SUSAN VAN VLIET **** Stevenson Blvd., #*** Fremont, CA 94538 510-***-****

f acgjti@r.postjobfree.com

Technical Skills P rofessional Skills

Medical & Legal Terminology/CPR Certified-current Detail oriented/effective communicator

Type 100+ wpm Punctual

Proficient at MS Word/Windows/EPIC Team player

Excellent Internet navigation Extremely quick learner

Basic Excel and PowerPoint skills Work efficiently under pressure

Strong written and oral communication skills Over 30 years in medical environment

WORK EXPER I E NCE

Washington Hospital Medical T ranscriber I I F remont, CA 02/2010-

P resent

Transcribe all reports pertaining to Radiology (Nuclear Medicine, US, In terventional Radiology) and

i ncluding level I I I work, i.e., ER, Gastroenterology, EEGs, and Pulmonary Function tests. The ER reports

often included laboratory and pathology data. Required to meet weekly quota (which I often doubled) and

keep up with required TAT. Answered telephone and performed duties as needed in the Transcription and

Medical Records Department.

K aiser Permanente Medical T ranscriber Santa Clara, CA 08/ 2007-

10/ 2009

Transcribed all reports pertaining to the Radiology Department including, but not limited to, x-rays, ultrasound, CT

scans and angiograms. Required to meet daily quota and maintain 24-hour TAT. Answered telephone and handle

p roblems as needed. Started as per diem roughly, 16 hours per week and eventually hired to 32 hours. Laid off due to

i mplementation of Dragon Software.

City of F remont Support Specialist F remont, CA 02/ 2001-

11/2001

As a Support Specialist in the Planning Department my duties included monitoring sensitive t rust fund accounts,

Excel spreadsheet recordkeeping, purchasing supplies for entire department, processing and dispersing mail and all

i ncoming calls. In addition, assisted with City Council meeting minutes, meeting preparation and aiding all planners

w ith tasks as needed.

B inder & Associates Office Manager/Counseling Asst F remont, CA 09/1991-12/2000

All office duties required of an Office Manager, including hiring, t raining and supervising office staff, transcribing all

Vocational Rehabilitation reports and letters as well as composing letters. Assisted lead counselor with implementing

Rehabilitation Plans. Met with clients, acting as a liaison between client, counselor, t raining facility, insurance

company, attorney and doctors. Solved problems independently and efficiently. This job required a thorough

k nowledge of medical terminology, Worker’s Compensation procedures and practices, the ability to work with and

counsel disabled workers and an excellent knowledge of training programs, job search and resume composition.

Graham & James Lead Li tigation Secreta ry San F rancisco, CA 01/1988-

03/1990

Duties included all aspects of litigation work including t ranscribing court documents, assisting paralegals with

researching, filing and excellent problem-solving skills. Responsible for the supervision of 10 other secretaries as well

as scheduling vacations and overtime. I went from working for three paralegals to working for three attorneys within

four short months. This job required the ability to handle high stress and deadlines.

Additional Experience: Employed at various Bay Area hospitals including He r r ick Hospital in Berkeley

w here there was a high volume of psychiat ric t ranscription.

E D UCAT IO N

Sonoma State University, Rohnert Park, CA M usic/Psychology

Cont ra Costa Junior College, San Pablo, CA G eneral Education A.A.

C habot College, Haywa rd, CA Statistics and Sociology (4.0 GPA)

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