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Human Resource Technician

Location:
New York, NY
Posted:
October 29, 2014

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Resume:

COMPUTER NETWORKING ANALYST

Network Operation Center Technician/ Shift Supervisor /

Team Development / Team Leader / Operations

Accomplished and results driven Tech Control/Computer Network Analyst with

demonstrated experience Technical and Network Administration. Served 12

years in the United States Navy. Strong interpersonal and communication

skills coupled with vision, insight, and astute troubleshooting abilities.

Recognized for professionalism, creativity, positive mental attitude,

commitment to excellence and demonstrated ability to work with co-workers

at all levels. BA in Human Resource Management.

Skills: Proficient in communication skills (written and verbal), MS Office

(Word, Excel spreadsheets, Powerpoint), networking, Windows

(XP/2000/2007/2008), AR Remedy, HP Open View, Nortel Optera, Visio,

Cryptographic equipment(Taclane/Fastlane), Matrix Switch System, GEM

(General Dynamic Encryptor Management System), Codex modems, Fiberplex

modems, OC-12/48/192 systems, Cisco routers (2600 / 3600 / 7200 series),

Routing protocols (BGP/OSPF/RIP/EiGRP/Frame-relay), hubs, switches,

Multiplexiers, VF digital patch panels, NES (Networking Encryption System),

Secure Data Device (1900/1910), FCC-100 (Voice/ Data / Digital Modulator),

SSQ-88 (Monitor System), Transport CSU/DSU

Resourceful / Innovative / Positive / Punctual / Proactive / Hands-on-Style

/ Attention to Detail

Core Competencies

Network Administration: Proficient in HF, UHF, SHF, Satellite, and VHF;

Siprnet/Niprnet (Classified/Unclassified Local Area Network); LAN

Administrator utilizing Windows NT software; Conducted preventive

maintenance to Communications systems; Demonstrated knowledge in different

test equipment set-up and operation.

Project Development: Coordinated a wide variety of team projects, including

test equipment and formulation of quantitative/analytical solutions. Strong

skills in providing data analysis, evaluating and developing viable

solutions.

Problem Solving: Proven ability to troubleshoot and develop creative,

innovative solutions to technical challenges; successfully manage change

for improved performance and efficiency.

PROFESSIONAL EXPERIENCE

Lockheed Martin, Enterprise Solutions & Services Division, Washington, DC

7/2003 - 10/2009

Contractor at the Department of Defense (Pentagon)

COMPUTER NETWORK ANALYST

Installed, tested, analyzed, and provided problem resolution for all

hardware and software elements of the data communication in the Primary

Pentagon Technical Control Facility

Administered and maintained Local and Wide Area Network (LAN/WAN)

architecture, Telecommunications architecture, Multiplexers (IDNX

20/70/90/Prominas, FCC-100, statistical multiplexer), Channel Banks

(Newbridge), routers/bridges, SONET, ATM and OC-12/OC-48/OC-192 systems

Contacted and coordinated with commercial carriers to deploy appropriate

Field Technician when necessary

Utilized network management software to isolate problems in real-time by

performing line testing and installation, modems, Channel service units

(Cylink, Tellabs), Data formatting AMI/B8ZS and ESF, cryptographic

equipment, various test equipment, VC1000, Matrix Switch, Nortel SONET OC48

Classic, Optera 3500, Cisco 6509/5509 switches, Cisco 3600/7200 routers,

HP/SUN servers and hubs

Monitored circuits using GEM software, working in a trouble desk

environment utilizing the Remedy trouble ticket software and overseeing

customer trouble ticket for the completion of circuit

Overseen and coordinated VIP government circuits for agencies such as:

White House, FBI, CIA, and more

Collaborated with carriers to restore circuits' problems including numerous

federal/commercial agencies and the US Military

Resolved, analyzed, isolated and tested point to point and identified

problems on various types of communications systems such as GDC (Megamux

Time Division Multiplexer), IDNX (Intergrated Digital Network Exchange),

Timeplex, and Stars systems

Operated and interpreted the results of complex data and voice

communications test equipment such as analyzers, oscilloscopes, bit error

rate testers, analog, and common voltage, current frequency meters, and

counters

Facilitated telecommunications installation, testing, and acceptance of

communications equipment, lines and services for various domestic and

abroad users

Provided skilled work in the installation, repair, operation, and

maintenance of electronic equipment and systems

Conducted troubleshooting of digital, analog, voice circuits, various

equipment and deliver corrective actions to restore

Supervised up to 20 personnel on daily duties mentioned above.

EDUCATION

Ashford University, Clifton, IA

Bachelor of Arts, Human Resource Management

Degree Awarded 2013

Ace Institute of Technology, New York, NY

Courses: A+/CCNA/CCNP/Network +/Security +/Microsoft Office 2010

Attended 2013



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