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Customer Service Representative

Location:
Reading, MA
Salary:
$60,000-$80,000
Posted:
October 29, 2014

Contact this candidate

Resume:

Deu Ghale

*** ********** *** #*, ******, MA *****; 617-***-****; acgjnw@r.postjobfree.com; Permanent resident

OBJECTIVE: Seeking an entry level position that will allow me to utilize my engineering knowledge, communication, and leadership skills

EDUCATION

University of Massachusetts Lowell Lowell, MA

BS/MS: Electrical Engineering 9/23/2012-present

December 20th, 2014

Expected Graduation

Honors: The National Dean’s List Spring Semester 2014

GPA 3.4/4.0 Fall Semester 2013

Relevant Courses: Circuit Theory I & II with lab, Logic Design, ECE Programming, Signal and Systems I & II, Electronic I &II with lab, Electronic

Material and Chemistry, Electromagnetics I & II, Linear Feedback, Microprocessor, Electro-mechanic, Power Electronic, Renewable Energy,

Electrical Vehicle, Optoelectronics and Control System

RELEVANT GROUP PROJECTS

University of Massachusetts Lowell 1/27/2014-present

Final year Capstone project

• Designing and building a talking box with heart monitor sensor for a client who had stroke one year ago

• Using ISD 1932 voice recorder and Arduino Mega 2560 circuit integration, coding and compiling Arduino code

University of Massachusetts Lowell

Miniature Wind Turbine Generator

• Led a group project involving on design, analysis, and construction of a wind turbine to generate electricity; design specifications included

80% recycled material and size restriction

• Efficiently worked in a group and conducted a systematic presentation of the project to other groups

RELEVANT WORK EXPERIENCE

University of Massachusetts Lowell

Center for Learning, Faculty Technology Center

Reference Computer Lab Assistant 1/02/2014- Present

• Assisted to students with computer programs, software and its uses

• Provided an assistance to students with any math and other science related problems

University of Massachusetts Lowell

Advanced Electronic Technology Center (AETC)

Research Assistance 5/12/2014-

10/15/2014

Pedal and Electric Drive Bicycle

• Working on the project involving design, analysis, and construction of pedal and electric drive bicycle by using renewable energy source

• Involved on Silvaco Atlas software to design P-N Junction using new element to make more efficiency on solar cell other than Si and GaAs

University of Massachusetts Lowell

Center for Electric Car & Energy Conversion Laboratory

Research Assistance 4/01/2014-

10/15/2014

Battery Charging & Evaluation

• To test single cell or entire battery modules ranging from 2-12V at 1mA-320A

• Charging and discharging at different resistances and evaluate the rate of discharge

University of Massachusetts, Lowell, MA

Library senior reference assistance 1/15/2013 -01/15/2014

• Assisted patrons in finding books, e-books and e-journals in the library’s collections

Tara-Visual Inc., Kathmandu, Nepal 6/01/ 2001 - 03/06/2003

Web and Application Programmer, ITS Department

• Participated in training personnel in computer maintenance, VB.NET and Microsoft Access programming

• Solved staff members’ computer problems, including assembling computer hardware, and software

RELEVANT SKILLS

Programming: Familiar with C and C++, exposure to visual Basic, Java

Software: Familiar with Logic Works, AutoCAD, MATLAB, NI Multisim

Equipment: Digital Multi-meter, Oscilloscope, Power Supply, Wave Function Generator, Soldering Iron

Language: English, Nepali, Hindi, Germany

OTHER EXPERIENCE

DIMAS INCS, Natick, MA-Supervisor & Waiter 6/30/2007-present

• Prepared daily reports on activities, traffic flow and financial accounts

• Evaluated performance other employees

Asian Grill Korean Cuisine, Waltham, MA-Manager 12/30/2004-06/30/2007

• Met sales goals on a daily basis and provided customer service and assistance in a courteous way

• Organized customers and maintained clean and orderly check out restaurant

RadioShack, Medford, MA- Customer Service Representative 3/02/2004-12/30/2014

• Helped customers on finding electronic devices TV, computer and cell phone & h andle cash on hand, including bank deposit and payment



Contact this candidate