Deborah J. Coleman

**** ****** ****** #** *****, NY 10462 -297-9175 acgjqe@r.postjobfree.com

917

SUMMARY OF QUALIFICATIONS

Administrative Assistant with over 15 years of experience in various clerical capacities

Strong knowledge of most office equipment

Skilled in communicating with people of diverse levels, making decisions and completing thorough

written reports

Results-oriented and possess strong leadership capabilities

PROFESSIONAL EXPERIENCE

Walker Memorial Baptist Church, Inc. Bronx, NY 2008-2013

Church Administrative Secretary

Served as primary clerical support staff for congregation/guests needs

Maintained Church records as well as schedule and communicate clerical and receptionist duties

Collected and compiled date for the purpose of completing quarterly and annual reports

Support for church Pastors, ministries, diaconate, and other committees

Provided backup coverage for Ministers and non-ministerial staff as required

Responsible for the daily upkeep of church calendar(s), event scheduling, bulletin boards, church

e-mail, and website

Coordinated all scheduling and planning to ensure that the goals and objectives of the church are

conveyed and carried out

Managed the Pastor’s schedule, (speaking, workshops and travel)

Arrange travel arrangements for church and Pastor.

1199 SEIU National Benefit and Pension Fund, New York, NY 2007-2008

Pension Calculator

Calculated pension applications, estimates and recalculations

Generated correspondence to pensioners, participants, surviving spouses, beneficiaries and

employers

Updated records and files on all claims for applications, estimates and recalculations

Provided professional and courteous customer service to pensioners, participants, employers

and/or relatives both over the phone and walk-ins

Responded to all incoming email correspondence and phone inquiries

Gathered information and prepared classified documents for processing

Explained pension and health benefit information to pensioners

Performed other duties as assigned by management

VCU Health Care Systems, Richmond, VA 2003-2006

Office Service Specialist

Unit Secretary (Outpatient Dialysis Unit)

Scheduled appointments for the Vascular Access Department

Verified insurance and obtained referrals for visits and authorizations for surgery

Entered referrals, future appointments, and registered new patients in IDX Web system

Prepared patient charts for pending surgeries and follow-up clinic visits

Set-up meeting rooms for Vascular Access conferences

Prepared patient charts for surgery or out-patient appointments.

Acted as liaison with patient support departments

Coordinated patient visits for Dialysis treatment

Arranged transportation to and from the medical office

Ordered supplies and equipment for various units

Responsible for the daily upkeep of patient records both computerized and manual charts

Managed patient label book, unit travel log and submitted all entries in an accurate and timely

manner

Prison Health Services (GRCC) Jarrett, VA 1999-2003

Medical Records Clerk

Filed all active health records in alpha/numerical order

Created health records files for new inmates

Responded to subpoenas and requests for medical records release

Maintained confidentiality of all health records in accordance with established policies

and procedures of Prison Health Services Department of Corrections

Retrieved inmate records for Nurse and Physician sick call appointments and transfers

Scheduled all Nurse and Physician sick call visits when required

Forwarded all diagnostic results to the appropriate practitioner for review and

countersignature

Ordered appropriate levels of health services forms and clerical supplies as needed

Open and distribute mail

COMPUTER SKILLS

Microsoft Office 2007, W i n d o w s 8, VCU Computer System (IDX Web and CERENA

Registration Systems) Department of Corrections Computer System, General Office Equipment

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