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Customer Service Sales

Location:
Portland, OR
Posted:
October 29, 2014

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Resume:

Meriam Murrell

Activity Coordinator

Portland, OR

acgjrg@r.postjobfree.com - 971-***-****

An Executive assistant position allowing for demonstrated organization, customer service, communication,

and project management skills.

WORK EXPERIENCE

Activity Coordinator

Cedar Crest Alzheimer's Senior Care Center - July 2014 to Present

Plan and provide activities that support and maintain the residents' quality of life, such as: Trivia Games -

Cognition (Hangman), puzzles, Arts and Crafts- Creativity and Expression, (painting, sculpting) Exercises

- Physical Wellness and Mobility. Sing-Along-Expression. Physical Games (Bowling, Balloon Toss, Golf,

Basketball,) -Physical Wellness and Mobility

Caregiver

The Personal Department - Portland, OR - February 2014 to Present

Staffing Agency based in Tigard, Oregon

Catering: Performed a detail oriented task for a 50 year Alumni ceremony at the University of Portland.

Servicing 700 + clients. Tasks included table setting, decoration, food preperation, serving, and bussing and or

cleaning tables once each of the entres throughout the ceremony were served. Performed as a hostess/server

at an anual picnic event for Mentor Graphics. Tasks included table setting, food preperation, and bussing.

Special Events: Performed tasks such as directing students as a Human Signer from major flights to team

buses for the IAFF World Junior (Soccer) Championship 2014 at the Portland International Airport.Staffing

Agency based in Tigard, Oregon.

Administration: Preformed tasks at AAA of Portland, Oregon such as mailing letters enclosed with annual

performance gifts.

Healthcare: Performed as a caregiver serving clients with Dementia and Alzheimer's disease and others as

well as in-home care clients. Performed with clients that are in need of hospice care and delegated the clients

Activities of Daily Living.

Office Specialist

Oregon Health & Science University - School of Dentistry - Portland, OR - October 2013 to February

2014

Responsibilities

File and scan documents in a dental setting, such as patient charts using an on-line database called Axium.

Operate 6 line phone system through Oregon Health & Science University and the School of Dentistry.

Distribute labratory cases amongst students at OHSU school of dentistry to dental labratories in Portland

and South West Washington, such as Artisan Dental Labratory, O'Brien Dental Labratory, and B&B Dental

Labratory.

Residential Counselor

Luke-Dorf Inc - Tigard, OR - July 2013 to August 2013

CAREGIVER

SINAI FAMLY HOME SERVICES - December 2012 to July 2013

General housekeeping and cleaning of resident’s home, including vacuuming, dusting, cleaning bathrooms,

dishes, sweeping and mopping floors, making beds, dusting, emptied trash, and assisted with pet

maintenance.

Completed laundry requests, including washing, drying, folding, putting away, and ironing of clothes.

Menu planning, grocery shopping, meal preparation, including planning, cooking, and proper storage of food,

as well as cleaning up after the meal service.

Provided companionship, including activities, discussions, encouragement, and reassurance.

Assisted clients with activities of daily living (ADLs) such as bathing, toileting, dressing and personal hygiene.

Ambulation and transfer assistance

Reminded cognitively aware client to take medications, assisted with label reading, opened containers, and

handed medications to client.

Safety checks around the house (security, dangerous situations, etc.)

Transportation to medical appointments, other appointments, shopping, or recreational activities in clients or

my car.

Redirected client with memory issues; providing a safe and active environment for dementia clients.

Actively engaging the client in recreational and educational endeavors, including life review, community events,

and other activities of interest to the client

Maintained excellent and objective ongoing communication with the Home Care Manager, Ben Stambaugh

and Home Care Coordinator Alexis Wilson when there were the following:

The family or client requested a change in hours or services. Direct family or client called office personally,

but made office aware the call came.

Any changes of condition, unusual behavior, physical or mental changes, unsafe conditions, or other areas of

concern regarding the client, the environment, the family, or the care provided.

Completed Documents

Provided updated and accurate information, documents, licenses, etc. to maintain personnel folder and

requirements for field placement.

CAREGIVER

DR. NANCY GRIMM - Portland, OR - July 2011 to November 2012

Provided Personal Care

• Monitor and take action of changes in resident's condition and recommend adjustments in level of care and

services.

Stock Associate

Macy's - Portland, OR - September 2010 to November 2010

Organized stockroom and ensured that it is maintained in a neat, clean, and organized manner in accordance

with established store and building requirements

Breakdown cardboard, packaging and disposed of trash in a timely manner in accordance with established

store and building requirements.

Audit and ensured accuracy on all inventory paperwork.

Verified, shipped and tracked store orders to customers and other Macy's locations to ensure accurate and

timely delivery.

Ticketed items, received without prices and re-ticketed items that have price changes.

Crew Member

CKE Restaurants, Inc. - Beaverton, OR - July 2010 to October 2010

Provided each customer positive customer service experience

Prepared quality food products and kept the restaurant clean, pleasant and safe for all customers and

employees.

Impact Team Member

Abercrombie & Fitch - Portland, OR - February 2008 to December 2008

Merchandised product in a retail setting at Ruhel No. 925 (also known as Abercrombie and Fitch) clothing

store.

Maintained sales floor by stocking the merchandise whether to steam, hang, fold, and or sticker the item and

return them back to the sales floor.

Apartment Manager

Farmington Townhome Apartments - Aloha, OR - August 2008 to November 2008

Experienced in Oregon Housing and Community Services and Fair Housing Council of Oregon (FHCO)

Scheduled property maintenance for up to 65 tenants.

Compiling data for financial reports.

Resolved customer and public complaints, such as maintenance requests, and late notary public payments.

Maintained records, reports, and files.

Ensured 65-70% occupancy during economic stress.

Sales Associate

Khol's Department Stores - Beaverton, OR - July 2007 to November 2007

Completed merchandise recovery and sales floor returns.

Maintained fitting rooms, sales floor, and work areas.

Arranged merchandise on fixtures.

Greeted all customers and assisted customers in a friendly and courteous manner. Effectively responded to

questions and requests from customers.

EDUCATION

AAS in BUSINESS MANAGEMENT

PORTLAND COMMUNITY COLLEGE - Portland, OR

2012 to 2014

SKILLS

Assisted Living, ADL, Customer Service, Retail, Microsoft Office, General Office Skills, Adult Social Care,

Ambulatory Care, Office Administration, Written Correspondence, Medication Administration

LINKS

http://www.linkedin.com/in/meriammurrell

CERTIFICATIONS

Adult Foster Care Oregon Department of Human Services

June 2012 to Present

Donna Keddy, Director Office of Licensing and Regulatory Oversight Department of Humane Services June

2012.

DD Adult Foster Care Orientation Training

February 2013 to Present

Ted Barber and Dawn Bergstrom, License Issued February 17, 2013



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