Kathryn-Mae Grossett

Volunteer - NoDividingLines

acgjrh@r.postjobfree.com - 647-***-****

My objective is to obtain a position in which my skills will be utilized for the betterment of the company as a

whole. My approachable personality coupled with many customer service skills will effectively enable me to get

the job done.

WORK EXPERIENCE

Fashion Sales Consultant

Mexx - April 2014 to Present

Responsibilities

Responsible for engaging with customers by greeting them and assisting them in finding what it is they need

• Restocking and replenishing merchandise on the sales floor

• Consistently exceed personal sales targets by upselling various items to the customer to increase the sales

of the company

• Retrieving sizes and making suggestions for items that suit the customer’s style and preference

• Handling the cash: re-counting deposits, cashing out customers

Sales Associate

Hudson's Bay - October 2013 to December 2013

Responsible for cashing out customers purchases: returns, exchanges, new purchases, price adjustments

and refunds

• Finding the customer the size, style and colour of the shoe they selected

• Engaging with the customer by giving them advice and helping them find what they're looking for • Using my

personal fashion sense to inspire them to make the style choice that best fits their needs

Customer Service Representative

McDonalds - May 2012 to October 2013

Responsible for taking orders both, expediting orders and making sure the environment is clean

• Responsible for creating a warm and friendly atmosphere both with coworkers and especially with customers

• Required to multi-task efficiently in a fast paced environment and exceed the customer's needs

• Promotional skills to help the customer decide and increase profit for the company

• Strong use of multi-tasking skills

Hand In Hand Childcare Daycare

Kingdom Life Ministries - January 2010 to 2012

July 2007

EDUCATION

BA in Sociology

York University

September 2010 to October 2014

North Park Secondary School

September 2006 to 2010

education

High school prepared me for teamwork and leadership skills

SKILLS

• Practices exceptional customer service skills by personally treating each customer with a positive attitude •

Excellent communication and listening skills in dealing with the customer to meet their needs to the highest

standard • Works well individually and on a team cohesively • Brings a positive attitude to the work environment

and treated others with respect • Extensive experience with Microsoft Office

Contact this candidate