Jennifer Kristensen
Toronto, ON M5E 1R4
acgjq1@r.postjobfree.com
Skills
• Typing speed of 90+ WPM
• Friendly, outgoing and easily adaptable
• Superior customer service, telephone and computer skills
• Able to work efficiently while on deadline or in a fast paced environment
• Excellent computer skills; (MS Word, Excel, PowerPoint)
Education
Paralegal Education Diploma 2012-2014
Humber College Institute of Technology & Advanced Learning, Toronto, ON
Coursework Highlights:
Legal Research, Accounting For the Court & Tribunal Office, Small Claims Court, Criminal Summary Conviction
Procedures, Advocacy, Administrative Law, Immigration & Refugee Law.
Employment Experience
Administrative Assistant 2014
Canada Guaranty Mortgage Insurance, Toronto, ON
• Completed a variety of administrative and underwriter support duties of a confidential nature
• Greeted customers, vendors and visitors
• Responsible for ordering office supplies, maintaining main office areas and sending, receiving and
distributing courier packages
Paralegal Intern 2014
Galan Law Firm, Toronto, ON
• Performed various administrative duties including filing, scanning and faxing
• Sent out letters to insurance companies for productions and OFC forms
• Assisted in preparing for arbitration alongside a personal injury lawyer
• Made calls for settlement conferences
Front Desk Assistant 2013
Humber College Lakeshore Residence, Toronto, ON
• Provided general reception for students and hotel guests
• Registered all guests
• Answered phones and enquiries
• Entered maintenance issues onto a database
Basic Level Adjudicator, Data Entry Operator 2008, 2010
Davis and Henderson, Orangeville, ON
• Processed Student and Maturity applications
• Data entry and decision making functions
• Maintained departmental and client satisfaction as well as departmental accuracy goals in the given time
schedules
Call Centre Representative 2010
CCI Research, Orangeville, ON
• Conducted phone surveys across Alberta regarding the Alberta Education System
Cashier/Sales Representative 2007-2009
Future Shop, Orangeville, ON
• Handled cash and credit card transactions; assisted customers with inquiries
• Sold product service plans to customers on commission
• Frequent stocking and janitorial duties
References Available Upon Request