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Customer Service Manager

Location:
Orlando, FL
Posted:
October 29, 2014

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Resume:

Gail Johnson

**** *. ****** ***** #**

Orlanlo, Florida 32818

QUALIFICATIONS AND SKILLS

Restaurant and Retail Management positions for over 30 years

with an aggressive customer service oriented objective. 22 years

with Burger King, 7 years with Checkers and some McDonald,

Wendys and Sizzler Steakhouse experience.

A self motivated, results oriented individual with extensive

experience in food and retail management. Background reflects

skill and accomplishments in the areas of business management,

marketing, retail operations, customer service, secretarial, food

sanitation and restaurant management. ServSafe certified.

EXPERIENCE

2014 2014

KMart

Customer Service/Cashier/Door Greeter

Responsible in providing excellent customer service, efficiently

and accurately completing sales and service transactions at the

registers as well as handling customers issues that may arise on

the floor. Takes ownership for enhancing the customer

experience.

2013 2013

Movieland Motel

Front Desk Clerk

Greeted and welcomed guest, answered phones, checked guest

in and out of the Motel. Provided guest with the necessary

information, instruction and/or direction according to their needs.

Maintain guest records, reservations and received payments

(either cash and/or credit card). Promoted various offers and/or

services of the Motel.

20010 2010

Great Adventure

Food Service Supervisor

Supervised Granny's Restaurant, Johnny Rockets, Primos Pizza

(2 locations), Dipin Dots and Cold Stone. Was responsible for all

related functions, operations and overall integrity of the

restaurants and stands.

Restaurant Manager

Checkers Drive Thru

7 Years

Supervised Assistant managers and crew in the preparation of

menu items to ensure compliance with all company operations

and sanitation standards. Managed and maintained P&L

statements, scheduling, order product, inventory, payroll, cash

deposits and safe control.

Restaurant Manager

Burger King

22 years

Supervised Assistant managers and crew in the preparation of

menu items to ensure compliance with all company operations

and sanitation standards. Managed and maintained P&L

statements, scheduling of crew, ordering product, inventory

control, payroll, cash deposits and safe control.



Contact this candidate