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Customer Service Management

Location:
Escondido, CA
Posted:
October 29, 2014

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Resume:

Stephanie A. Harrah

*** ********** **. #*, ********* CA 92027

Home: 760-***-**** Email: acgjlw@r.postjobfree.com

Objective:

Seeking a position where I can provide a variety of skills to help others

in their life success. Computer knowledge, organizational abilities,

management and business experience. I want be able to help people of all

ages in any way that I can possible.

Skills Profile:

- Attention to detail - Communication - Customer Service

- Multitasks well - Gathering information -Scheduling- Friendly

- Hard working - Organized - Responsible -Management

- Motivated - Meets deadlines - Supporting others - Updating files

Eagles Point Apartments- $14.50 Plus Commission

(05/06/2013- Present) Leasing Agent

Escondido, CA

Stephie Meyers- 760-***-****

Duties: Worked as a leasing agent, but completed most managerial tasks as

well. Leased apartments, prepared files and completed all steps to approve

a residents move in. Worked with case managers at interfaith, TANF, and

prepared section 8 paperwork. Created notices, made calls and completed

collections every month for rent as well as water bills. Was an inspector

for all Pre move out inspections and processed move out paperwork.

Communicated with all vendors and maintenance crew to ensure we all

complete a mission as a team. Corrected ledgers and corrected financial

letters for corporate

Realty Experts- $12.50 Hourly

(10/12-5/1/2013) Property Management

Escondido, CA

Suzanne Drace 707-***-****

Duties: Use of Appfolio software for all of property management. Collects

payments, Creates receipts, paid all property bills including end of the

year taxes. Deposit all checks coming in. Created new client files, makes

sure all Real Estate agents are aware of what is needed for their

properties and what I needed

KelleymeyerBergensons- $16.50 Hourly

(09/12- 9/12) Property Management

Oceanside, CA

Janice Graat

Duties: Commercial property management for Dollar Tree stores all over the

U.S. looking and negotiating with different contractors. Called vendors and

stores to schedule appointments, manage pricing and pre calling to confirm

show up at job site. Input data on excel spreadsheet as well as company

computer software.

National Property Services- $11.00 Hourly

(01/2012- 08/2012) Receptionist

Scottsdale, Arizona

Supervisor: Ashley Hammer 480-***-****

Duties: Administration for Real Estate Property Management Company. Answer

phone calls from HOA associates, property owners and vendors. Call in work

orders for issues pertaining to homeowners and their properties. Prepare

violation letters for property issues to car violations. Basic filing and

scanning documents to homeowners' files. Worked with customers file and

accounting using QuickBooks. Inputs accounts receivable, receipts, and mail

out vendor checks. Work with claim adjusters regarding property damages.

Prepares BOD Packets, mailed packets to out of state clients. Handles bids

that are needed for properties, so they can see what options they have.

Some knowledge of CC&Rs, rules and regulations pertaining to condos and

single family homes.

United States Army- E-4 Pay

(06/17/2002 - 08/26/2004)

Fort Eustis, Virginia United States

Supervisor: Manuela Madrid - 757-***-****

Hours per week: 50

Duties: This is a job that taught me proper work ethics. Purchaser for 73rd

Transportation Co. for the U.S Army. Managed large amounts of money to

purchase office supplies to tug boats. Upon purchasing tug boats, there was

major inventory of every item. Handled and organized files that were

pertaining to people who signed items out of supply office. Answered phones

for higher chain of command, as well as SGT. Ran mail room and sorted,

processed mail, and distributed to soldiers. Prime supervisor of an

organization that gave single soldiers the opportunity to go to sports

events, cookouts and dances.

Education:

Ashford University -(01/01/2009 - Completed)

Clinton, Iowa

Degree: - BA-Majors: Organizational Management and Behavioral Science

GPA: 3.45 Semester Hours: 123

Description: BA degree in Organizational Management and Behavioral Science.

Completed a degree that will help me in Human Resources, Logistics

Management, and any Public Administration. Behavioral Science degree will

allow me to help people when it comes to counseling, social work, police

department team and more. Being able to work with people will allow me to

help in areas that are detrimental to others success.

C-tec -(4/2007)

Newark, Ohio US

Certification for State Tested Nurses Assistant

Description: Complete my state test nurse's aide certificate to provide

care for people of all ages that need assistance such as everyday tasks

that are needed to leave.

U.S. Army- (06/17/2002 - 08/18/2002)

Fort Lee, Virginia

United States

Certification for Supply Specialist

Description: This was the basic fundamentals to become a Supply Specialist.

Learned all the skills to become a great purchaser for the United States

Army.

Award - U.S. Army (02/10/2003)

Received awards for my positive actions and qualities that I had shown to

the Battalion and my Unit.

Computer skills such as On-site, Appfolio, Microsoft Office and QuickBooks



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