Raenea V. Givens

***** ****** ***** *****, *******, MD 20602 ( 301-***-**** (

acgjps@r.postjobfree.com

Summary of qualifications

Self-motivated Systems Administrator with over a decade of server

administration, hardware maintenance, and project management

experience. Demonstrated success working with organizations to ensure

technology investments align with business objectives to deliver high-

quality service and maximize efficiency. Team player with excellent

communication and interpersonal skills to interact effectively with

technical and non-technical clients.

technical knowledge

. MS Windows Servers NT4.0

2000 / 2003 / 2008

. MS Exchange Server v5.5

2000 / 2003 / 2010

. Blackberry Enterprise Server 4.0

. VMware ESX 3.0/3.5

. SharePoint 2005

. Citrix Metraframe 4

. MS Outlook 97 / 98 / 2000 / 2003 / 2007 / 2010

. MS Outlook Web Access

. MS Windows XP Professional

. MS Windows Vista

. MS Windows 7

. Symantec Anti-Virus Corporate Edition

. EPO McAfee Anti-Virus Corporate Edition

. VERITAS Backup Exec v 8.6

. Data vault Backup Software

. WINS

. DHCP

. SMTP

professional Experience

HSC Health Care System, Washington, DC 10/1998 - 06/2013

System Administrator

Managed multiple IBM and Dell servers for an organization with over 1000

employees and maintained the server environment to ensure continual

business operations.

. Built and installed servers, including configuration of hardware,

peripherals, services, settings, directories, and storage in

accordance with project and operational requirements.

. Maintained the development, integration, test and release environments

of enterprise software platforms.

. Led deployment of the enterprise software platform, including MS

Windows and SharePoint into customer environments.

. Performed system monitoring to verify the integrity and availability

of all hardware, server resources, systems and key processes,

reviewing system and application logs, and verifying completion of

scheduled jobs such as backups.

. Oversaw compliance efforts to maintain system standards.

. Performed regular file archival and purge as necessary.

. Provided Tier I, Tier II, and Tier III support per request from

various stakeholders.

. Investigated and troubleshoot system issues.

. Developed standard operating procedures and policies for server

builds.

. Improved the performance, reliability, and availability of the

Exchange email system by moving all mailboxes to virtualized and

clustered Exchange servers.

Education

University of the District of Columbia, Washington, DC

Area of Study: Computer Technology, 1979 - 1982

Paul Lawrence Dunbar High School, Washington, DC

High School Diploma, 1979

Training

Prep Logic: May 2011 - Studied classes for PMP, MCITP, VMWare, and CompTIA

Prep logic: October 2011 - Certificate of Mastery - ITILv3@ Foundation

Course

Prep Logic: October 2011 - Certificate of Mastery - Server 2008 R2

Prep Logic: October 2011 - Certificate of mastery - Microsoft Active

Directory

Courses for MSCE - September 2010

Courses for MCITP - September 2010

Citrix System Administrator

Administering Microsoft Windows NT 4.0

Administering Microsoft Exchange v5.5

References Furnished upon request

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