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Customer Service Sales Representative

Location:
Toronto, ON, Canada
Posted:
October 29, 2014

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Resume:

Jennifer Kristensen

** ***** ******, ***** ***

Toronto, ON M5E 1R4

647-***-****

acgjq1@r.postjobfree.com

Skills

• Typing speed of 90+ WPM

• Friendly, outgoing and easily adaptable

• Superior customer service, telephone and computer skills

• Able to work efficiently while on deadline or in a fast paced environment

• Excellent computer skills; (MS Word, Excel, PowerPoint)

Education

Paralegal Education Diploma 2012-2014

Humber College Institute of Technology & Advanced Learning, Toronto, ON

Coursework Highlights:

Legal Research, Accounting For the Court & Tribunal Office, Small Claims Court, Criminal Summary Conviction

Procedures, Advocacy, Administrative Law, Immigration & Refugee Law.

Employment Experience

Administrative Assistant 2014

Canada Guaranty Mortgage Insurance, Toronto, ON

• Completed a variety of administrative and underwriter support duties of a confidential nature

• Greeted customers, vendors and visitors

• Responsible for ordering office supplies, maintaining main office areas and sending, receiving and

distributing courier packages

Paralegal Intern 2014

Galan Law Firm, Toronto, ON

• Performed various administrative duties including filing, scanning and faxing

• Sent out letters to insurance companies for productions and OFC forms

• Assisted in preparing for arbitration alongside a personal injury lawyer

• Made calls for settlement conferences

Front Desk Assistant 2013

Humber College Lakeshore Residence, Toronto, ON

• Provided general reception for students and hotel guests

• Registered all guests

• Answered phones and enquiries

• Entered maintenance issues onto a database

Basic Level Adjudicator, Data Entry Operator 2008, 2010

Davis and Henderson, Orangeville, ON

• Processed Student and Maturity applications

• Data entry and decision making functions

• Maintained departmental and client satisfaction as well as departmental accuracy goals in the given time

schedules

Call Centre Representative 2010

CCI Research, Orangeville, ON

• Conducted phone surveys across Alberta regarding the Alberta Education System

Cashier/Sales Representative 2007-2009

Future Shop, Orangeville, ON

• Handled cash and credit card transactions; assisted customers with inquiries

• Sold product service plans to customers on commission

• Frequent stocking and janitorial duties

References Available Upon Request



Contact this candidate