Willy A. Goal

**** ********* ****, ******, ** ***59 • 512-***-**** • acgjpn@r.postjobfree.com

SUMMARY

Senior Georgia Tech student with solid customer interface and industry solutions background. Hands-on experience in technical

support and information management. Strengths include problem solving, attention to details, ability to work in teams or alone,

and capacity to adapt skills quickly.

EDUCATION

Georgia Institute of Technology, Senior Aug 2010–Dec 2014, Atlanta,

GA

SKILLS

Software: CMO’s Health, Safety, Environment (HSE) and Governance, Risk, Compliance (GRC) industry solutions

(http://cmo-software.com/), SaaS, Virtualization, Cloud, Matlab, LabView, SolidWorks, Inventor,

AutoCAD, Microsoft Office

Hardware: Device design, circuitry, computer troubleshooting, rapid prototyping (3D printing)

Communication: Customer support, Patient/client care, Project Management, Technical reports and project proposals,

Presentations to 50+ people, comfortable in team dynamic

Programming: SQL, Java, HTML, Python, Object oriented systems design

Languages: Fluent Mandarin Chinese, basic Spanish

EXPERIENCE

Solutions Specialist, CMO Global Jan 2014–Aug 2014, Atlanta,

GA

• Provided configuration management and technical support for CMO’s HSE & GRC solutions using knowledge

of standard industry processes and software capabilities

• Engaged clients to gather product requirements

• Drove customer requirements into product development cycles

• Implemented client database customization using SQL

• Administrated company servers and client software with Software as a Service delivery model

Biomedical Technician, St. David’s Medical Center May 2013–Aug 2013, Austin,

TX

• Implemented quality testing processes for medical equipment including telemetry units and EEG hardware

• Effectively trained staff on new medical equipment

• Delivered cost-benefit analysis of department-wide equipment and software updates

• Provided technical support and hardware troubleshooting

Student Researcher, Emory University Department of Neurosurgery May 2012-May 2013,

Atlanta, GA

Research topic: “Does meditation therapy improve the recovery of patients with neurological trauma?”

• Engaged and oriented patients to set up and perform experiments

• Coordinated with research leader and partners to collect and analyze data

• Designed various experimental methods and delivered quantitative performance models

• Managed and supported EEG hardware and software

Hospital Operations Staff, Grady Memorial Hospital Sept 2011–Dec 2011, Atlanta, GA

• Responsible for assessing staff efficiency quantitatively

• Contributed to development of an improved scheduling system

PROJECTS

Engineering Redesign of the Nebulizer Inhaler, Project Leader Jan 2012–March 2012, Atlanta,

GA

• Supervised engineering development of Solidworks and LabView models for improved healthcare devices

Coding Mathematical Models of Cholera Pandemics Jan 2011–March 2011, Atlanta,

GA

• Developed SIRS models of cholera outbreaks using Matlab programming

Willy A. Goal

9801 Spicewood Mesa, Austin, TX 78759 • 512-***-**** • acgjpn@r.postjobfree.com

LEADERSHIP

Rush Director, Alpha Kappa Psi – Professional Business Fraternity Sept 2012–May 2013, Atlanta,

GA

• Led meetings to organize industry speaker events

• Organized 70+ members for a week of rush activities on $850 budget

Georgia Tech Ultimate Frisbee Club Captain Sept 2012–May 2014, Atlanta,

GA

• Led team to compete in top 20 national bids every year

• Team building and player development

U.S. Citizen • Willing to Relocate

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