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Customer Service Representative

Location:
River Forest, IL
Posted:
October 29, 2014

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Resume:

Christine M. Carr

**** ***** *****

Lemont, IL **439

630-***-****

acgjrk@r.postjobfree.com

Exceptionally detailed, organized, and highly accurate business professional with a unique ability

to successfully manage multiple secretarial projects simultaneously.

Filing/Data Entry/Research Typing 45wpm/Internet/SAP

Microsoft Office Suite/Technical Support Office Supply Acquisition/Marketing

Client Relationship Management/Sales/Pricing Social Media/Salesforce/CPG

Video Production/Video Encoding/Video Duplication Writing/Video Editing/Advertising

Cashier/Cash Handling/Stocking of Shelves Admin-Sales Assistant/Tradeshows

Education and Credentials

Moraine Valley College- Secretarial and Microsoft Office Suite- Associate Degree

Columbia College of Chicago- Bachelor of Arts- Mass Communication Studies

Work Experience:

Self Employed Chris’ Cleaning Service January 2004-present

Update spreadsheets, accounting, customer service, and clean client’s homes.

Volunteer at food pantries, MDA, and Jaycees. July 1998-Present

Responsibilities are creating spreadsheets/memos and fundraising. Fielding calls from sponsors

and businesses, and stocking shelves. Planning of events. Using social media (Facebook,

Twitter, and LinkedIn) for marketing/advertising campaigns.

Customer Service Representative for a Beverage Distributor January 2003-Present

Work directly with customers by taking orders, providing informing about new products, and

addressing/solving customer problems via phone, email, and fax. Work closely with members of

the Sales and Warehouse departments at Southern Wine & Spirits of Illinois. Provide

information involving including delivery stops, case quantity, dollar amounts, etc. Provide

information involving products including quantity on hand, new vintages, and item numbers.

Process supplier and sample order requests. Process distressed return items, merchandise pick

up and tasting replacement requests. Work closely with Key Account Managers on large chain

accounts.

Technical Support Specialist at NSC, 3com October 1998-Decemenber 2002

Responsibilities included the installation of customers’ modems. Making sure they were

configured correctly. Also created work orders for parts, software, and set up repair orders. Was

a liaison between UPS, FEDEX, AND AIRBORNE to make sure packages were shipped out on

schedule.

Worked at Jewel Osco as a service clerk, cashier, facer, and service desk. 1988-00

Cash handling, scanning of groceries, bagging of groceries, stocking, and facing of merchandise.



Contact this candidate