utilize my skills and experience to assist the company in achieving its

goals and objectives.

Professional Experience

October 2011 - Present Cenveo Envelop, Smyrna, Georgia

Production Supervisor

. Responsible for shift safety, quality, production, downtime, setup

times, and conducting employee disciplinary

. Responsible for manning of shift machinery

June 2011 - October 2011 Wal-Mart, Lawrenceville, Georgia

Sales Associate

. Providing customer service and restocking

March 2007 - April 2009 Bridgestone Golf, Covington, Georgia

Production Supervisor

. Schedule production and maintain raw material stock for all inventory

needs for each process from initial production process to final

packaging based on usage

. Develop and enforce communication values, policies, and planning

procedures, as well as implement selection, training, coaching,

counseling, and disciplinary programs

. Develop and prepare work instructions, SOP's, process standards,

schedule preventive maintenance and maintain safety program for all

processes

December 2005 - October 2006 ACCO Brands, Atlanta, Georgia

Production Supervisor

. Managed a workforce of (42) employees

. Responsible for production flow and planning, setup reduction, 5S

and training

. Managed and maintain raw material stock for all inventory needs

August 2004 - December 2005 Temple-Inland, Doraville, Georgia

Corrugator / Converting Supervisor

. Responsible for daily tracking of production, waste management, setup

times and downtimes

. Conducts employee disciplinary / performance reviews

. Managing daily inventories of raw materials

February 2000 - August 2004 Georgia Pacific, Doraville, Georgia

Superintendent/ Quality Assurance Manager / Process Engineer / Production

Supervisor

. Managed a workforce of (63) hourly employees, (2) Lead People, and

(2) Supervisors

. Interviews candidates for employment consideration; Makes hiring

recommendations and conduct supervisor disciplinary/performance

reviews

. Reviewed, resolved, and tracked product return issues and service

complaints

. Served as Environmental Coordinator responsible for environmental

training, tracking and compliance

. Setup reduction champion and Waste Champion

May 1990 - February 2000 Weyerhaeuser, Columbus, Georgia

Production Supervisor / Lead Person / Machine Operator

. Served in the capacity of Safety Auditor

. KIWI Champion and Maximo Champion

July 1989 - June 1990 Bicker Staff Clay Products, Phenix City, Alabama

. Kiln Operator

October 1985 - June 1989 United States Army

. Airborne Parachutist

. Telecommunication Center Operator

. Armor and Supply Clerk

Training and Education

April 2006 - Demand Flow Technology Business Strategy September 2002 -

Georgia-Pacific Leadership Training II December 2000 - Georgia-Pacific

Leadership Training I August 1999 - Weyerhaeuser Supervisor Training

February 1990 - US Army Primary Leadership Course June 1987 - August

1988 - Fayetteville Technical Institution, Fayetteville, NC

References

Kiana Collier: 770-***-****, Jay Jordan: 770-***-****, Douglas Lymon:

209-***-****



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