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Customer Service Representative

Location:
United States
Posted:
October 29, 2014

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Resume:

Jennifer L Curry

** ******** ***** ** **

Rome, Georgia USA 30161

Tel: 706-***-****

Cell: 706-***-****

acgjir@r.postjobfree.com

OBJECTIVE

My objective is to use my skills in customer service, my successful completion of my state CNA

certification and national phlebotomy certification, as well as 12 years of running a household to

obtain a more fulfilling position in the medical field, specifically as a Phlebotomist.

WORK EXPERIENCE

Hoods Express Tax Service, Rome, Georgia USA

Tax preparer/Admin Assistant

01/2012 05/2014

Preparation of basic tax forms for clients, filing, answering phones and scheduling appointments,

handling clients issues with the IRS, taking payments for services rendered.

Justice Tween Brands, Rome, Georgia USA

Brand Rep

03/2012 12/2013

Operation of all register portals, including cash, credit, and check sales and

refund transactions.

Merchandised specific areas of the store to match plan grams per floor sets.

Salter's Automotive, Rome, Georgia USA

Administrative Assistant

01/2011 02/2012

Communicated appointment times and set up payment schedules with

customers.

Managed phone lines and assisted customers in automotive shop.

Input service information in computer programs and handled the printing of all

payment receipts.

Airtouch, Tempe, Arizona USA

Customer Service Representative

12/1997 03/1999

Assisted customers on the phone with service issues as well as billing, input data in to computer,

assisted to keep call volume low.

Applebee’s, Tempe, Arizona USA

Server Administrative Assistant

1995 1998

Food service and preparation, as well as customer service. Payroll, accounting, accounts payable

and receivable, vender and customer relations

EDUCATION

Medical Technical Institute of North Georgia

2014 Phlebotomy and venipuncture National Certification #L7K4H8S5

CNA School of Calhoun 2014

Certified nurse aid program Georgia State Certification # CN0030031267

University of Phoenix

AA Business Administration

2011 – 2013

SKILLS

Proficient at time management and balancing multiple tasks with high success

rate. CPR and first aid certified, as well as a notary public. Skilled in Microsoft office programs,

excellent communication skills (9 years, organizing parent meetings and leading groups).



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